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"https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/symptoms/catalog.json", "support": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/support/catalog.json", "evidence": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/evidence/catalog.json", "downloads": "https://manualanswers.com/downloads/catalog.json", "textExports": "https://manualanswers.com/manuals/texts/catalog.json" }, "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "sourceDomain": "lg.com", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "safetyUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/safety", "safetyCatalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/safety/catalog.json", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" }, "brand": { "id": "lg", "name": "LG", "url": "https://manualanswers.com/brands/lg", "supportUrl": "https://www.lg.com/us/support" }, "category": { "id": "laundry", "name": "Laundry", "url": "https://manualanswers.com/categories/laundry" }, "product": { "id": "lg-wm4000hba", "name": "LG WM4000HBA Front Load Washer", "modelNumber": "WM4000HBA", "url": "https://manualanswers.com/models/lg-wm4000hba" }, "warningFacts": [ { "text": "What These Pages Cover These pages do not add operating instructions yet.", "sectionId": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "sectionTitle": "Scan to see the online manual. continued, pages 1-2", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2" }, { "text": "Important Safety Instructions - Read all instructions before use.", "sectionId": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "sectionTitle": "Scan to see the online manual. continued, pages 1-2", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2" }, { "text": "- Includes warning statements and caution statements.", "sectionId": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "sectionTitle": "Scan to see the online manual. continued, pages 1-2", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2" }, { "text": "If you are using these pages as a quick reference, the most important first step is to look up the detailed safety instructions before using the washer.", "sectionId": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "sectionTitle": "Scan to see the online manual. continued, pages 1-2", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2" }, { "text": "Read the Important Safety Instructions.", "sectionId": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "sectionTitle": "Scan to see the online manual. continued, pages 1-2", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2" }, { "text": "Limitation of these pages These pages do not pro", "sectionId": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "sectionTitle": "Scan to see the online manual. continued, pages 1-2", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2" }, { "text": "Safety Messages and Symbols Before using the washer, read all instructions and keep them for later reference.", "sectionId": "lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "sectionTitle": "Read This First: Safety Messages and Symbols", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols" }, { "text": "Safety alert symbol and message words This manual and the appliance use a safety alert symbol to warn you about hazards.", "sectionId": "lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "sectionTitle": "Read This First: Safety Messages and Symbols", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols" }, { "text": "- The safety alert symbol means there is a potential hazard that can kill or injure you or others.", "sectionId": "lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "sectionTitle": "Read This First: Safety Messages and Symbols", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols" }, { "text": "- Safety messages with WARNING mean you may be killed or seriously injured if instructions are not followed.", "sectionId": "lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "sectionTitle": "Read This First: Safety Messages and Symbols", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols" }, { "text": "- Safety messages with CAUTION mean you may be injured or the product may be damaged if instructions are not followed.", "sectionId": "lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "sectionTitle": "Read This First: Safety Messages and Symbols", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols" }, { "text": "Each safety message explains:", "sectionId": "lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "sectionTitle": "Read This First: Safety Messages and Symbols", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols" }, { "text": "For your safety and for extended product life, use only authorized components.", "sectionId": "lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "sectionTitle": "Product Overview and Parts Identification", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-product-overview-and-parts-identification" }, { "text": "The manufacturer is not responsible for product malfunction, property damage, or bodily injury caused by separately purchased unauthorized components, parts, or non-LG products.", "sectionId": "lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "sectionTitle": "Product Overview and Parts Identification", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-product-overview-and-parts-identification" }, { "text": "WM4000HA - Electrical requirements:", "sectionId": "lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "sectionTitle": "Product Overview and Parts Identification", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-product-overview-and-parts-identification" }, { "text": "This is a safety requirement.", "sectionId": "lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "sectionTitle": "Before Installation: Requirements and Planning", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 9-10", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-installation-requirements-and-planning" }, { "text": "- Do not block the large opening on the bottom of the washer with carpeting or other materials.", "sectionId": "lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "sectionTitle": "Before Installation: Requirements and Planning", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 9-10", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-installation-requirements-and-planning" }, { "text": "- Do not install the washer on carpeting or soft tile surfaces.", "sectionId": "lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "sectionTitle": "Before Installation: Requirements and Planning", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 9-10", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-installation-requirements-and-planning" }, { "text": "- Never install it on a platform or weakly supported structure.", "sectionId": "lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "sectionTitle": "Before Installation: Requirements and Planning", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 9-10", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-installation-requirements-and-planning" }, { "text": "Important caution about the foam base - Make sure the plastic drum support comes off with the foam base and is not left stuck to the bottom of the washer.", "sectionId": "lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "sectionTitle": "Unpack and Remove Shipping Materials", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials" }, { "text": "- Do not lay the washer on its front or back.", "sectionId": "lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "sectionTitle": "Unpack and Remove Shipping Materials", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials" }, { "text": "- Do not transport the washer without reinstalling the shipping bolts.", "sectionId": "lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "sectionTitle": "Unpack and Remove Shipping Materials", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials" }, { "text": "- Do not use a drain pan with a pedestal or pedestal washer installation, because it can block the drawer.", "sectionId": "lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "sectionTitle": "Unpack and Remove Shipping Materials", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials" }, { "text": "- Do not extend the drain hose more than 4 inches (10 cm) beyond the end of the elbow bracket.", "sectionId": "lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "sectionTitle": "Connect and Secure the Drain Hose", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose" }, { "text": "Important caution - If the hose extends more than 4 inches (10 cm) beyond the elbow bracket, mold or microorganisms could spread to the inside of the washer.", "sectionId": "lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "sectionTitle": "Connect and Secure the Drain Hose", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose" }, { "text": "Connect to power - Plug the washer into a 120 V, 60 Hz grounded 3-prong outlet.", "sectionId": "lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "sectionTitle": "Final Installation Check and Power Test", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-final-installation-check-and-power-test" }, { "text": "Power cord and outlet safety reminders These points are part of the final installation check and power connection:", "sectionId": "lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "sectionTitle": "Final Installation Check and Power Test", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-final-installation-check-and-power-test" }, { "text": "- Do not use a worn or damaged power cord or power plug.", "sectionId": "lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "sectionTitle": "Final Installation Check and Power Test", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-final-installation-check-and-power-test" }, { "text": "- Do not modify the power cord or plug provided with the appliance.", "sectionId": "lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "sectionTitle": "Final Installation Check and Power Test", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-final-installation-check-and-power-test" }, { "text": "- Do not damage the cord when installing or moving the washer.", "sectionId": "lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "sectionTitle": "Final Installation Check and Power Test", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-final-installation-check-and-power-test" }, { "text": "- Make sure the appliance is grounded.", "sectionId": "lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "sectionTitle": "Final Installation Check and Power Test", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-final-installation-check-and-power-test" }, { "text": "Basic Operation Overview Important safety note Before operating the washer, read the Safety Instructions to reduce the risk of fire, electric shock, or injury.", "sectionId": "lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "sectionTitle": "Before Use: Basic Operation Overview", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-use-basic-operation-overview" }, { "text": "- Do not place liquid or powdered detergent packs, or gel or tablet detergents, in the dispenser.", "sectionId": "lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "sectionTitle": "Before Use: Basic Operation Overview", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-use-basic-operation-overview" }, { "text": "Hot, Warm, or Cold/Cool - Do not wash - Do not wring - Bleach symbols:", "sectionId": "lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "sectionTitle": "Sorting and Loading Laundry", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-sorting-and-loading-laundry" }, { "text": "Do not bleach, Any bleach when needed, or Only non-chlorine bleach when needed 2) Prepare garments before loading For best results, sort and prepare items before they go into the drum.", "sectionId": "lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "sectionTitle": "Sorting and Loading Laundry", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-sorting-and-loading-laundry" }, { "text": "- Do not press down on items while stacking them in the drum.", "sectionId": "lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "sectionTitle": "Sorting and Loading Laundry", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-sorting-and-loading-laundry" } ], "sections": [ { "id": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "title": "Scan to see the online manual. continued, pages 1-2", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "textExcerpt": "Continued Manual Pages: What These Pages Cover These pages do not add operating instructions yet. They show the manual’s opening information and table of contents, which tells you where to find each major topic in the full owner’s manual. Manual identification - Product: Washing machine - Model family: WM4000HA - Manual number: MFL71964303 - Revision shown on these pages: Rev.06012326 - The manual says to read it thoroughly before operating the appliance and to keep it handy for reference. What is listed in the table of contents The manual is organized into these main sections: Important Safety Instructions - Read all instructions before use. - Includes warning statements and caution statements. Product Overview - Product features Installation - Before installing - Choosing the proper location - Unpacking and removing shipping material - Connecting the water inlet hoses - Connecting the ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2" }, { "id": "lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "title": "Read This First: Safety Messages and Symbols", "sectionType": "safety", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "textExcerpt": "Read This First: Safety Messages and Symbols Before using the washer, read all instructions and keep them for later reference. Safety alert symbol and message words This manual and the appliance use a safety alert symbol to warn you about hazards. - The safety alert symbol means there is a potential hazard that can kill or injure you or others. - Safety messages with WARNING mean you may be killed or seriously injured if instructions are not followed. - Safety messages with CAUTION mean you may be injured or the product may be damaged if instructions are not followed. Each safety message explains: - what the hazard is, - how to reduce the chance of injury, and - what may happen if the instructions are not followed. Basic safety rule To reduce the risk of explosion, fire, death, electric shock, scalding, or injury, follow all warnings and precautions in the manual. Installation precaution", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols" }, { "id": "lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "title": "Product Overview and Parts Identification", "sectionType": "other", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "textExcerpt": "Product Overview and Parts Identification This section helps you identify the washer’s main parts, the accessories that come with it, the items you must buy separately, and the basic product specifications. Product features and important note The illustrations in the manual may not exactly match your washer, and the components and accessories may change without prior notice for product improvement. Important warning: For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage, or bodily injury caused by separately purchased unauthorized components, parts, or non-LG products. Main parts of the washer The manual identifies these parts on the washer. Front view - Control Panel - Detergent Dispenser Drawer - Door - Drain Pump Filter - Drain Hose - Drain Pump Filter Cover - Leveling Feet - Door Sea", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-product-overview-and-parts-identification" }, { "id": "lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "title": "Before Installation: Requirements and Planning", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 9-10", "textExcerpt": "Before Installation: Requirements and Planning Read these installation instructions before you install the washer or move it to a new location. The manual gives this installation sequence: 1. Choosing the proper location 2. Unpacking and removing shipping material 3. Connecting the inlet hoses 4. Connecting the drain hose 5. Leveling the washer 6. Final installation check What you need before starting The manual lists these tools: - Pliers - Flat-blade screwdriver - Level The washer must be moved or installed by two or more people. This is a safety requirement. Location requirements Choose a place that meets these conditions: - Leave enough space between the washer and the walls for installation. - Keep the washer in a place that is not exposed to freezing temperatures or outdoor weather. - Do not block the large opening on the bottom of the washer with carpeting or other materials. The ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-installation-requirements-and-planning" }, { "id": "lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "title": "Unpack and Remove Shipping Materials", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "textExcerpt": "Unpack and Remove Shipping Materials Before you operate the washer, remove all shipping materials so the unit can work properly and to help prevent damage. What to do first - Remove the carton and all shipping material. - Lift the washer off the foam base. - Inspect the washer for shipping damage as you unpack it. Important caution about the foam base - Make sure the plastic drum support comes off with the foam base and is not left stuck to the bottom of the washer. - If you must lay the washer down to remove the carton base, protect the side of the washer and lay it carefully on its side only. - Do not lay the washer on its front or back. Remove the shipping bolts The washer has 4 shipping bolt assemblies that must be fully removed before use. 1. Start with the bottom two shipping bolts. 2. Use the included wrench to fully loosen all 4 shipping bolts by turning them counterclockwise. 3.", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials" }, { "id": "lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "title": "Connect and Secure the Drain Hose", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "textExcerpt": "Connect and Secure the Drain Hose Choose the drain setup that matches your home, then secure the hose exactly as shown. The washer uses a drain hose with an elbow bracket and a provided tie strap. Before you start - Make sure the drain hose is positioned correctly for your setup. - Keep the end of the drain hose within the allowed distance shown in the manual. - If the drain hose is extended too far beyond the elbow bracket, mold or microorganisms could spread to the inside of the washer. Drain into a standpipe 1. Insert the end of the drain hose into the standpipe. 2. Use the provided tie strap to secure the drain hose in place. Drain into a laundry tub 1. Clip the end of the hose into the elbow bracket. 2. Connect the elbow bracket within 4 inches (10 cm) of the end of the drain hose. 3. Hang the end of the drain hose over the side of the laundry tub. 4. Use the provided tie strap to s", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose" }, { "id": "lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "title": "Final Installation Check and Power Test", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "textExcerpt": "Final Installation Check and Power Test After the washer has been installed, use the final check below to confirm that the power connection, water supply, spinning, draining, and leveling are all working properly. Connect to power - Plug the washer into a 120 V, 60 Hz grounded 3-prong outlet. - Make sure the appliance and outlet are positioned so the plug is easy to reach. Run the test cycle 1. Load the washer with 6 thick bath towels (about 6 pounds). 2. Press the Power button. 3. Press Rinse+Spin. 4. Press Start/Pause to start the wash cycle. What to check during the test Make sure: - Water is supplied properly. - The washer does not rock or vibrate excessively. - The washer drains well during the spin cycle. If something is not right The manual gives these checks if the test does not go as expected: - If water leaks during water supply, see Connecting the Water Inlet Hoses to connect ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-final-installation-check-and-power-test" }, { "id": "lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "title": "Before Use: Basic Operation Overview", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "textExcerpt": "Before Use: Basic Operation Overview Important safety note Before operating the washer, read the Safety Instructions to reduce the risk of fire, electric shock, or injury. Before the first wash Before washing clothes for the first time: - Select the Normal cycle. - Add half the usual amount of detergent. - Start the washer without clothes. This first run helps remove possible residue and water that may have been left in the drum during manufacturing. Basic wash sequence 1) Sort laundry and load the washer For better washing results and less chance of damage: - Sort laundry by fabric type, soil level, color, and load size as needed. - Open the door and load the items into the washer. If you are using single-use detergent packs, or gel or tablet detergents, place them in the drum before loading the laundry. 2) Add cleaning products - Add the proper amount of HE (High-Efficiency) detergent ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-use-basic-operation-overview" }, { "id": "lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "title": "Sorting and Loading Laundry", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "textExcerpt": "Sorting and Loading Laundry Follow these steps before starting a wash cycle so clothes clean well and the washer stays balanced. 1) Check the care label on each item Many garments have a fabric care label. Use the label instructions to help choose the right cycle and options. The manual lists these label directions: - Hand wash - Machine wash, Normal cycle - Gentle/Delicate setting — slow agitation and/or reduced wash time - Perm Press/Wrinkle Resistant setting — includes a cool down or cold spray before a slower spin - Water temperature: Hot, Warm, or Cold/Cool - Do not wash - Do not wring - Bleach symbols: Do not bleach, Any bleach when needed, or Only non-chlorine bleach when needed 2) Prepare garments before loading For best results, sort and prepare items before they go into the drum. General tips from the manual: - Check and empty pockets. Paper clips, coins, matches, and other ite", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-sorting-and-loading-laundry" }, { "id": "lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "title": "Using Detergent, Bleach, and Other Laundry Products", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "textExcerpt": "Using Detergent, Bleach, and Other Laundry Products This washer uses an automatic dispenser drawer for many laundry products, but some products must go directly into the drum. For best results, use the correct compartment and do not overfill. Before you add anything - Always use HE (High-Efficiency) detergent with this washer. - Follow the detergent, bleach, and softener manufacturer’s recommendations. - Use less detergent for soft water, light soil, or smaller loads. - Be extra careful with 2X and 3X concentrated detergents. Even a small extra amount can cause problems. - Never use more than the maximum amount recommended by the manufacturer. - Do not place or store detergent, bleach, or liquid fabric softener on top of the washer. These products can damage the finish and controls. Single-use detergent packs, gel, and tablet detergents - Place liquid or powdered detergent packs, gel det", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products" }, { "id": "lg-wm4000hba-owners-manual-control-panel-and-display-overview", "title": "Control Panel and Display Overview", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 23-24", "textExcerpt": "Control Panel and Display Overview This section explains the main controls on the washer and what the display lights mean. Control panel buttons and knob Power On/Off button - Press this button to turn the washer on or off. - If you press it during a cycle, the cycle is canceled and any load settings are lost. - The door will unlock after a brief pause. - Note: If any water is still in the drum after the washer shuts off, it will drain after a delay. - You can restart the washer at any time before draining begins. Once draining starts, all functions are suspended until the water has been completely drained and the washer shuts off. Cycle Selector knob - Turn this knob to choose the cycle you want. - After you select a cycle, the standard preset settings appear in the display. - You can change those settings with the Cycle Modifier buttons any time before starting the cycle. Start/Pause b", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-control-panel-and-display-overview", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-control-panel-and-display-overview" }, { "id": "lg-wm4000hba-owners-manual-wash-cycles-guide", "title": "Wash Cycles Guide", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 25-28", "textExcerpt": "Wash Cycles Guide The washer has different cycles designed for specific types of laundry. For best washing performance and fabric care, choose the cycle that matches the load contents. LG also recommends following the care labels on your garments. For help reading fabric care symbols, see the Sorting Laundry section. To choose a cycle: - Turn the knob or press the button to select the desired cycle. - When a cycle is selected, the light for that cycle turns on. A few general notes: - If a load weight is mentioned, the manual says to treat 1 lb (0.45 kg) as about 1 thick dry bath towel. - The temperature indicator lights up when Tap Cold, Cold, Warm, Hot, or Extra Hot is selected. - The spin indicator lights up when No Spin, Low, Medium, High, or Extra High is selected. - Pressing Start/Pause without choosing a cycle starts the Normal cycle right away using its default settings. Cycle Gui", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-wash-cycles-guide", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-wash-cycles-guide" }, { "id": "lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "title": "Cycle Modifiers and Basic Options", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 29-32", "textExcerpt": "Cycle Modifiers and Basic Options Your washer lets you customize many cycles after you choose the cycle. Each cycle starts with default settings, but you can change some settings using the modifier buttons. Before you change settings - Repeatedly press the button for the setting you want until the correct indicator light turns on. - The LED next to the selected setting lights up. - The washer automatically adjusts the water level for the load size and fabric type for better results and efficiency. - This is a high-efficiency washer, so the water level may look lower than expected. That is normal, and washing and rinsing performance is not reduced. - Not every temperature, spin speed, soil level, or option is available on every cycle. - If a setting is not allowed for the selected cycle, the washer sounds twice and the LED does not light. - Always follow the fabric care labels on the garm", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options" }, { "id": "lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "title": "LG ThinQ App and Smart Features", "sectionType": "other", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "textExcerpt": "LG ThinQ App and Smart Features The LG ThinQ app lets you communicate with the washer from a smartphone. It is used for remote control, cycle downloads, monitoring, alerts, settings, and Smart Diagnosis. What the LG ThinQ app can do If your washer has the wireless LAN module, the app can provide these features: - Remote Start: control the washer remotely from the LG ThinQ app. - Downloaded cycles: download new and specialized cycles that are not included on the washer. - Tub Clean Coach: see how many cycles remain before it is time to run Tub Clean. - Energy Monitoring: track the washer’s power use and see how it changes with selected wash cycles and options. - Smart Diagnosis: get information to help diagnose and solve issues based on the washer’s pattern of use. - Push Alerts: receive a push message when a cycle is complete or if the appliance has problems. - Settings: change options o", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features" }, { "id": "lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "title": "Cleaning the Washer Exterior and Door", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 37-38", "textExcerpt": "Cleaning the Washer Exterior and Door Keeping the outside of the washer and the door clean helps protect the finish and reduce moisture and odor. Safety first - Unplug the appliance before cleaning to avoid the risk of electric shock. - Do not spray water inside the washer. This may cause fire or electric shock. - Do not use volatile substances such as benzene, paint thinner, alcohol, or acetone, and do not use abrasive cleaners or detergents with strong chemical components. These can discolor or damage the appliance, or may cause a fire. - Do not touch the surface or the display with sharp objects. After each wash When a cycle is finished: - Wipe the door and the inside of the door seal to remove moisture. - Wipe the body of the washer with a dry cloth to remove moisture. - Leave the door open so the drum interior can dry. - Remove items from the washer as soon as the cycle is complete.", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door" }, { "id": "lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "title": "Clean the Detergent Drawer and Water Inlet Filters", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "textExcerpt": "Clean the Detergent Drawer and Water Inlet Filters This section covers two maintenance tasks that can help prevent filling problems, leaks, and buildup: - Cleaning residue from the detergent drawer opening - Cleaning the water inlet filters if the washer does not fill properly Cleaning the detergent drawer opening After cleaning the drawer itself, clean the drawer opening where the detergent drawer slides in. 1. Use a small, non-metal brush. 2. Clean the recess around the drawer opening. 3. Remove all residue from the upper and lower parts of the recess. 4. Replace the drawer. Use care to remove buildup from both the top and bottom areas of the opening so the drawer can sit properly. Cleaning the water inlet filters The washer has inlet filter screens that protect the delicate parts of the inlet valve from particles in the water supply. When to clean them Clean the inlet filters if: - Th", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters" }, { "id": "lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "title": "Clean the Drain Pump Filter and Prepare for Storage or Freezing", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "textExcerpt": "Clean the drain pump filter The washer can fail to drain if the drain pump filter becomes clogged. LG recommends cleaning the drain filter periodically to help prevent clogging from foreign objects. Before you start - Turn off the washer and unplug the power cord. - Be careful: if there is water in the drum, opening the drain filter can cause water to overflow. - Use a bucket if the drum is not completely drained before you open the drain filter. - Do not use the washer without the drain filter, and do not use it with the drain filter assembled incorrectly. This can cause leaks or malfunction. Steps to clean the drain pump filter 1. Open the drain pump filter cover. 2. Drain any remaining water. - Unclip the drain hose and remove the plug from the drain hose to let the remaining water drain out. 3. Remove the pump filter. - Twist the pump filter counterclockwise to remove it. 4. Clean th", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing" }, { "id": "lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "title": "Troubleshooting Overview and FAQs", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "textExcerpt": "Troubleshooting Overview Your washer has an automatic error-monitoring system that detects and helps diagnose problems early. If the washer does not work properly or does not work at all, check the items below before calling for service. For more detailed information or videos, LG directs you to the troubleshooting page at www.lg.com. Common Questions and Checks Loud banging noises while the washer is filling with water This is usually not a problem with the washer itself. It is often caused by plumbing in the home. When the washer’s water valve shuts off, it can make your home’s pipes move, creating a loud banging sound. This is called water hammer. It can be reduced by installing a water hammer arrestor. These are available at local hardware or home improvement stores. Very little water in the washer This is normal for an HE (High-Efficiency) washer. HE washers are designed to clean cl", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs" }, { "id": "lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "title": "Error Codes and Washer Fault Messages", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "textExcerpt": "Error Codes and Washer Fault Messages When an error code appears on the washer display, it tells you what type of problem the washer has detected. Use the code to identify the issue, then follow the matching solution below. UE — Unbalance Error The load is too small, the load is uneven, or the items are too different in weight. What to do: - Add additional items so the washer can better balance the load. - Try to wash items of similar weight together so the washer can distribute the load more evenly during spinning. - If items are tangled and the washer cannot rebalance them automatically, manually redistribute the load. dE, dE1, dEz, dE4 — Door Open Error The door is not secured. What to do: - Close and secure the door. - If the message keeps appearing, unplug the power cord and call for service. OE — Water Outlet Error This code appears when the washer has a drain problem. Possible cau", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages" }, { "id": "lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "title": "Noise, Vibration, and Water Hammer Troubleshooting", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "textExcerpt": "Noise, Vibration, and Water Hammer Troubleshooting This section helps you tell the difference between normal washer sounds and sounds that may need attention. Normal sounds during operation The following sounds are listed as normal operation: - Clicking: The door lock may click when the door locks or unlocks. - Spraying or hissing: Water may spray or circulate during the cycle. - Humming or gurgling: The drain pump may pump water from the washer at times during a cycle. - Water sloshing: A liquid in the balance ring around the pulsator helps the basket spin smoothly. - Water being added after the washer has already begun to operate: The washer may add more water as it adapts to the load size and type. It may also stop and refill if it senses the load is unbalanced, or it may be diluting laundry additives before adding them to the wash load. These sounds do not by themselves indicate a pr", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting" }, { "id": "lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "title": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "textExcerpt": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior This section helps you troubleshoot common washer problems such as leaks, detergent not dispensing correctly, filling issues, pauses during a cycle, and the washer stopping or not starting. Banging noise when the washer is filling with water If you hear a banging noise while the washer is filling, this is described as water hammer. - This happens when plumbing in the home moves or flexes as the washer water valves shut off. - Water hammer is not caused by a defect in the washer. - For best results, install water hammer arrestors between the fill hose and the washer. These are sold separately at hardware or home improvement stores. - If household water supply pressure is very high, adjust the household water supply regulator to a lower pressure, or contact a plumber. Water leaking If water is leaking, check these", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior" }, { "id": "lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "title": "Laundry Results Problems: Wrinkling, Staining, Odor, and Wi‑Fi Issues", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 49-50", "textExcerpt": "Troubleshooting Laundry Results, Odors, and Wi‑Fi Use the suggestions below when clothes are wrinkled, stained, smell musty, or when the washer will not connect to Wi‑Fi. Wrinkling The washer may be overloaded. - The washer can be fully loaded, but the drum should not be tightly packed. - The door should close easily. Hot and cold water inlet hoses may be reversed. - A hot water rinse can set wrinkles in garments. - Check the inlet hose connectors. Staining Bleach or softener may have dispensed too soon. - The dispenser compartment may have been overfilled or closed too quickly, which can cause bleach or softener to dispense immediately. - Measure bleach carefully, and never use more than 1 cup. Bleach or softener may have been added directly to the drum. - Always use the dispensers so laundry products are released at the correct time in the cycle. Items may not have been unloaded prompt", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues" }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "title": "Limited Warranty: Coverage and Terms", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "textExcerpt": "Limited Warranty: Coverage and Terms What LG covers If your LG washer fails because of a defect in materials or workmanship under normal and proper use, LG will, at its option, repair or replace the product during the warranty period. This limited warranty applies only to the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S. territories. Warranty periods - Washer: parts and labor — 1 year from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - Direct Drive Motor (stator or rotor): parts only — 10 years from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - You are responsible for any labor cost. - Stainless Steel Drum: parts only — 3 years from the date of original retail purchase, or from the date of d", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms" }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "title": "LIMITED WARRANTY continued, pages 53-59 (1 of 2)", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "textExcerpt": "Limited Warranty: dispute resolution and Canada warranty terms This section explains how disputes are handled and, for Canada, what the limited warranty covers and does not cover. If you want to start arbitration in the U.S. Before beginning an arbitration proceeding, you must first send LG written notice at least 30 days in advance. Mail the notice to: LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue Englewood Cliffs, NJ 07632 Your notice must include: - your name - your address - your telephone number - the product involved - a description of the claim - the relief you are seeking LG and you are expected to try in good faith to resolve the claim during this 30-day period. If the dispute is not resolved, either party may file for arbitration. Binding arbitration and class action waiver If the dispute is not resolved after the notice period, claims must be ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2" }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "title": "LIMITED WARRANTY continued, pages 53-59 (2 of 2)", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 57-59", "textExcerpt": "Limited Warranty: what happens if there is a dispute This section explains how warranty disputes are handled for LG Canada. In-home repairs and service area - For products that are still in warranty, in-home repairs are provided only if the product is within a 150 km radius of the nearest authorized service center, as determined by LG Canada. - If the product is outside that 150 km radius, you are responsible for bringing the product to the authorized service center at your own expense for in-warranty repair. - Any costs tied to excluded circumstances listed in the warranty’s “This Limited Warranty Does Not Cover” section must be paid by the consumer. How to get warranty service or more information - Call 1-888-542-2623. - Hours: 8 am to 9 pm EST, 365 days. - You can also visit http://www.lg.com. Dispute resolution: arbitration instead of court Except where the law prohibits it, all disp", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2" } ], "reviewedAnswers": [ { "id": "lg-wm4000hba-owners-manual-can-i-add-laundry-during-tub-clean", "title": "Can I add laundry during Tub Clean?", "answer": "No. Run Tub Clean only when the drum is empty. Never load laundry during this cycle.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 37-38", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-add-laundry-during-tub-clean", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-add-laundry-during-tub-clean/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-use-automotive-antifreeze-when-storing-the-washer", "title": "Can I use automotive antifreeze when storing the washer?", "answer": "No. The manual says to never use automotive antifreeze. Use 1 gallon of nontoxic recreational vehicle (RV) antifreeze instead.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-automotive-antifreeze-when-storing-the-washer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-automotive-antifreeze-when-storing-the-washer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-use-steam-on-delicate-clothing", "title": "Can I use Steam on delicate clothing?", "answer": "No. Do not use Steam with delicate fabrics such as wool and silk, or with fabrics that discolor easily.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 29-32", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-steam-on-delicate-clothing", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-steam-on-delicate-clothing/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-does-the-safety-alert-symbol-mean", "title": "What does the safety alert symbol mean?", "answer": "It warns you about a potential hazard that can kill or injure you or others.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-the-safety-alert-symbol-mean", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-the-safety-alert-symbol-mean/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-is-the-difference-between-warning-and-caution", "title": "What is the difference between WARNING and CAUTION?", "answer": "WARNING means you may be killed or seriously injured if instructions are not followed. CAUTION means you may be injured or cause damage to the product if instructions are not followed.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-is-the-difference-between-warning-and-caution", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-is-the-difference-between-warning-and-caution/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-i-hear-rattling-or-clanking", "title": "What should I do if I hear rattling or clanking?", "answer": "Stop the washer and check the drum and the drain filter for foreign objects such as keys, coins, or safety pins. If the noise continues after restarting, call for service.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-i-hear-rattling-or-clanking", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-i-hear-rattling-or-clanking/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-read-first-according-to-these-pages", "title": "What should I read first according to these pages?", "answer": "The manual says to read the owner’s manual thoroughly before operating the appliance, and the table of contents shows that the Important Safety Instructions section comes first.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-read-first-according-to-these-pages", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-read-first-according-to-these-pages/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-where-should-i-put-detergent-packs-gel-detergents-or-tablet-detergents", "title": "Where should I put detergent packs, gel detergents, or tablet detergents?", "answer": "Place them in the drum before loading the laundry. Do not put them in the dispenser.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-where-should-i-put-detergent-packs-gel-detergents-or-tablet-detergents", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-where-should-i-put-detergent-packs-gel-detergents-or-tablet-detergents/catalog.json" } ], "troubleshootingGuides": [], "officialChecks": [ { "name": "ManualAnswers safety and recalls", "url": "https://manualanswers.com/safety-recalls" }, { "name": "Manual source/download proof", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download" }, { "name": "LG support", "url": "https://www.lg.com/us/support" } ] }