- Does opting out of arbitration affect warranty coverage?
No. The warranty says opting out does not affect Limited Warranty coverage, and you will continue to enjoy the full benefits of the Limited Warranty.
- How do I know the washer is level?
Gently push or rock the top edges of the washer. If it does not rock, the washer is level enough for this procedure.
- How does Fresh Care work?
Fresh Care lets the drum tumble periodically for up to 19 hours to help prevent wrinkles. Each press adds 1 hour of delay time, up to 19 hours, and you must press Start/Pause to be
- What does an IE error message mean in this section?
An IE error message may blink when the water pressure is low or an inlet filter is clogged with dirt. Clean the inlet filter.
- What does an OE message mean in this section?
An OE message blinking on the display means the drain pump filter is clogged with dirt. Clean the drain pump filter.
- What does it mean if the display shows --- for the time?
It means the time will be shown after load sensing has detected the load size.
- What does OE mean?
OE is a water outlet error. Check that the drain hose is not kinked, pinched, or clogged, and make sure the end of the drain hose is lower than 96 inches (2.4 m) above the bottom o
- What does the safety alert symbol mean?
It warns you about a potential hazard that can kill or injure you or others.
- What does the tcL message mean?
When the power is on and the tcL message blinks on the display, it means the washer drum needs cleaning. Use the Tub Clean cycle.
- What does UE mean on the washer display?
UE means an unbalance error. The load may be too small, uneven, or made of items with very different weights.
- What should I do if the washer does not fill properly and shows an error message?
Check and clean the water inlet filters. The display message can mean the inlet valve filter screens are clogged by hard water scale, sediment, or other debris.
- What should I look for during the test cycle?
Check that water is supplied, the washer does not rock or vibrate excessively, and it drains well during the spin cycle.
- What Wi‑Fi does the washer support?
The washer supports 2.4 GHz Wi‑Fi networks only.
- When I press a button, why does my washer beep and then nothing happens?
The Control Lock feature is turned on. Turn on the washer, then press and hold the Control Lock button, or the button labeled Control Lock on or under it, for 3 seconds to turn it
- Which hose goes to which faucet?
The blue hose connects to the cold water faucet, and the red hose connects to the hot water faucet.
- Why does my washer make loud banging noises while it is filling with water?
It is usually caused by plumbing in your home, not by a washer defect. When the water valve shuts off, your pipes can move and make a banging noise called water hammer. A water ham
- Why does my washer thump during a cycle?
Heavy wash loads can produce a thumping sound, and an out-of-balance load can also cause it. If the sound continues, stop the washer and redistribute the load; you can pause the cy
- Why does the estimated time sometimes change after I start a cycle?
After you press Start/Pause, the washer measures the load size, so the estimated time may change once load sensing is complete.
- Why does the washer make a banging noise when filling with water?
This is described as water hammer. It is caused by household plumbing moving or flexing when the washer valves shut off, and it is not a washer defect. The manual suggests water ha
- Why won’t the washer let me choose a temperature, spin speed, or option I want?
Not every temperature, spin speed, soil level, or option is available on every cycle. If the setting is not allowed, the washer sounds twice and the LED does not light.