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"https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/topics/warranty", "searchUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/search?q=Warranty" } ], "searchEntries": [ { "type": "section", "id": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "title": "Scan to see the online manual. continued, pages 1-2", "text": "Continued Manual Pages: What These Pages Cover These pages do not add operating instructions yet. They show the manual’s opening information and table of contents, which tells you where to find each major topic in the full owner’s manual. Manual identification - Product: Washing machine - Model family: WM4000HA - Manual number: MFL71964303 - Revision shown on these pages: Rev.06012326 - The manual says to read it thoroughly before operating the appliance and to keep it handy for reference. What is listed in the table of contents The manual is organized into these main sections: Important Safety Instructions - Read all instructions before use. - Includes warning statements and caution statements. Product Overview - Product features Installation - Before installing - Choosing the proper location - Unpacking and removing shipping material - Connecting the water inlet hoses - Connecting the drain hose - Leveling the washer - Final installation check Operation - Before use - Sorting laundry - Loading the washer - Adding cleaning products - Control panel - Wash cycles - Options and extra functions - Cycle modifiers Smart Functions - Using LG ThinQ application - Smart DiagnosisTM function Maintenance - Regular cleaning - Periodic maintenance - Care in cold climates Troubleshooting - Before calling for service Limited Warranty - USA - Canada What this means for you From these pages alo", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "searchText": "Scan to see the online manual. continued, pages 1-2 warranty LG WM4000HBA Owner's Manual, extracted pages 1-2 Continued Manual Pages: What These Pages Cover These pages do not add operating instructions yet. They show the manual’s opening information and table of contents, which tells you where to find each major topic in the full owner’s manual. Manual identification - Product: Washing machine - Model family: WM4000HA - Manual number: MFL71964303 - Revision shown on these pages: Rev.06012326 - The manual says to read it thoroughly before operating the appliance and to keep it handy for reference. What is listed in the table of contents The manual is organized into these main sections: Important Safety Instructions - Read all instructions before use. - Includes warning statements and caution statements. Product Overview - Product features Installation - Before installing - Choosing the proper location - Unpacking and removing shipping material - Connecting the water inlet hoses - Connecting the drain hose - Leveling the washer - Final installation check Operation - Before use - Sorting laundry - Loading the washer - Adding cleaning products - Control panel - Wash cycles - Options and extra functions - Cycle modifiers Smart Functions - Using LG ThinQ application - Smart DiagnosisTM function Maintenance - Regular cleaning - Periodic maintenance - Care in cold climates Troubleshooting - Before calling for service Limited Warranty - USA - Canada What this means for you From these pages alone, the key takeaway is that this section is only a guide to the rest of the manual. It tells you where to find installation, operation, maintenance, troubleshooting, and warranty information, but it does not include those instructions themselves. If you are using these pages as a quick re" }, { "type": "section", "id": "lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "title": "Read This First: Safety Messages and Symbols", "text": "Read This First: Safety Messages and Symbols Before using the washer, read all instructions and keep them for later reference. Safety alert symbol and message words This manual and the appliance use a safety alert symbol to warn you about hazards. - The safety alert symbol means there is a potential hazard that can kill or injure you or others. - Safety messages with WARNING mean you may be killed or seriously injured if instructions are not followed. - Safety messages with CAUTION mean you may be injured or the product may be damaged if instructions are not followed. Each safety message explains: - what the hazard is, - how to reduce the chance of injury, and - what may happen if the instructions are not followed. Basic safety rule To reduce the risk of explosion, fire, death, electric shock, scalding, or injury, follow all warnings and precautions in the manual. Installation precautions - Use the appliance only after it has been properly installed as described in the manual. - Follow all installation instructions to reduce the risk of severe injury or death. - Installation and grounding must be done by qualified service personnel in accordance with local codes. - Refer to the installation instructions for detailed grounding procedures. - If the washer is moved to a new location, have it checked and reinstalled by qualified service personnel. - Moving or installing the applian", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "searchText": "Read This First: Safety Messages and Symbols safety LG WM4000HBA Owner's Manual, extracted pages 3-6 Read This First: Safety Messages and Symbols Before using the washer, read all instructions and keep them for later reference. Safety alert symbol and message words This manual and the appliance use a safety alert symbol to warn you about hazards. - The safety alert symbol means there is a potential hazard that can kill or injure you or others. - Safety messages with WARNING mean you may be killed or seriously injured if instructions are not followed. - Safety messages with CAUTION mean you may be injured or the product may be damaged if instructions are not followed. Each safety message explains: - what the hazard is, - how to reduce the chance of injury, and - what may happen if the instructions are not followed. Basic safety rule To reduce the risk of explosion, fire, death, electric shock, scalding, or injury, follow all warnings and precautions in the manual. Installation precautions - Use the appliance only after it has been properly installed as described in the manual. - Follow all installation instructions to reduce the risk of severe injury or death. - Installation and grounding must be done by qualified service personnel in accordance with local codes. - Refer to the installation instructions for detailed grounding procedures. - If the washer is moved to a new location, have it checked and reinstalled by qualified service personnel. - Moving or installing the appliance requires two or more people. - Use long-sleeved gloves and safety glasses as part of recommended safety procedures. - Do not install the appliance in humid spaces. - Store and install the appliance where it will not be exposed to freezing temperatures or outdoor weather. - This appliance is not " }, { "type": "section", "id": "lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "title": "Product Overview and Parts Identification", "text": "Product Overview and Parts Identification This section helps you identify the washer’s main parts, the accessories that come with it, the items you must buy separately, and the basic product specifications. Product features and important note The illustrations in the manual may not exactly match your washer, and the components and accessories may change without prior notice for product improvement. Important warning: For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage, or bodily injury caused by separately purchased unauthorized components, parts, or non-LG products. Main parts of the washer The manual identifies these parts on the washer. Front view - Control Panel - Detergent Dispenser Drawer - Door - Drain Pump Filter - Drain Hose - Drain Pump Filter Cover - Leveling Feet - Door Seal - Drum Rear view - Water Inlets - Shipping Bolts - Power Cord - Drain Hose Accessories Included accessories The following accessories are included with the washer: - Non-skid Pads - Hole Caps - Wrench - Tie Strap - Elbow Bracket, used for securing the drain hose If you need more information about accessories, the manual directs you to the LG laundry accessories site or to scan the QR code shown in the guide. Required accessories, sold separately - Hot and Cold Water Hoses Optional accessories,", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "searchText": "Product Overview and Parts Identification other LG WM4000HBA Owner's Manual, extracted pages 7-8 Product Overview and Parts Identification This section helps you identify the washer’s main parts, the accessories that come with it, the items you must buy separately, and the basic product specifications. Product features and important note The illustrations in the manual may not exactly match your washer, and the components and accessories may change without prior notice for product improvement. Important warning: For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage, or bodily injury caused by separately purchased unauthorized components, parts, or non-LG products. Main parts of the washer The manual identifies these parts on the washer. Front view - Control Panel - Detergent Dispenser Drawer - Door - Drain Pump Filter - Drain Hose - Drain Pump Filter Cover - Leveling Feet - Door Seal - Drum Rear view - Water Inlets - Shipping Bolts - Power Cord - Drain Hose Accessories Included accessories The following accessories are included with the washer: - Non-skid Pads - Hole Caps - Wrench - Tie Strap - Elbow Bracket, used for securing the drain hose If you need more information about accessories, the manual directs you to the LG laundry accessories site or to scan the QR code shown in the guide. Required accessories, sold separately - Hot and Cold Water Hoses Optional accessories, sold separately - Pedestal - Pedestal Washer - Stacking Kit - Extension Drain Hose Pedestal note: Before purchasing a pedestal, check its width to make sure it matches the width of your appliance: 27 in. (70 cm) or 29 in. (74 cm). Extension drain hose note for U.S. users: If the drain hose already ins" }, { "type": "section", "id": "lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "title": "Before Installation: Requirements and Planning", "text": "Before Installation: Requirements and Planning Read these installation instructions before you install the washer or move it to a new location. The manual gives this installation sequence: 1. Choosing the proper location 2. Unpacking and removing shipping material 3. Connecting the inlet hoses 4. Connecting the drain hose 5. Leveling the washer 6. Final installation check What you need before starting The manual lists these tools: - Pliers - Flat-blade screwdriver - Level The washer must be moved or installed by two or more people. This is a safety requirement. Location requirements Choose a place that meets these conditions: - Leave enough space between the washer and the walls for installation. - Keep the washer in a place that is not exposed to freezing temperatures or outdoor weather. - Do not block the large opening on the bottom of the washer with carpeting or other materials. The washer needs this opening for proper airflow. Floor requirements The floor should be: - Clean, dry, and free of dust, dirt, water, and oil - Solid and rigid, so the leveling feet cannot slide easily - Level and firm enough to support the washer without flexing or bouncing The manual says: - A concrete floor is best. - A wood floor is acceptable if it is built to FHA standards. - The floor under the washer must not slope more than 1 inch (2.5 cm) from front to back or side to side. - Do not insta", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 9-10", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "searchText": "Before Installation: Requirements and Planning installation LG WM4000HBA Owner's Manual, extracted pages 9-10 Before Installation: Requirements and Planning Read these installation instructions before you install the washer or move it to a new location. The manual gives this installation sequence: 1. Choosing the proper location 2. Unpacking and removing shipping material 3. Connecting the inlet hoses 4. Connecting the drain hose 5. Leveling the washer 6. Final installation check What you need before starting The manual lists these tools: - Pliers - Flat-blade screwdriver - Level The washer must be moved or installed by two or more people. This is a safety requirement. Location requirements Choose a place that meets these conditions: - Leave enough space between the washer and the walls for installation. - Keep the washer in a place that is not exposed to freezing temperatures or outdoor weather. - Do not block the large opening on the bottom of the washer with carpeting or other materials. The washer needs this opening for proper airflow. Floor requirements The floor should be: - Clean, dry, and free of dust, dirt, water, and oil - Solid and rigid, so the leveling feet cannot slide easily - Level and firm enough to support the washer without flexing or bouncing The manual says: - A concrete floor is best. - A wood floor is acceptable if it is built to FHA standards. - The floor under the washer must not slope more than 1 inch (2.5 cm) from front to back or side to side. - Do not install the washer on carpeting or soft tile surfaces. - Never install it on a platform or weakly supported structure. If the floor has too much flex, reinforce it to make it more rigid. If the floor is not solid, it may cause severe vibration and noise. If you use a drain pan, follow the instr" }, { "type": "section", "id": "lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "title": "Unpack and Remove Shipping Materials", "text": "Unpack and Remove Shipping Materials Before you operate the washer, remove all shipping materials so the unit can work properly and to help prevent damage. What to do first - Remove the carton and all shipping material. - Lift the washer off the foam base. - Inspect the washer for shipping damage as you unpack it. Important caution about the foam base - Make sure the plastic drum support comes off with the foam base and is not left stuck to the bottom of the washer. - If you must lay the washer down to remove the carton base, protect the side of the washer and lay it carefully on its side only. - Do not lay the washer on its front or back. Remove the shipping bolts The washer has 4 shipping bolt assemblies that must be fully removed before use. 1. Start with the bottom two shipping bolts. 2. Use the included wrench to fully loosen all 4 shipping bolts by turning them counterclockwise. 3. Remove each bolt assembly by wiggling it slightly while pulling it out. A bolt assembly includes all of these parts: - metal bolt and washer - rubber damper - plastic rod Replace the hole caps - Find the hole caps included in the accessory pack or attached to the back of the washer. - Install the caps in the holes left by the bolt assemblies. Save the shipping bolts - Keep the bolt assemblies for future use. - If the washer needs to be moved again, reinstall the shipping bolts before transporti", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "searchText": "Unpack and Remove Shipping Materials installation LG WM4000HBA Owner's Manual, extracted pages 11-12 Unpack and Remove Shipping Materials Before you operate the washer, remove all shipping materials so the unit can work properly and to help prevent damage. What to do first - Remove the carton and all shipping material. - Lift the washer off the foam base. - Inspect the washer for shipping damage as you unpack it. Important caution about the foam base - Make sure the plastic drum support comes off with the foam base and is not left stuck to the bottom of the washer. - If you must lay the washer down to remove the carton base, protect the side of the washer and lay it carefully on its side only. - Do not lay the washer on its front or back. Remove the shipping bolts The washer has 4 shipping bolt assemblies that must be fully removed before use. 1. Start with the bottom two shipping bolts. 2. Use the included wrench to fully loosen all 4 shipping bolts by turning them counterclockwise. 3. Remove each bolt assembly by wiggling it slightly while pulling it out. A bolt assembly includes all of these parts: - metal bolt and washer - rubber damper - plastic rod Replace the hole caps - Find the hole caps included in the accessory pack or attached to the back of the washer. - Install the caps in the holes left by the bolt assemblies. Save the shipping bolts - Keep the bolt assemblies for future use. - If the washer needs to be moved again, reinstall the shipping bolts before transporting it. - Do not transport the washer without reinstalling the shipping bolts. Helpful notes - All 4 bolt assemblies must be completely removed to avoid product damage. - Failure to remove the shipping materials can cause excessive noise and vibration. - The power cord is secured to the back of the " }, { "type": "section", "id": "lg-wm4000hba-owners-manual-connect-the-water-inlet-hoses", "title": "Connect the Water Inlet Hoses", "text": "Connect the Water Inlet Hoses Follow these steps to connect the hot and cold water supply hoses correctly and check that they are clean and leak-free. 1) Connect the hoses to the faucets - Connect the water inlet hoses to the hot and cold water faucets by hand first. - After hand-tightening, tighten each connection another 2/3 turn with pliers. - Connect the blue hose to the cold water faucet. - Connect the red hose to the hot water faucet. 2) Flush the hoses before final use - After the hoses are connected, turn on the water faucets. - Let water run through the hoses to flush out any foreign substances such as dirt, sand, or sawdust. - Drain the water into a bucket. - Check the water temperature while draining to confirm that the hoses are connected to the correct faucets. This step helps protect the washer. Foreign substances can damage the washer inlets and may cause leakage. 3) Attach the hoses to the back of the washer - Attach the hot water inlet hose to the hot water inlet on the back of the washer. - Attach the cold water inlet hose to the cold water inlet on the back of the washer. - Tighten the fittings securely. 4) Check for leaks - Turn on both faucets all the way. - Check both ends of both hoses for leaks. Helpful reminders from this section - Make sure the blue hose is on the cold water faucet and the red hose is on the hot water faucet. - Be sure the connections ", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 13", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-connect-the-water-inlet-hoses", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-connect-the-water-inlet-hoses", "searchText": "Connect the Water Inlet Hoses installation LG WM4000HBA Owner's Manual, extracted page 13 Connect the Water Inlet Hoses Follow these steps to connect the hot and cold water supply hoses correctly and check that they are clean and leak-free. 1) Connect the hoses to the faucets - Connect the water inlet hoses to the hot and cold water faucets by hand first. - After hand-tightening, tighten each connection another 2/3 turn with pliers. - Connect the blue hose to the cold water faucet. - Connect the red hose to the hot water faucet. 2) Flush the hoses before final use - After the hoses are connected, turn on the water faucets. - Let water run through the hoses to flush out any foreign substances such as dirt, sand, or sawdust. - Drain the water into a bucket. - Check the water temperature while draining to confirm that the hoses are connected to the correct faucets. This step helps protect the washer. Foreign substances can damage the washer inlets and may cause leakage. 3) Attach the hoses to the back of the washer - Attach the hot water inlet hose to the hot water inlet on the back of the washer. - Attach the cold water inlet hose to the cold water inlet on the back of the washer. - Tighten the fittings securely. 4) Check for leaks - Turn on both faucets all the way. - Check both ends of both hoses for leaks. Helpful reminders from this section - Make sure the blue hose is on the cold water faucet and the red hose is on the hot water faucet. - Be sure the connections are tightened securely. - Flushing the lines before use helps remove debris and confirm the water lines are connected properly. FAQ Q: Which hose goes to which faucet? A: The blue hose connects to the cold water faucet, and the red hose connects to the hot water faucet. Q: Why should I flush the water hoses b" }, { "type": "section", "id": "lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "title": "Connect and Secure the Drain Hose", "text": "Connect and Secure the Drain Hose Choose the drain setup that matches your home, then secure the hose exactly as shown. The washer uses a drain hose with an elbow bracket and a provided tie strap. Before you start - Make sure the drain hose is positioned correctly for your setup. - Keep the end of the drain hose within the allowed distance shown in the manual. - If the drain hose is extended too far beyond the elbow bracket, mold or microorganisms could spread to the inside of the washer. Drain into a standpipe 1. Insert the end of the drain hose into the standpipe. 2. Use the provided tie strap to secure the drain hose in place. Drain into a laundry tub 1. Clip the end of the hose into the elbow bracket. 2. Connect the elbow bracket within 4 inches (10 cm) of the end of the drain hose. 3. Hang the end of the drain hose over the side of the laundry tub. 4. Use the provided tie strap to secure the drain hose in place. Drain through a wall drain If the water valves and drain are built into the wall: 1. Fasten the drain hose to one of the water hoses. 2. Use the provided tie strap. 3. Install the tie strap with the ribbed side on the inside. Hose length and position limits - The manual shows the drain connection height range as 24–96 inches (61–244 cm). - Do not extend the drain hose more than 4 inches (10 cm) beyond the end of the elbow bracket. Important caution - If the hose ex", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "searchText": "Connect and Secure the Drain Hose installation LG WM4000HBA Owner's Manual, extracted page 14 Connect and Secure the Drain Hose Choose the drain setup that matches your home, then secure the hose exactly as shown. The washer uses a drain hose with an elbow bracket and a provided tie strap. Before you start - Make sure the drain hose is positioned correctly for your setup. - Keep the end of the drain hose within the allowed distance shown in the manual. - If the drain hose is extended too far beyond the elbow bracket, mold or microorganisms could spread to the inside of the washer. Drain into a standpipe 1. Insert the end of the drain hose into the standpipe. 2. Use the provided tie strap to secure the drain hose in place. Drain into a laundry tub 1. Clip the end of the hose into the elbow bracket. 2. Connect the elbow bracket within 4 inches (10 cm) of the end of the drain hose. 3. Hang the end of the drain hose over the side of the laundry tub. 4. Use the provided tie strap to secure the drain hose in place. Drain through a wall drain If the water valves and drain are built into the wall: 1. Fasten the drain hose to one of the water hoses. 2. Use the provided tie strap. 3. Install the tie strap with the ribbed side on the inside. Hose length and position limits - The manual shows the drain connection height range as 24–96 inches (61–244 cm). - Do not extend the drain hose more than 4 inches (10 cm) beyond the end of the elbow bracket. Important caution - If the hose extends more than 4 inches (10 cm) beyond the elbow bracket, mold or microorganisms could spread to the inside of the washer. Related note from this page This page also begins the leveling instructions for the washer. It notes that the drum spins at very high speeds and that the washer must be on a solid, l" }, { "type": "section", "id": "lg-wm4000hba-owners-manual-level-the-washer", "title": "Level the Washer", "text": "Level the Washer Before you begin, make sure the floor where the washer will sit is clean, dry, and free of dust, dirt, water, and oil. This helps keep the washer feet from sliding. If the feet can move or slide, the washer may vibrate more and make more noise. What to do 1) Put the washer in its final location Move the washer to the exact place where it will be used. Be careful not to pinch, strain, or crush the water hoses and drain hose while positioning the washer. If you have a carpenter’s level, you can use it to check whether the washer is level. The slope under the washer should not exceed 1 inch, and all 4 leveling feet must rest firmly on the floor. 2) Adjust the leveling feet Turn all 4 leveling feet: - one direction to raise the washer - the other direction to lower the washer Keep adjusting until the washer sits level and all 4 feet are firmly on the floor. 3) Tighten the locknuts When the washer is level, turn the locknuts counterclockwise and tighten them. 4) Check the washer again Push or rock the top edges of the washer gently. - If the washer does not rock, the level is correct. - If the washer rocks, adjust the leveling feet again. If the floor is slippery If the washer is installed on a slippery surface, it may move because of excessive vibration. Incorrect leveling can also cause noise, vibration, and malfunction. If this happens, the manual says to install", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 15", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-level-the-washer", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-level-the-washer", "searchText": "Level the Washer installation LG WM4000HBA Owner's Manual, extracted page 15 Level the Washer Before you begin, make sure the floor where the washer will sit is clean, dry, and free of dust, dirt, water, and oil. This helps keep the washer feet from sliding. If the feet can move or slide, the washer may vibrate more and make more noise. What to do 1) Put the washer in its final location Move the washer to the exact place where it will be used. Be careful not to pinch, strain, or crush the water hoses and drain hose while positioning the washer. If you have a carpenter’s level, you can use it to check whether the washer is level. The slope under the washer should not exceed 1 inch, and all 4 leveling feet must rest firmly on the floor. 2) Adjust the leveling feet Turn all 4 leveling feet: - one direction to raise the washer - the other direction to lower the washer Keep adjusting until the washer sits level and all 4 feet are firmly on the floor. 3) Tighten the locknuts When the washer is level, turn the locknuts counterclockwise and tighten them. 4) Check the washer again Push or rock the top edges of the washer gently. - If the washer does not rock, the level is correct. - If the washer rocks, adjust the leveling feet again. If the floor is slippery If the washer is installed on a slippery surface, it may move because of excessive vibration. Incorrect leveling can also cause noise, vibration, and malfunction. If this happens, the manual says to install non-skid pads under the leveling feet and then adjust the level. Using non-skid pads 1. Clean the floor where the pads will be attached. - Use a dry rag to remove foreign objects or moisture. - If moisture remains, the pads may slip. 2. After placing the washer in the installation area, adjust the level. 3. Place the adh" }, { "type": "section", "id": "lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "title": "Final Installation Check and Power Test", "text": "Final Installation Check and Power Test After the washer has been installed, use the final check below to confirm that the power connection, water supply, spinning, draining, and leveling are all working properly. Connect to power - Plug the washer into a 120 V, 60 Hz grounded 3-prong outlet. - Make sure the appliance and outlet are positioned so the plug is easy to reach. Run the test cycle 1. Load the washer with 6 thick bath towels (about 6 pounds). 2. Press the Power button. 3. Press Rinse+Spin. 4. Press Start/Pause to start the wash cycle. What to check during the test Make sure: - Water is supplied properly. - The washer does not rock or vibrate excessively. - The washer drains well during the spin cycle. If something is not right The manual gives these checks if the test does not go as expected: - If water leaks during water supply, see Connecting the Water Inlet Hoses to connect them properly. - If the washer rocks and vibrates excessively, see Leveling the Washer and level it again. - If the drain does not work, see Connecting the Drain Hose and install the hose properly. Power cord and outlet safety reminders These points are part of the final installation check and power connection: - Do not use a worn or damaged power cord or power plug. Replace or repair it immediately. - Do not modify the power cord or plug provided with the appliance. - Do not damage the cord whe", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "searchText": "Final Installation Check and Power Test installation LG WM4000HBA Owner's Manual, extracted page 16 Final Installation Check and Power Test After the washer has been installed, use the final check below to confirm that the power connection, water supply, spinning, draining, and leveling are all working properly. Connect to power - Plug the washer into a 120 V, 60 Hz grounded 3-prong outlet. - Make sure the appliance and outlet are positioned so the plug is easy to reach. Run the test cycle 1. Load the washer with 6 thick bath towels (about 6 pounds). 2. Press the Power button. 3. Press Rinse+Spin. 4. Press Start/Pause to start the wash cycle. What to check during the test Make sure: - Water is supplied properly. - The washer does not rock or vibrate excessively. - The washer drains well during the spin cycle. If something is not right The manual gives these checks if the test does not go as expected: - If water leaks during water supply, see Connecting the Water Inlet Hoses to connect them properly. - If the washer rocks and vibrates excessively, see Leveling the Washer and level it again. - If the drain does not work, see Connecting the Drain Hose and install the hose properly. Power cord and outlet safety reminders These points are part of the final installation check and power connection: - Do not use a worn or damaged power cord or power plug. Replace or repair it immediately. - Do not modify the power cord or plug provided with the appliance. - Do not damage the cord when installing or moving the washer. - Make sure the appliance is grounded. - Connect it only to a grounded outlet conforming to the rating. - Do not damage or cut off the ground prong. - Do not use an adapter or extension cord. - For best performance, plug the washer into its own individual outlet to" }, { "type": "section", "id": "lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "title": "Before Use: Basic Operation Overview", "text": "Before Use: Basic Operation Overview Important safety note Before operating the washer, read the Safety Instructions to reduce the risk of fire, electric shock, or injury. Before the first wash Before washing clothes for the first time: - Select the Normal cycle. - Add half the usual amount of detergent. - Start the washer without clothes. This first run helps remove possible residue and water that may have been left in the drum during manufacturing. Basic wash sequence 1) Sort laundry and load the washer For better washing results and less chance of damage: - Sort laundry by fabric type, soil level, color, and load size as needed. - Open the door and load the items into the washer. If you are using single-use detergent packs, or gel or tablet detergents, place them in the drum before loading the laundry. 2) Add cleaning products - Add the proper amount of HE (High-Efficiency) detergent to the detergent dispenser. - If desired, add bleach or fabric softener to the appropriate areas of the dispenser drawer. - Do not place liquid or powdered detergent packs, or gel or tablet detergents, in the dispenser. 3) Turn on the washer Press the Power button to turn on the washer. 4) Select a cycle Choose a cycle by: - Turning the cycle selector knob, or - Pressing the cycle buttons repeatedly until the desired cycle is selected. The washer shows the preset wash temperature, spin speed, so", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "searchText": "Before Use: Basic Operation Overview operation LG WM4000HBA Owner's Manual, extracted pages 17-18 Before Use: Basic Operation Overview Important safety note Before operating the washer, read the Safety Instructions to reduce the risk of fire, electric shock, or injury. Before the first wash Before washing clothes for the first time: - Select the Normal cycle. - Add half the usual amount of detergent. - Start the washer without clothes. This first run helps remove possible residue and water that may have been left in the drum during manufacturing. Basic wash sequence 1) Sort laundry and load the washer For better washing results and less chance of damage: - Sort laundry by fabric type, soil level, color, and load size as needed. - Open the door and load the items into the washer. If you are using single-use detergent packs, or gel or tablet detergents, place them in the drum before loading the laundry. 2) Add cleaning products - Add the proper amount of HE (High-Efficiency) detergent to the detergent dispenser. - If desired, add bleach or fabric softener to the appropriate areas of the dispenser drawer. - Do not place liquid or powdered detergent packs, or gel or tablet detergents, in the dispenser. 3) Turn on the washer Press the Power button to turn on the washer. 4) Select a cycle Choose a cycle by: - Turning the cycle selector knob, or - Pressing the cycle buttons repeatedly until the desired cycle is selected. The washer shows the preset wash temperature, spin speed, soil level, and option settings for that cycle. Notes about cycles: - The Normal cycle must be selected in order to change its default settings. - If you press Start/Pause without selecting a cycle, the washer immediately starts the Normal cycle with the default settings. 5) Adjust settings If desired, " }, { "type": "section", "id": "lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "title": "Sorting and Loading Laundry", "text": "Sorting and Loading Laundry Follow these steps before starting a wash cycle so clothes clean well and the washer stays balanced. 1) Check the care label on each item Many garments have a fabric care label. Use the label instructions to help choose the right cycle and options. The manual lists these label directions: - Hand wash - Machine wash, Normal cycle - Gentle/Delicate setting — slow agitation and/or reduced wash time - Perm Press/Wrinkle Resistant setting — includes a cool down or cold spray before a slower spin - Water temperature: Hot, Warm, or Cold/Cool - Do not wash - Do not wring - Bleach symbols: Do not bleach, Any bleach when needed, or Only non-chlorine bleach when needed 2) Prepare garments before loading For best results, sort and prepare items before they go into the drum. General tips from the manual: - Check and empty pockets. Paper clips, coins, matches, and other items can damage clothing and the washer. - Close zippers and hooks, and tie drawstrings to prevent snagging or tangling. - Pretreat heavily stained areas for best results. - Brush off heavy soil, dust, and hair before washing. Excess dirt or sand can abrade other fabrics and reduce wash performance. 3) Load the drum correctly Load clothes loosely so they have room to circulate. - Do not press down on items while stacking them in the drum. - Do not overfill the drum. - The door must close easily. -", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "searchText": "Sorting and Loading Laundry operation LG WM4000HBA Owner's Manual, extracted pages 19-20 Sorting and Loading Laundry Follow these steps before starting a wash cycle so clothes clean well and the washer stays balanced. 1) Check the care label on each item Many garments have a fabric care label. Use the label instructions to help choose the right cycle and options. The manual lists these label directions: - Hand wash - Machine wash, Normal cycle - Gentle/Delicate setting — slow agitation and/or reduced wash time - Perm Press/Wrinkle Resistant setting — includes a cool down or cold spray before a slower spin - Water temperature: Hot, Warm, or Cold/Cool - Do not wash - Do not wring - Bleach symbols: Do not bleach, Any bleach when needed, or Only non-chlorine bleach when needed 2) Prepare garments before loading For best results, sort and prepare items before they go into the drum. General tips from the manual: - Check and empty pockets. Paper clips, coins, matches, and other items can damage clothing and the washer. - Close zippers and hooks, and tie drawstrings to prevent snagging or tangling. - Pretreat heavily stained areas for best results. - Brush off heavy soil, dust, and hair before washing. Excess dirt or sand can abrade other fabrics and reduce wash performance. 3) Load the drum correctly Load clothes loosely so they have room to circulate. - Do not press down on items while stacking them in the drum. - Do not overfill the drum. - The door must close easily. - The washer can be fully loaded, but the drum should not be tightly packed. A few loading guidelines help prevent imbalance: - Combine large and small items in the drum. - Load large items first. - Large items should not be more than half of the total load. - The washer will not fill or operate with the door o" }, { "type": "section", "id": "lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "title": "Using Detergent, Bleach, and Other Laundry Products", "text": "Using Detergent, Bleach, and Other Laundry Products This washer uses an automatic dispenser drawer for many laundry products, but some products must go directly into the drum. For best results, use the correct compartment and do not overfill. Before you add anything - Always use HE (High-Efficiency) detergent with this washer. - Follow the detergent, bleach, and softener manufacturer’s recommendations. - Use less detergent for soft water, light soil, or smaller loads. - Be extra careful with 2X and 3X concentrated detergents. Even a small extra amount can cause problems. - Never use more than the maximum amount recommended by the manufacturer. - Do not place or store detergent, bleach, or liquid fabric softener on top of the washer. These products can damage the finish and controls. Single-use detergent packs, gel, and tablet detergents - Place liquid or powdered detergent packs, gel detergents, or tablet detergents directly in the drum before adding laundry. - Do not put these products in the dispenser drawer. - Do not use more than one single-use detergent pack in the washer. - If detergent residue remains on fabrics, reduce the detergent amount or select Extra Rinse. Using the dispenser drawer 1. Open the dispenser drawer. 2. Add products to the correct compartment. 3. Gently close the drawer before starting the cycle. Important cautions: - Slamming the drawer may cause dete", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "searchText": "Using Detergent, Bleach, and Other Laundry Products operation LG WM4000HBA Owner's Manual, extracted pages 21-22 Using Detergent, Bleach, and Other Laundry Products This washer uses an automatic dispenser drawer for many laundry products, but some products must go directly into the drum. For best results, use the correct compartment and do not overfill. Before you add anything - Always use HE (High-Efficiency) detergent with this washer. - Follow the detergent, bleach, and softener manufacturer’s recommendations. - Use less detergent for soft water, light soil, or smaller loads. - Be extra careful with 2X and 3X concentrated detergents. Even a small extra amount can cause problems. - Never use more than the maximum amount recommended by the manufacturer. - Do not place or store detergent, bleach, or liquid fabric softener on top of the washer. These products can damage the finish and controls. Single-use detergent packs, gel, and tablet detergents - Place liquid or powdered detergent packs, gel detergents, or tablet detergents directly in the drum before adding laundry. - Do not put these products in the dispenser drawer. - Do not use more than one single-use detergent pack in the washer. - If detergent residue remains on fabrics, reduce the detergent amount or select Extra Rinse. Using the dispenser drawer 1. Open the dispenser drawer. 2. Add products to the correct compartment. 3. Gently close the drawer before starting the cycle. Important cautions: - Slamming the drawer may cause detergent to overflow into another compartment or be dispensed into the drum too early. - Be careful not to catch your hand in the drawer while closing. - A small amount of water left in the dispenser compartments at the end of the cycle is normal. Pre-wash detergent compartment Use this co" }, { "type": "section", "id": "lg-wm4000hba-owners-manual-control-panel-and-display-overview", "title": "Control Panel and Display Overview", "text": "Control Panel and Display Overview This section explains the main controls on the washer and what the display lights mean. Control panel buttons and knob Power On/Off button - Press this button to turn the washer on or off. - If you press it during a cycle, the cycle is canceled and any load settings are lost. - The door will unlock after a brief pause. - Note: If any water is still in the drum after the washer shuts off, it will drain after a delay. - You can restart the washer at any time before draining begins. Once draining starts, all functions are suspended until the water has been completely drained and the washer shuts off. Cycle Selector knob - Turn this knob to choose the cycle you want. - After you select a cycle, the standard preset settings appear in the display. - You can change those settings with the Cycle Modifier buttons any time before starting the cycle. Start/Pause button - Press this button to start the selected cycle. - If the washer is already running, press it to pause the cycle without losing the current settings. - Note: If you do not press Start/Pause after selecting a cycle, the washer will automatically turn off after a delay and all cycle settings will be lost. - Any water remaining in the drum will be drained. Cycle Modifier buttons - Use these buttons to change the wash temperature, spin speed, and soil level for the selected cycle. - The curren", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 23-24", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-control-panel-and-display-overview", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-control-panel-and-display-overview", "searchText": "Control Panel and Display Overview operation LG WM4000HBA Owner's Manual, extracted pages 23-24 Control Panel and Display Overview This section explains the main controls on the washer and what the display lights mean. Control panel buttons and knob Power On/Off button - Press this button to turn the washer on or off. - If you press it during a cycle, the cycle is canceled and any load settings are lost. - The door will unlock after a brief pause. - Note: If any water is still in the drum after the washer shuts off, it will drain after a delay. - You can restart the washer at any time before draining begins. Once draining starts, all functions are suspended until the water has been completely drained and the washer shuts off. Cycle Selector knob - Turn this knob to choose the cycle you want. - After you select a cycle, the standard preset settings appear in the display. - You can change those settings with the Cycle Modifier buttons any time before starting the cycle. Start/Pause button - Press this button to start the selected cycle. - If the washer is already running, press it to pause the cycle without losing the current settings. - Note: If you do not press Start/Pause after selecting a cycle, the washer will automatically turn off after a delay and all cycle settings will be lost. - Any water remaining in the drum will be drained. Cycle Modifier buttons - Use these buttons to change the wash temperature, spin speed, and soil level for the selected cycle. - The current settings are shown in the display. - Press the button for an option to move through other settings. Option and Extra Function buttons - Use these buttons to choose additional cycle options. - Some buttons also activate special functions when you press and hold them for 3 seconds. Time and Status Displ" }, { "type": "section", "id": "lg-wm4000hba-owners-manual-wash-cycles-guide", "title": "Wash Cycles Guide", "text": "Wash Cycles Guide The washer has different cycles designed for specific types of laundry. For best washing performance and fabric care, choose the cycle that matches the load contents. LG also recommends following the care labels on your garments. For help reading fabric care symbols, see the Sorting Laundry section. To choose a cycle: - Turn the knob or press the button to select the desired cycle. - When a cycle is selected, the light for that cycle turns on. A few general notes: - If a load weight is mentioned, the manual says to treat 1 lb (0.45 kg) as about 1 thick dry bath towel. - The temperature indicator lights up when Tap Cold, Cold, Warm, Hot, or Extra Hot is selected. - The spin indicator lights up when No Spin, Low, Medium, High, or Extra High is selected. - Pressing Start/Pause without choosing a cycle starts the Normal cycle right away using its default settings. Cycle Guide Normal Use for normal items such as cotton, linen, shirts, jeans, or mixed loads, except delicate fabrics like wool or silk. - Default wash temp: Warm - Default spin speed: High - Default soil level: Normal Heavy Duty Use for heavily soiled laundry such as cotton fabrics, with more powerful wash motions. - Default wash temp: Warm - Default spin speed: Extra High - Default soil level: Heavy - When washing large loads, brief periods of 2 minutes or more without agitation are normal. These soak ", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 25-28", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-wash-cycles-guide", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-wash-cycles-guide", "searchText": "Wash Cycles Guide operation LG WM4000HBA Owner's Manual, extracted pages 25-28 Wash Cycles Guide The washer has different cycles designed for specific types of laundry. For best washing performance and fabric care, choose the cycle that matches the load contents. LG also recommends following the care labels on your garments. For help reading fabric care symbols, see the Sorting Laundry section. To choose a cycle: - Turn the knob or press the button to select the desired cycle. - When a cycle is selected, the light for that cycle turns on. A few general notes: - If a load weight is mentioned, the manual says to treat 1 lb (0.45 kg) as about 1 thick dry bath towel. - The temperature indicator lights up when Tap Cold, Cold, Warm, Hot, or Extra Hot is selected. - The spin indicator lights up when No Spin, Low, Medium, High, or Extra High is selected. - Pressing Start/Pause without choosing a cycle starts the Normal cycle right away using its default settings. Cycle Guide Normal Use for normal items such as cotton, linen, shirts, jeans, or mixed loads, except delicate fabrics like wool or silk. - Default wash temp: Warm - Default spin speed: High - Default soil level: Normal Heavy Duty Use for heavily soiled laundry such as cotton fabrics, with more powerful wash motions. - Default wash temp: Warm - Default spin speed: Extra High - Default soil level: Heavy - When washing large loads, brief periods of 2 minutes or more without agitation are normal. These soak periods are part of the cycle design. Bedding Use for blankets or bulky items that have difficulty absorbing water, such as pillows, blankets, comforters, sheets, or pet bedding. - Default wash temp: Warm - Available wash temps: Hot, Warm, Cold, Tap Cold - Default spin speed: Medium - Available spin speeds: Medium, Low," }, { "type": "section", "id": "lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "title": "Cycle Modifiers and Basic Options", "text": "Cycle Modifiers and Basic Options Your washer lets you customize many cycles after you choose the cycle. Each cycle starts with default settings, but you can change some settings using the modifier buttons. Before you change settings - Repeatedly press the button for the setting you want until the correct indicator light turns on. - The LED next to the selected setting lights up. - The washer automatically adjusts the water level for the load size and fabric type for better results and efficiency. - This is a high-efficiency washer, so the water level may look lower than expected. That is normal, and washing and rinsing performance is not reduced. - Not every temperature, spin speed, soil level, or option is available on every cycle. - If a setting is not allowed for the selected cycle, the washer sounds twice and the LED does not light. - Always follow the fabric care labels on the garment. Temperature Use Temp. to choose the wash and rinse temperature combination for the cycle. - Press Temp. repeatedly until you reach the setting you want. - All rinses use unheated cold water. - Cold rinses use less energy. The exact cold rinse temperature depends on the temperature of the water coming from the faucet. - The washer has a heating element that boosts the hot water temperature for Extra Hot settings. Spin Use Spin to choose how fast the drum spins at the end of the cycle. - Pres", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 29-32", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "searchText": "Cycle Modifiers and Basic Options operation LG WM4000HBA Owner's Manual, extracted pages 29-32 Cycle Modifiers and Basic Options Your washer lets you customize many cycles after you choose the cycle. Each cycle starts with default settings, but you can change some settings using the modifier buttons. Before you change settings - Repeatedly press the button for the setting you want until the correct indicator light turns on. - The LED next to the selected setting lights up. - The washer automatically adjusts the water level for the load size and fabric type for better results and efficiency. - This is a high-efficiency washer, so the water level may look lower than expected. That is normal, and washing and rinsing performance is not reduced. - Not every temperature, spin speed, soil level, or option is available on every cycle. - If a setting is not allowed for the selected cycle, the washer sounds twice and the LED does not light. - Always follow the fabric care labels on the garment. Temperature Use Temp. to choose the wash and rinse temperature combination for the cycle. - Press Temp. repeatedly until you reach the setting you want. - All rinses use unheated cold water. - Cold rinses use less energy. The exact cold rinse temperature depends on the temperature of the water coming from the faucet. - The washer has a heating element that boosts the hot water temperature for Extra Hot settings. Spin Use Spin to choose how fast the drum spins at the end of the cycle. - Press Spin repeatedly until the desired speed is selected. - Higher spin speeds remove more water and can reduce drying time. - Some fabrics, such as delicates, need a slower spin speed. Soil Use Soil to change how long and how intensely the washer works. - Press Soil repeatedly until the desired soil level " }, { "type": "section", "id": "lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "title": "LG ThinQ App and Smart Features", "text": "LG ThinQ App and Smart Features The LG ThinQ app lets you communicate with the washer from a smartphone. It is used for remote control, cycle downloads, monitoring, alerts, settings, and Smart Diagnosis. What the LG ThinQ app can do If your washer has the wireless LAN module, the app can provide these features: - Remote Start: control the washer remotely from the LG ThinQ app. - Downloaded cycles: download new and specialized cycles that are not included on the washer. - Tub Clean Coach: see how many cycles remain before it is time to run Tub Clean. - Energy Monitoring: track the washer’s power use and see how it changes with selected wash cycles and options. - Smart Diagnosis: get information to help diagnose and solve issues based on the washer’s pattern of use. - Push Alerts: receive a push message when a cycle is complete or if the appliance has problems. - Settings: change options on the appliance and in the app. Before you connect - The washer supports 2.4 GHz Wi‑Fi networks only. - The wireless network name (SSID) should use English letters and numbers only. Do not use special characters. - If the router security protocol is set to WEP, network setup may fail. WPA2 is recommended. - A weak signal, a router that is too far away, or some internet service provider or home network conditions may keep the Wi‑Fi from connecting properly. - If the router firewall is enabled, di", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "searchText": "LG ThinQ App and Smart Features other LG WM4000HBA Owner's Manual, extracted pages 33-36 LG ThinQ App and Smart Features The LG ThinQ app lets you communicate with the washer from a smartphone. It is used for remote control, cycle downloads, monitoring, alerts, settings, and Smart Diagnosis. What the LG ThinQ app can do If your washer has the wireless LAN module, the app can provide these features: - Remote Start: control the washer remotely from the LG ThinQ app. - Downloaded cycles: download new and specialized cycles that are not included on the washer. - Tub Clean Coach: see how many cycles remain before it is time to run Tub Clean. - Energy Monitoring: track the washer’s power use and see how it changes with selected wash cycles and options. - Smart Diagnosis: get information to help diagnose and solve issues based on the washer’s pattern of use. - Push Alerts: receive a push message when a cycle is complete or if the appliance has problems. - Settings: change options on the appliance and in the app. Before you connect - The washer supports 2.4 GHz Wi‑Fi networks only. - The wireless network name (SSID) should use English letters and numbers only. Do not use special characters. - If the router security protocol is set to WEP, network setup may fail. WPA2 is recommended. - A weak signal, a router that is too far away, or some internet service provider or home network conditions may keep the Wi‑Fi from connecting properly. - If the router firewall is enabled, disable it or add an exception. - If the washer cannot connect because of wireless signal problems, unplug the appliance and wait about a minute before trying again. - If the router, router password, or internet service provider changes, you must update the network information for the appliance in the LG ThinQ a" }, { "type": "section", "id": "lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "title": "Cleaning the Washer Exterior and Door", "text": "Cleaning the Washer Exterior and Door Keeping the outside of the washer and the door clean helps protect the finish and reduce moisture and odor. Safety first - Unplug the appliance before cleaning to avoid the risk of electric shock. - Do not spray water inside the washer. This may cause fire or electric shock. - Do not use volatile substances such as benzene, paint thinner, alcohol, or acetone, and do not use abrasive cleaners or detergents with strong chemical components. These can discolor or damage the appliance, or may cause a fire. - Do not touch the surface or the display with sharp objects. After each wash When a cycle is finished: - Wipe the door and the inside of the door seal to remove moisture. - Wipe the body of the washer with a dry cloth to remove moisture. - Leave the door open so the drum interior can dry. - Remove items from the washer as soon as the cycle is complete. Leaving damp items inside can cause wrinkling, color transfer, and odor. Cleaning the exterior and door For regular cleaning: - Use a damp cloth to wipe the washer exterior. - Use a towel or soft cloth to wipe around the washer door opening and door glass. - Wash the door on the outside and inside with a damp cloth, then dry it with a soft cloth. - Immediately wipe off any spills. Leaving the door open After you finish using the washer, leave the door open overnight to let air circulate and dry", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 37-38", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "searchText": "Cleaning the Washer Exterior and Door maintenance LG WM4000HBA Owner's Manual, extracted pages 37-38 Cleaning the Washer Exterior and Door Keeping the outside of the washer and the door clean helps protect the finish and reduce moisture and odor. Safety first - Unplug the appliance before cleaning to avoid the risk of electric shock. - Do not spray water inside the washer. This may cause fire or electric shock. - Do not use volatile substances such as benzene, paint thinner, alcohol, or acetone, and do not use abrasive cleaners or detergents with strong chemical components. These can discolor or damage the appliance, or may cause a fire. - Do not touch the surface or the display with sharp objects. After each wash When a cycle is finished: - Wipe the door and the inside of the door seal to remove moisture. - Wipe the body of the washer with a dry cloth to remove moisture. - Leave the door open so the drum interior can dry. - Remove items from the washer as soon as the cycle is complete. Leaving damp items inside can cause wrinkling, color transfer, and odor. Cleaning the exterior and door For regular cleaning: - Use a damp cloth to wipe the washer exterior. - Use a towel or soft cloth to wipe around the washer door opening and door glass. - Wash the door on the outside and inside with a damp cloth, then dry it with a soft cloth. - Immediately wipe off any spills. Leaving the door open After you finish using the washer, leave the door open overnight to let air circulate and dry the drum. This helps prevent odors. Cleaning the drum with Tub Clean Over time, residue can build up in the drum and lead to mildew or a musty odor. Use the Tub Clean cycle: - monthly to remove residue and help prevent odor, - more often if the washer is used heavily or if odor is already present," }, { "type": "section", "id": "lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "title": "Clean the Detergent Drawer and Water Inlet Filters", "text": "Clean the Detergent Drawer and Water Inlet Filters This section covers two maintenance tasks that can help prevent filling problems, leaks, and buildup: - Cleaning residue from the detergent drawer opening - Cleaning the water inlet filters if the washer does not fill properly Cleaning the detergent drawer opening After cleaning the drawer itself, clean the drawer opening where the detergent drawer slides in. 1. Use a small, non-metal brush. 2. Clean the recess around the drawer opening. 3. Remove all residue from the upper and lower parts of the recess. 4. Replace the drawer. Use care to remove buildup from both the top and bottom areas of the opening so the drawer can sit properly. Cleaning the water inlet filters The washer has inlet filter screens that protect the delicate parts of the inlet valve from particles in the water supply. When to clean them Clean the inlet filters if: - The washer does not fill properly - An error message appears on the display during filling - You use the washer in an area with hard water, because the filter may clog more often from lime buildup Important cautions - Do not use the washer without the inlet filters. - Operating the washer with the filters removed could cause a valve to open continuously, resulting in flooding and/or property damage. - If the filters are missing, leaks and malfunction can occur. How to clean the inlet filters 1. Tu", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "searchText": "Clean the Detergent Drawer and Water Inlet Filters maintenance LG WM4000HBA Owner's Manual, extracted page 39 Clean the Detergent Drawer and Water Inlet Filters This section covers two maintenance tasks that can help prevent filling problems, leaks, and buildup: - Cleaning residue from the detergent drawer opening - Cleaning the water inlet filters if the washer does not fill properly Cleaning the detergent drawer opening After cleaning the drawer itself, clean the drawer opening where the detergent drawer slides in. 1. Use a small, non-metal brush. 2. Clean the recess around the drawer opening. 3. Remove all residue from the upper and lower parts of the recess. 4. Replace the drawer. Use care to remove buildup from both the top and bottom areas of the opening so the drawer can sit properly. Cleaning the water inlet filters The washer has inlet filter screens that protect the delicate parts of the inlet valve from particles in the water supply. When to clean them Clean the inlet filters if: - The washer does not fill properly - An error message appears on the display during filling - You use the washer in an area with hard water, because the filter may clog more often from lime buildup Important cautions - Do not use the washer without the inlet filters. - Operating the washer with the filters removed could cause a valve to open continuously, resulting in flooding and/or property damage. - If the filters are missing, leaks and malfunction can occur. How to clean the inlet filters 1. Turn off the washer and unplug the power cord. 2. Turn off the hot and cold water faucets. 3. Unscrew the hot and cold water hoses from the back of the washer. 4. Carefully remove the filters from the water valves. - Use pliers to pull out the filters from the water valves. 5. Remove any for" }, { "type": "section", "id": "lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "title": "Clean the Drain Pump Filter and Prepare for Storage or Freezing", "text": "Clean the drain pump filter The washer can fail to drain if the drain pump filter becomes clogged. LG recommends cleaning the drain filter periodically to help prevent clogging from foreign objects. Before you start - Turn off the washer and unplug the power cord. - Be careful: if there is water in the drum, opening the drain filter can cause water to overflow. - Use a bucket if the drum is not completely drained before you open the drain filter. - Do not use the washer without the drain filter, and do not use it with the drain filter assembled incorrectly. This can cause leaks or malfunction. Steps to clean the drain pump filter 1. Open the drain pump filter cover. 2. Drain any remaining water. - Unclip the drain hose and remove the plug from the drain hose to let the remaining water drain out. 3. Remove the pump filter. - Twist the pump filter counterclockwise to remove it. 4. Clean the pump filter and the opening. 5. Reassemble the plug onto the drain hose and reclip the drain hose. 6. Insert the drain pump filter and twist it clockwise. 7. Close the drain pump filter cover. Helpful note - If an OE message blinks on the display, the drain pump filter is clogged with dirt. Clean the drain pump filter. Prepare the washer for storage or freezing If the washer will not be used for a long time and may be exposed to freezing temperatures, follow these steps to protect it from dama", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "searchText": "Clean the Drain Pump Filter and Prepare for Storage or Freezing maintenance LG WM4000HBA Owner's Manual, extracted pages 40-41 Clean the drain pump filter The washer can fail to drain if the drain pump filter becomes clogged. LG recommends cleaning the drain filter periodically to help prevent clogging from foreign objects. Before you start - Turn off the washer and unplug the power cord. - Be careful: if there is water in the drum, opening the drain filter can cause water to overflow. - Use a bucket if the drum is not completely drained before you open the drain filter. - Do not use the washer without the drain filter, and do not use it with the drain filter assembled incorrectly. This can cause leaks or malfunction. Steps to clean the drain pump filter 1. Open the drain pump filter cover. 2. Drain any remaining water. - Unclip the drain hose and remove the plug from the drain hose to let the remaining water drain out. 3. Remove the pump filter. - Twist the pump filter counterclockwise to remove it. 4. Clean the pump filter and the opening. 5. Reassemble the plug onto the drain hose and reclip the drain hose. 6. Insert the drain pump filter and twist it clockwise. 7. Close the drain pump filter cover. Helpful note - If an OE message blinks on the display, the drain pump filter is clogged with dirt. Clean the drain pump filter. Prepare the washer for storage or freezing If the washer will not be used for a long time and may be exposed to freezing temperatures, follow these steps to protect it from damage. Make sure the drum is empty before you begin. Storing the washer 1. Turn off the washer and unplug the power cord. 2. Turn off the water faucets. 3. Disconnect the water inlet hoses and drain any water from the hoses. 4. Plug the power cord into a properly grounded ele" }, { "type": "section", "id": "lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "title": "If the Washer or Hose Freezes", "text": "If the Washer or Hose Freezes If the washer will not drain or spin because the water inlet hoses or drain hose are frozen, thaw the frozen parts first and then try draining and spinning again. If the water inlet hoses are frozen 1. Immerse the water inlet hoses in hot water to thaw them. 2. Reconnect the water inlet hoses to the water inlets of the washer and to the faucets. - See Connecting the Water Inlet Hoses for details. 3. Turn on the faucets. 4. Press the Power button to turn on the washer. 5. Press the Spin button to operate the spin only cycle for draining and spinning. 6. Press the Start/Pause button. If the drain hose is frozen 1. Pour hot water into the washer drum and close the door. 2. Wait for 1 to 2 hours. 3. Press the Power button. 4. Press the Spin button to operate the spin only cycle for draining and spinning. 5. Press the Start/Pause button to make sure the water drains. Helpful notes - Use the Spin button to start a spin-only cycle when you want the washer to drain and spin after thawing. - If the water inlet hoses are frozen, make sure they are reconnected and the faucets are turned on before starting the washer. - If the drain hose is frozen, the manual instructs you to wait 1 to 2 hours after pouring hot water into the drum before trying again.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "searchText": "If the Washer or Hose Freezes maintenance LG WM4000HBA Owner's Manual, extracted page 42 If the Washer or Hose Freezes If the washer will not drain or spin because the water inlet hoses or drain hose are frozen, thaw the frozen parts first and then try draining and spinning again. If the water inlet hoses are frozen 1. Immerse the water inlet hoses in hot water to thaw them. 2. Reconnect the water inlet hoses to the water inlets of the washer and to the faucets. - See Connecting the Water Inlet Hoses for details. 3. Turn on the faucets. 4. Press the Power button to turn on the washer. 5. Press the Spin button to operate the spin only cycle for draining and spinning. 6. Press the Start/Pause button. If the drain hose is frozen 1. Pour hot water into the washer drum and close the door. 2. Wait for 1 to 2 hours. 3. Press the Power button. 4. Press the Spin button to operate the spin only cycle for draining and spinning. 5. Press the Start/Pause button to make sure the water drains. Helpful notes - Use the Spin button to start a spin-only cycle when you want the washer to drain and spin after thawing. - If the water inlet hoses are frozen, make sure they are reconnected and the faucets are turned on before starting the washer. - If the drain hose is frozen, the manual instructs you to wait 1 to 2 hours after pouring hot water into the drum before trying again." }, { "type": "section", "id": "lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "title": "Troubleshooting Overview and FAQs", "text": "Troubleshooting Overview Your washer has an automatic error-monitoring system that detects and helps diagnose problems early. If the washer does not work properly or does not work at all, check the items below before calling for service. For more detailed information or videos, LG directs you to the troubleshooting page at www.lg.com. Common Questions and Checks Loud banging noises while the washer is filling with water This is usually not a problem with the washer itself. It is often caused by plumbing in the home. When the washer’s water valve shuts off, it can make your home’s pipes move, creating a loud banging sound. This is called water hammer. It can be reduced by installing a water hammer arrestor. These are available at local hardware or home improvement stores. Very little water in the washer This is normal for an HE (High-Efficiency) washer. HE washers are designed to clean clothes using a minimum amount of water and energy. Because the water level is low, the detergent becomes more concentrated, which helps cleaning performance. Pressing a button makes the washer beep but nothing happens The Control Lock feature is on. To turn it off, turn on the washer, then press and hold the button marked Control Lock, or the button with Control Lock written on or under it, for 3 seconds. Where to put powdered laundry products If you are using powdered laundry detergent, put it i", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "searchText": "Troubleshooting Overview and FAQs troubleshooting LG WM4000HBA Owner's Manual, extracted page 43 Troubleshooting Overview Your washer has an automatic error-monitoring system that detects and helps diagnose problems early. If the washer does not work properly or does not work at all, check the items below before calling for service. For more detailed information or videos, LG directs you to the troubleshooting page at www.lg.com. Common Questions and Checks Loud banging noises while the washer is filling with water This is usually not a problem with the washer itself. It is often caused by plumbing in the home. When the washer’s water valve shuts off, it can make your home’s pipes move, creating a loud banging sound. This is called water hammer. It can be reduced by installing a water hammer arrestor. These are available at local hardware or home improvement stores. Very little water in the washer This is normal for an HE (High-Efficiency) washer. HE washers are designed to clean clothes using a minimum amount of water and energy. Because the water level is low, the detergent becomes more concentrated, which helps cleaning performance. Pressing a button makes the washer beep but nothing happens The Control Lock feature is on. To turn it off, turn on the washer, then press and hold the button marked Control Lock, or the button with Control Lock written on or under it, for 3 seconds. Where to put powdered laundry products If you are using powdered laundry detergent, put it in the main detergent dispenser after removing the liquid detergent insert. Powdered laundry agents or powdered color-safe bleach should be put directly into the drum. You can place them in the empty drum before adding clothes, or on top of the laundry after loading the washer. Error Message: IE (Inlet " }, { "type": "section", "id": "lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "title": "Error Codes and Washer Fault Messages", "text": "Error Codes and Washer Fault Messages When an error code appears on the washer display, it tells you what type of problem the washer has detected. Use the code to identify the issue, then follow the matching solution below. UE — Unbalance Error The load is too small, the load is uneven, or the items are too different in weight. What to do: - Add additional items so the washer can better balance the load. - Try to wash items of similar weight together so the washer can distribute the load more evenly during spinning. - If items are tangled and the washer cannot rebalance them automatically, manually redistribute the load. dE, dE1, dEz, dE4 — Door Open Error The door is not secured. What to do: - Close and secure the door. - If the message keeps appearing, unplug the power cord and call for service. OE — Water Outlet Error This code appears when the washer has a drain problem. Possible causes and what to check: - The drain hose is kinked, pinched, or clogged. - Make sure the hose is free of clogs or kinks and is not pinched behind or under the washer. - The end of the drain hose is too high. - Move the end of the drain hose so it is lower than 96 inches (2.4 m) above the bottom of the washer. tE — Temperature Sensor Error This is a control error related to the temperature sensor. What to do: - Unplug the washer and wait 60 minutes. - Reconnect power and try again. - If the error ", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "searchText": "Error Codes and Washer Fault Messages troubleshooting LG WM4000HBA Owner's Manual, extracted page 44 Error Codes and Washer Fault Messages When an error code appears on the washer display, it tells you what type of problem the washer has detected. Use the code to identify the issue, then follow the matching solution below. UE — Unbalance Error The load is too small, the load is uneven, or the items are too different in weight. What to do: - Add additional items so the washer can better balance the load. - Try to wash items of similar weight together so the washer can distribute the load more evenly during spinning. - If items are tangled and the washer cannot rebalance them automatically, manually redistribute the load. dE, dE1, dEz, dE4 — Door Open Error The door is not secured. What to do: - Close and secure the door. - If the message keeps appearing, unplug the power cord and call for service. OE — Water Outlet Error This code appears when the washer has a drain problem. Possible causes and what to check: - The drain hose is kinked, pinched, or clogged. - Make sure the hose is free of clogs or kinks and is not pinched behind or under the washer. - The end of the drain hose is too high. - Move the end of the drain hose so it is lower than 96 inches (2.4 m) above the bottom of the washer. tE — Temperature Sensor Error This is a control error related to the temperature sensor. What to do: - Unplug the washer and wait 60 minutes. - Reconnect power and try again. - If the error code is still displayed, call for service. FE — Overflow Error The water level is too high because of a faulty water valve. What to do: - Close the water faucets. - Unplug the washer. - Call for service. PE — Pressure Sensor Error The water level sensor is not working correctly. What to do: - Close" }, { "type": "section", "id": "lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "title": "Noise, Vibration, and Water Hammer Troubleshooting", "text": "Noise, Vibration, and Water Hammer Troubleshooting This section helps you tell the difference between normal washer sounds and sounds that may need attention. Normal sounds during operation The following sounds are listed as normal operation: - Clicking: The door lock may click when the door locks or unlocks. - Spraying or hissing: Water may spray or circulate during the cycle. - Humming or gurgling: The drain pump may pump water from the washer at times during a cycle. - Water sloshing: A liquid in the balance ring around the pulsator helps the basket spin smoothly. - Water being added after the washer has already begun to operate: The washer may add more water as it adapts to the load size and type. It may also stop and refill if it senses the load is unbalanced, or it may be diluting laundry additives before adding them to the wash load. These sounds do not by themselves indicate a problem. Sounds or motion that may need attention Rattling and clanking noise Possible cause: - Foreign objects such as keys, coins, or safety pins may be in the drum or pump. What to do: - Stop the washer and check the drum and the drain filter for foreign objects. - If the noise continues after the washer is restarted, call for service. Thumping sound Possible cause: - Heavy wash loads may produce a thumping sound. - The wash load may be out of balance. What to do: - This sound can be normal wit", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "searchText": "Noise, Vibration, and Water Hammer Troubleshooting troubleshooting LG WM4000HBA Owner's Manual, extracted page 45 Noise, Vibration, and Water Hammer Troubleshooting This section helps you tell the difference between normal washer sounds and sounds that may need attention. Normal sounds during operation The following sounds are listed as normal operation: - Clicking: The door lock may click when the door locks or unlocks. - Spraying or hissing: Water may spray or circulate during the cycle. - Humming or gurgling: The drain pump may pump water from the washer at times during a cycle. - Water sloshing: A liquid in the balance ring around the pulsator helps the basket spin smoothly. - Water being added after the washer has already begun to operate: The washer may add more water as it adapts to the load size and type. It may also stop and refill if it senses the load is unbalanced, or it may be diluting laundry additives before adding them to the wash load. These sounds do not by themselves indicate a problem. Sounds or motion that may need attention Rattling and clanking noise Possible cause: - Foreign objects such as keys, coins, or safety pins may be in the drum or pump. What to do: - Stop the washer and check the drum and the drain filter for foreign objects. - If the noise continues after the washer is restarted, call for service. Thumping sound Possible cause: - Heavy wash loads may produce a thumping sound. - The wash load may be out of balance. What to do: - This sound can be normal with heavy loads. - If the sound continues, stop the washer and redistribute the wash load. - Pause the cycle and redistribute the load after the door unlocks. Vibrating noise Possible causes: - Packaging materials were not removed. - The wash load may be unevenly distributed in the drum." }, { "type": "section", "id": "lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "title": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior", "text": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior This section helps you troubleshoot common washer problems such as leaks, detergent not dispensing correctly, filling issues, pauses during a cycle, and the washer stopping or not starting. Banging noise when the washer is filling with water If you hear a banging noise while the washer is filling, this is described as water hammer. - This happens when plumbing in the home moves or flexes as the washer water valves shut off. - Water hammer is not caused by a defect in the washer. - For best results, install water hammer arrestors between the fill hose and the washer. These are sold separately at hardware or home improvement stores. - If household water supply pressure is very high, adjust the household water supply regulator to a lower pressure, or contact a plumber. Water leaking If water is leaking, check these possible causes: Hoses are not connected correctly - Check hoses and connectors for leaks, cracks, and splits. - Tighten hose connections. House drain pipes are clogged - The washer pumps out water very rapidly. - During drain, look for water backing up out of the drain pipe. - If water comes out of the drain pipe, check that the drain hose is installed properly and that the drain is not restricted. - Contact a plumber to repair the drain pipe. Drain hose has come out of the drain connector or ", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "searchText": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior troubleshooting LG WM4000HBA Owner's Manual, extracted pages 46-48 Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior This section helps you troubleshoot common washer problems such as leaks, detergent not dispensing correctly, filling issues, pauses during a cycle, and the washer stopping or not starting. Banging noise when the washer is filling with water If you hear a banging noise while the washer is filling, this is described as water hammer. - This happens when plumbing in the home moves or flexes as the washer water valves shut off. - Water hammer is not caused by a defect in the washer. - For best results, install water hammer arrestors between the fill hose and the washer. These are sold separately at hardware or home improvement stores. - If household water supply pressure is very high, adjust the household water supply regulator to a lower pressure, or contact a plumber. Water leaking If water is leaking, check these possible causes: Hoses are not connected correctly - Check hoses and connectors for leaks, cracks, and splits. - Tighten hose connections. House drain pipes are clogged - The washer pumps out water very rapidly. - During drain, look for water backing up out of the drain pipe. - If water comes out of the drain pipe, check that the drain hose is installed properly and that the drain is not restricted. - Contact a plumber to repair the drain pipe. Drain hose has come out of the drain connector or is not inserted far enough - Tie the drain hose to the inlet hose or standpipe to keep it from coming out during drain. - For smaller drain pipes, insert the drain hose as far as the drain hose flange. - For larger drain pipes, insert the drain hose 1 to 2" }, { "type": "section", "id": "lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "title": "Laundry Results Problems: Wrinkling, Staining, Odor, and Wi‑Fi Issues", "text": "Troubleshooting Laundry Results, Odors, and Wi‑Fi Use the suggestions below when clothes are wrinkled, stained, smell musty, or when the washer will not connect to Wi‑Fi. Wrinkling The washer may be overloaded. - The washer can be fully loaded, but the drum should not be tightly packed. - The door should close easily. Hot and cold water inlet hoses may be reversed. - A hot water rinse can set wrinkles in garments. - Check the inlet hose connectors. Staining Bleach or softener may have dispensed too soon. - The dispenser compartment may have been overfilled or closed too quickly, which can cause bleach or softener to dispense immediately. - Measure bleach carefully, and never use more than 1 cup. Bleach or softener may have been added directly to the drum. - Always use the dispensers so laundry products are released at the correct time in the cycle. Items may not have been unloaded promptly. - Remove clothes from the washer as soon as possible after the cycle finishes. Clothes may not have been sorted properly. - Wash dark colors separately from light colors and whites to prevent discoloration. - Never wash heavily soiled items with lightly soiled items. Poor stain removal The right options may not have been selected. - Heavier soils and tougher stains may need extra cleaning power. - Select the Heavy Soil feature to boost the cleaning power of the chosen cycle. The stains may a", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 49-50", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "searchText": "Laundry Results Problems: Wrinkling, Staining, Odor, and Wi‑Fi Issues troubleshooting LG WM4000HBA Owner's Manual, extracted pages 49-50 Troubleshooting Laundry Results, Odors, and Wi‑Fi Use the suggestions below when clothes are wrinkled, stained, smell musty, or when the washer will not connect to Wi‑Fi. Wrinkling The washer may be overloaded. - The washer can be fully loaded, but the drum should not be tightly packed. - The door should close easily. Hot and cold water inlet hoses may be reversed. - A hot water rinse can set wrinkles in garments. - Check the inlet hose connectors. Staining Bleach or softener may have dispensed too soon. - The dispenser compartment may have been overfilled or closed too quickly, which can cause bleach or softener to dispense immediately. - Measure bleach carefully, and never use more than 1 cup. Bleach or softener may have been added directly to the drum. - Always use the dispensers so laundry products are released at the correct time in the cycle. Items may not have been unloaded promptly. - Remove clothes from the washer as soon as possible after the cycle finishes. Clothes may not have been sorted properly. - Wash dark colors separately from light colors and whites to prevent discoloration. - Never wash heavily soiled items with lightly soiled items. Poor stain removal The right options may not have been selected. - Heavier soils and tougher stains may need extra cleaning power. - Select the Heavy Soil feature to boost the cleaning power of the chosen cycle. The stains may already have been set. - Items that have already been washed may have stains that are set in. - These stains may be hard to remove and may require hand washing or pre-treating. Musty or mildewy odor in the washer Too much detergent, or the wrong detergent, may be " }, { "type": "section", "id": "lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "title": "Limited Warranty: Coverage and Terms", "text": "Limited Warranty: Coverage and Terms What LG covers If your LG washer fails because of a defect in materials or workmanship under normal and proper use, LG will, at its option, repair or replace the product during the warranty period. This limited warranty applies only to the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S. territories. Warranty periods - Washer: parts and labor — 1 year from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - Direct Drive Motor (stator or rotor): parts only — 10 years from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - You are responsible for any labor cost. - Stainless Steel Drum: parts only — 3 years from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - You are responsible for any labor cost. What happens if a part is replaced - Replacement products and parts are covered for the remaining part of the original warranty period, or for 90 days, whichever is greater. - Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured. - Any replaced product or part becomes LG’s property. What you must provide for warranty service - Proof of original retail purc", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "searchText": "Limited Warranty: Coverage and Terms warranty LG WM4000HBA Owner's Manual, extracted pages 51-52 Limited Warranty: Coverage and Terms What LG covers If your LG washer fails because of a defect in materials or workmanship under normal and proper use, LG will, at its option, repair or replace the product during the warranty period. This limited warranty applies only to the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S. territories. Warranty periods - Washer: parts and labor — 1 year from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - Direct Drive Motor (stator or rotor): parts only — 10 years from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - You are responsible for any labor cost. - Stainless Steel Drum: parts only — 3 years from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - You are responsible for any labor cost. What happens if a part is replaced - Replacement products and parts are covered for the remaining part of the original warranty period, or for 90 days, whichever is greater. - Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured. - Any replaced product or part becomes LG’s property. What you must provide for warranty service - Proof of original retail purchase is required. - The proof must show the product model and date of purchase. Important limits on legal rights - Except where prohibited by law, any implied warranty of merchantability or fitness for a particular purpose lasts only as long as the limited warranty above. - LG and its U.S. distributors" }, { "type": "section", "id": "lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "title": "LIMITED WARRANTY continued, pages 53-59 (1 of 2)", "text": "Limited Warranty: dispute resolution and Canada warranty terms This section explains how disputes are handled and, for Canada, what the limited warranty covers and does not cover. If you want to start arbitration in the U.S. Before beginning an arbitration proceeding, you must first send LG written notice at least 30 days in advance. Mail the notice to: LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue Englewood Cliffs, NJ 07632 Your notice must include: - your name - your address - your telephone number - the product involved - a description of the claim - the relief you are seeking LG and you are expected to try in good faith to resolve the claim during this 30-day period. If the dispute is not resolved, either party may file for arbitration. Binding arbitration and class action waiver If the dispute is not resolved after the notice period, claims must be resolved by binding arbitration on an individual basis, unless you opt out as described below. The warranty says disputes between you and LG cannot be combined with disputes involving other people’s products or claims. It also says disputes may not proceed as a class or representative action. Either party may bring an individual action in small claims court instead of arbitration, but not as a class or representative case. Arbitration rules Either you or LG can start arbitration by making a writ", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "searchText": "LIMITED WARRANTY continued, pages 53-59 (1 of 2) warranty LG WM4000HBA Owner's Manual, extracted pages 53-56 Limited Warranty: dispute resolution and Canada warranty terms This section explains how disputes are handled and, for Canada, what the limited warranty covers and does not cover. If you want to start arbitration in the U.S. Before beginning an arbitration proceeding, you must first send LG written notice at least 30 days in advance. Mail the notice to: LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue Englewood Cliffs, NJ 07632 Your notice must include: - your name - your address - your telephone number - the product involved - a description of the claim - the relief you are seeking LG and you are expected to try in good faith to resolve the claim during this 30-day period. If the dispute is not resolved, either party may file for arbitration. Binding arbitration and class action waiver If the dispute is not resolved after the notice period, claims must be resolved by binding arbitration on an individual basis, unless you opt out as described below. The warranty says disputes between you and LG cannot be combined with disputes involving other people’s products or claims. It also says disputes may not proceed as a class or representative action. Either party may bring an individual action in small claims court instead of arbitration, but not as a class or representative case. Arbitration rules Either you or LG can start arbitration by making a written demand. Arbitration is handled by the American Arbitration Association (AAA) under the AAA Consumer Arbitration Rules in effect when arbitration begins, along with the procedures in this warranty section. The AAA Rules are available at www.adr.org/consumer. You must send a copy of your " }, { "type": "section", "id": "lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "title": "LIMITED WARRANTY continued, pages 53-59 (2 of 2)", "text": "Limited Warranty: what happens if there is a dispute This section explains how warranty disputes are handled for LG Canada. In-home repairs and service area - For products that are still in warranty, in-home repairs are provided only if the product is within a 150 km radius of the nearest authorized service center, as determined by LG Canada. - If the product is outside that 150 km radius, you are responsible for bringing the product to the authorized service center at your own expense for in-warranty repair. - Any costs tied to excluded circumstances listed in the warranty’s “This Limited Warranty Does Not Cover” section must be paid by the consumer. How to get warranty service or more information - Call 1-888-542-2623. - Hours: 8 am to 9 pm EST, 365 days. - You can also visit http://www.lg.com. Dispute resolution: arbitration instead of court Except where the law prohibits it, all disputes between you and LG that arise from or relate to the limited warranty or the product are to be resolved through binding arbitration, not in a court of general jurisdiction. The warranty says that, except where prohibited by law, you and LG: - waive the right to a jury trial; and - waive the right to bring or join a class action. What counts as a dispute For this section, a dispute or claim includes any disagreement of any kind related to: - the sale of the product, - the condition of the pro", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 57-59", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "searchText": "LIMITED WARRANTY continued, pages 53-59 (2 of 2) warranty LG WM4000HBA Owner's Manual, extracted pages 57-59 Limited Warranty: what happens if there is a dispute This section explains how warranty disputes are handled for LG Canada. In-home repairs and service area - For products that are still in warranty, in-home repairs are provided only if the product is within a 150 km radius of the nearest authorized service center, as determined by LG Canada. - If the product is outside that 150 km radius, you are responsible for bringing the product to the authorized service center at your own expense for in-warranty repair. - Any costs tied to excluded circumstances listed in the warranty’s “This Limited Warranty Does Not Cover” section must be paid by the consumer. How to get warranty service or more information - Call 1-888-542-2623. - Hours: 8 am to 9 pm EST, 365 days. - You can also visit http://www.lg.com. Dispute resolution: arbitration instead of court Except where the law prohibits it, all disputes between you and LG that arise from or relate to the limited warranty or the product are to be resolved through binding arbitration, not in a court of general jurisdiction. The warranty says that, except where prohibited by law, you and LG: - waive the right to a jury trial; and - waive the right to bring or join a class action. What counts as a dispute For this section, a dispute or claim includes any disagreement of any kind related to: - the sale of the product, - the condition of the product, - the performance of the product, or - the limited warranty itself. Notice of dispute If you want to start arbitration, you must first give LG written notice at least 30 days before starting arbitration. Send the notice to: - LGECI Legal Team - 20 Norelco Drive, North York, Ontario, C" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-are-clicking-humming-or-water-sloshing-sounds-normal-during-a-cycle", "title": "Are clicking, humming, or water sloshing sounds normal during a cycle?", "text": "Yes. The manual lists clicking, spraying or hissing, humming or gurgling, water sloshing, and water being added after the washer has already begun to operate as normal operation sounds.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-are-clicking-humming-or-water-sloshing-sounds-normal-during-a-cycle", "searchText": "Are clicking, humming, or water sloshing sounds normal during a cycle? Yes. The manual lists clicking, spraying or hissing, humming or gurgling, water sloshing, and water being added after the washer has already begun to operate as normal operation sounds. LG WM4000HBA Owner's Manual, extracted page 45" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-can-i-add-laundry-during-tub-clean", "title": "Can I add laundry during Tub Clean?", "text": "No. Run Tub Clean only when the drum is empty. Never load laundry during this cycle.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 37-38", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-add-laundry-during-tub-clean", "searchText": "Can I add laundry during Tub Clean? No. Run Tub Clean only when the drum is empty. Never load laundry during this cycle. LG WM4000HBA Owner's Manual, extracted pages 37-38" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-can-i-install-the-washer-on-a-slippery-floor", "title": "Can I install the washer on a slippery floor?", "text": "Yes, but the manual says it may move because of excessive vibration. If that happens, install non-skid pads under the leveling feet.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 15", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-install-the-washer-on-a-slippery-floor", "searchText": "Can I install the washer on a slippery floor? Yes, but the manual says it may move because of excessive vibration. If that happens, install non-skid pads under the leveling feet. LG WM4000HBA Owner's Manual, extracted page 15" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-can-i-lay-the-washer-on-its-front-or-back-to-remove-the-carton-base", "title": "Can I lay the washer on its front or back to remove the carton base?", "text": "No. If you must lay it down, protect the side of the washer and lay it carefully on its side only.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-lay-the-washer-on-its-front-or-back-to-remove-the-carton-base", "searchText": "Can I lay the washer on its front or back to remove the carton base? No. If you must lay it down, protect the side of the washer and lay it carefully on its side only. LG WM4000HBA Owner's Manual, extracted pages 11-12" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-can-i-opt-out-of-the-arbitration-provision", "title": "Can I opt out of the arbitration provision?", "text": "Yes. You must opt out within 30 calendar days of the first consumer purchaser’s purchase date by email to optout@lge.com or by calling 1-800-980-2973. Your notice must include your name, address, purchase date, model name or number, and serial number.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-opt-out-of-the-arbitration-provision", "searchText": "Can I opt out of the arbitration provision? Yes. You must opt out within 30 calendar days of the first consumer purchaser’s purchase date by email to optout@lge.com or by calling 1-800-980-2973. Your notice must include your name, address, purchase date, model name or number, and serial number. LG WM4000HBA Owner's Manual, extracted pages 53-56" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer", "title": "Can I put detergent packs in the dispenser drawer?", "text": "No. Place liquid or powdered detergent packs, gel detergents, and tablet detergents directly in the drum before loading laundry.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer", "searchText": "Can I put detergent packs in the dispenser drawer? No. Place liquid or powdered detergent packs, gel detergents, and tablet detergents directly in the drum before loading laundry. LG WM4000HBA Owner's Manual, extracted pages 21-22" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-can-i-reach-into-the-washer-while-the-drum-is-moving", "title": "Can I reach into the washer while the drum is moving?", "text": "No. Press Start/Pause and wait until the tub or drum stops completely before loading, unloading, or adding items.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-reach-into-the-washer-while-the-drum-is-moving", "searchText": "Can I reach into the washer while the drum is moving? No. Press Start/Pause and wait until the tub or drum stops completely before loading, unloading, or adding items. LG WM4000HBA Owner's Manual, extracted pages 3-6" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-can-i-run-the-washer-without-the-inlet-filters-installed", "title": "Can I run the washer without the inlet filters installed?", "text": "No. The manual says not to use the washer without the inlet filters. Doing so can cause leaks, malfunction, continuous valve opening, flooding, and property damage.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-run-the-washer-without-the-inlet-filters-installed", "searchText": "Can I run the washer without the inlet filters installed? No. The manual says not to use the washer without the inlet filters. Doing so can cause leaks, malfunction, continuous valve opening, flooding, and property damage. LG WM4000HBA Owner's Manual, extracted page 39" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-can-i-start-a-cycle-from-the-app-after-turning-on-remote-start", "title": "Can I start a cycle from the app after turning on Remote Start?", "text": "Yes, but once Remote Start is enabled, the cycle must be started from the LG ThinQ app.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-start-a-cycle-from-the-app-after-turning-on-remote-start", "searchText": "Can I start a cycle from the app after turning on Remote Start? Yes, but once Remote Start is enabled, the cycle must be started from the LG ThinQ app. LG WM4000HBA Owner's Manual, extracted pages 33-36" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-can-i-use-automotive-antifreeze-when-storing-the-washer", "title": "Can I use automotive antifreeze when storing the washer?", "text": "No. The manual says to never use automotive antifreeze. Use 1 gallon of nontoxic recreational vehicle (RV) antifreeze instead.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-automotive-antifreeze-when-storing-the-washer", "searchText": "Can I use automotive antifreeze when storing the washer? No. The manual says to never use automotive antifreeze. Use 1 gallon of nontoxic recreational vehicle (RV) antifreeze instead. LG WM4000HBA Owner's Manual, extracted pages 40-41" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-can-i-use-no-spin-with-turbowashtm", "title": "Can I use No Spin with TurboWashTM?", "text": "No. If TurboWashTM is on, No Spin cannot be selected as the spin setting.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 25-28", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-no-spin-with-turbowashtm", "searchText": "Can I use No Spin with TurboWashTM? No. If TurboWashTM is on, No Spin cannot be selected as the spin setting. LG WM4000HBA Owner's Manual, extracted pages 25-28" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-can-i-use-powdered-detergent-in-the-main-wash-compartment", "title": "Can I use powdered detergent in the main wash compartment?", "text": "Yes. The main wash compartment accepts either powdered or liquid detergent.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-powdered-detergent-in-the-main-wash-compartment", "searchText": "Can I use powdered detergent in the main wash compartment? Yes. The main wash compartment accepts either powdered or liquid detergent. LG WM4000HBA Owner's Manual, extracted pages 21-22" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-can-i-use-regular-detergent-in-this-washer", "title": "Can I use regular detergent in this washer?", "text": "No. The washer is designed for HE (High-Efficiency) detergents only. Using non-HE detergent may cause oversudsing, poor performance, error codes, cycle failure, and washer damage.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-regular-detergent-in-this-washer", "searchText": "Can I use regular detergent in this washer? No. The washer is designed for HE (High-Efficiency) detergents only. Using non-HE detergent may cause oversudsing, poor performance, error codes, cycle failure, and washer damage. LG WM4000HBA Owner's Manual, extracted pages 19-20" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-can-i-use-steam-and-cold-wash-together", "title": "Can I use Steam and Cold Wash together?", "text": "No. Steam and Cold Wash cannot be selected at the same time.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 25-28", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-steam-and-cold-wash-together", "searchText": "Can I use Steam and Cold Wash together? No. Steam and Cold Wash cannot be selected at the same time. LG WM4000HBA Owner's Manual, extracted pages 25-28" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-can-i-use-steam-on-delicate-clothing", "title": "Can I use Steam on delicate clothing?", "text": "No. Do not use Steam with delicate fabrics such as wool and silk, or with fabrics that discolor easily.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 29-32", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-steam-on-delicate-clothing", "searchText": "Can I use Steam on delicate clothing? No. Do not use Steam with delicate fabrics such as wool and silk, or with fabrics that discolor easily. LG WM4000HBA Owner's Manual, extracted pages 29-32" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-can-i-wash-waterproof-or-water-resistant-clothing-in-any-cycle", "title": "Can I wash waterproof or water-resistant clothing in any cycle?", "text": "No. The manual says waterproof or water-resistant items must be washed only in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-wash-waterproof-or-water-resistant-clothing-in-any-cycle", "searchText": "Can I wash waterproof or water-resistant clothing in any cycle? No. The manual says waterproof or water-resistant items must be washed only in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle. LG WM4000HBA Owner's Manual, extracted pages 19-20" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-do-i-need-to-remove-all-4-shipping-bolt-assemblies", "title": "Do I need to remove all 4 shipping bolt assemblies?", "text": "Yes. All 4 bolt assemblies must be completely removed to avoid product damage.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-do-i-need-to-remove-all-4-shipping-bolt-assemblies", "searchText": "Do I need to remove all 4 shipping bolt assemblies? Yes. All 4 bolt assemblies must be completely removed to avoid product damage. LG WM4000HBA Owner's Manual, extracted pages 11-12" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-do-these-pages-explain-how-to-install-or-use-the-washer", "title": "Do these pages explain how to install or use the washer?", "text": "No. They only list where the installation and operation instructions appear in the full manual.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-do-these-pages-explain-how-to-install-or-use-the-washer", "searchText": "Do these pages explain how to install or use the washer? No. They only list where the installation and operation instructions appear in the full manual. LG WM4000HBA Owner's Manual, extracted pages 1-2" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-does-opting-out-of-arbitration-affect-warranty-coverage", "title": "Does opting out of arbitration affect warranty coverage?", "text": "No. The warranty says opting out does not affect Limited Warranty coverage, and you will continue to enjoy the full benefits of the Limited Warranty.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-does-opting-out-of-arbitration-affect-warranty-coverage", "searchText": "Does opting out of arbitration affect warranty coverage? No. The warranty says opting out does not affect Limited Warranty coverage, and you will continue to enjoy the full benefits of the Limited Warranty. LG WM4000HBA Owner's Manual, extracted pages 53-56" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-how-do-i-get-warranty-service-for-this-product-in-canada", "title": "How do I get warranty service for this product in Canada?", "text": "Call 1-888-542-2623 between 8 am and 9 pm EST, 365 days a year, or visit http://www.lg.com.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 57-59", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-get-warranty-service-for-this-product-in-canada", "searchText": "How do I get warranty service for this product in Canada? Call 1-888-542-2623 between 8 am and 9 pm EST, 365 days a year, or visit http://www.lg.com. LG WM4000HBA Owner's Manual, extracted pages 57-59" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-how-do-i-know-the-hoses-are-connected-correctly", "title": "How do I know the hoses are connected correctly?", "text": "After connecting the hoses, let water drain into a bucket and check the water temperature. This helps confirm that the hot and cold hoses are attached to the correct faucets.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 13", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-know-the-hoses-are-connected-correctly", "searchText": "How do I know the hoses are connected correctly? After connecting the hoses, let water drain into a bucket and check the water temperature. This helps confirm that the hot and cold hoses are attached to the correct faucets. LG WM4000HBA Owner's Manual, extracted page 13" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-how-do-i-know-the-washer-is-connected-to-wi-fi", "title": "How do I know the washer is connected to Wi‑Fi?", "text": "Check that the Wi‑Fi indicator on the control panel is lit.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-know-the-washer-is-connected-to-wi-fi", "searchText": "How do I know the washer is connected to Wi‑Fi? Check that the Wi‑Fi indicator on the control panel is lit. LG WM4000HBA Owner's Manual, extracted pages 33-36" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-how-do-i-know-the-washer-is-level", "title": "How do I know the washer is level?", "text": "Gently push or rock the top edges of the washer. If it does not rock, the washer is level enough for this procedure.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 15", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-know-the-washer-is-level", "searchText": "How do I know the washer is level? Gently push or rock the top edges of the washer. If it does not rock, the washer is level enough for this procedure. LG WM4000HBA Owner's Manual, extracted page 15" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-how-do-i-secure-the-drain-hose-in-a-laundry-tub-setup", "title": "How do I secure the drain hose in a laundry tub setup?", "text": "Clip the end of the hose into the elbow bracket, hang the hose over the side of the laundry tub, and secure it with the provided tie strap.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-secure-the-drain-hose-in-a-laundry-tub-setup", "searchText": "How do I secure the drain hose in a laundry tub setup? Clip the end of the hose into the elbow bracket, hang the hose over the side of the laundry tub, and secure it with the provided tie strap. LG WM4000HBA Owner's Manual, extracted page 14" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-how-do-i-start-arbitration-under-the-u-s-limited-warranty", "title": "How do I start arbitration under the U.S. limited warranty?", "text": "First send LG written notice at least 30 days before starting arbitration, with your name, address, phone number, product identification, claim description, and the relief you want. If the dispute is not resolved in 30 days, either party may file for arbitration.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-start-arbitration-under-the-u-s-limited-warranty", "searchText": "How do I start arbitration under the U.S. limited warranty? First send LG written notice at least 30 days before starting arbitration, with your name, address, phone number, product identification, claim description, and the relief you want. If the dispute is not resolved in 30 days, either party may file for arbitration. LG WM4000HBA Owner's Manual, extracted pages 53-56" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-how-do-i-try-draining-and-spinning-after-thawing-a-frozen-hose", "title": "How do I try draining and spinning after thawing a frozen hose?", "text": "After thawing, press Power, press Spin to run a spin-only cycle, and then press Start/Pause.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-try-draining-and-spinning-after-thawing-a-frozen-hose", "searchText": "How do I try draining and spinning after thawing a frozen hose? After thawing, press Power, press Spin to run a spin-only cycle, and then press Start/Pause. LG WM4000HBA Owner's Manual, extracted page 42" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-how-does-fresh-care-work", "title": "How does Fresh Care work?", "text": "Fresh Care lets the drum tumble periodically for up to 19 hours to help prevent wrinkles. Each press adds 1 hour of delay time, up to 19 hours, and you must press Start/Pause to begin the delay.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 29-32", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-does-fresh-care-work", "searchText": "How does Fresh Care work? Fresh Care lets the drum tumble periodically for up to 19 hours to help prevent wrinkles. Each press adds 1 hour of delay time, up to 19 hours, and you must press Start/Pause to begin the delay. LG WM4000HBA Owner's Manual, extracted pages 29-32" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-how-far-should-the-drain-hose-extend-beyond-the-elbow-bracket", "title": "How far should the drain hose extend beyond the elbow bracket?", "text": "It should not extend more than 4 inches (10 cm) beyond the end of the elbow bracket.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-far-should-the-drain-hose-extend-beyond-the-elbow-bracket", "searchText": "How far should the drain hose extend beyond the elbow bracket? It should not extend more than 4 inches (10 cm) beyond the end of the elbow bracket. LG WM4000HBA Owner's Manual, extracted page 14" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-how-long-is-the-warranty-on-the-washer-motor-and-drum", "title": "How long is the warranty on the washer, motor, and drum?", "text": "The washer parts and labor are covered for 1 year. The Direct Drive Motor (stator or rotor) is covered for parts only for 10 years. The Stainless Steel Drum is covered for parts only for 3 years. Labor for the motor and drum is not covered.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-long-is-the-warranty-on-the-washer-motor-and-drum", "searchText": "How long is the warranty on the washer, motor, and drum? The washer parts and labor are covered for 1 year. The Direct Drive Motor (stator or rotor) is covered for parts only for 10 years. The Stainless Steel Drum is covered for parts only for 3 years. Labor for the motor and drum is not covered. LG WM4000HBA Owner's Manual, extracted pages 51-52" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-how-much-clearance-should-i-leave-around-the-washer", "title": "How much clearance should I leave around the washer?", "text": "Allow at least 1 inch (2.5 cm) at the sides and 4 inches (10 cm) behind the washer, and leave extra space if wall, door, or floor moldings require it.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 9-10", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-much-clearance-should-i-leave-around-the-washer", "searchText": "How much clearance should I leave around the washer? Allow at least 1 inch (2.5 cm) at the sides and 4 inches (10 cm) behind the washer, and leave extra space if wall, door, or floor moldings require it. LG WM4000HBA Owner's Manual, extracted pages 9-10" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-how-much-detergent-should-i-use-for-pre-wash", "title": "How much detergent should I use for Pre-wash?", "text": "Use half the amount recommended for the main wash cycle.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-much-detergent-should-i-use-for-pre-wash", "searchText": "How much detergent should I use for Pre-wash? Use half the amount recommended for the main wash cycle. LG WM4000HBA Owner's Manual, extracted pages 21-22" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-how-often-should-i-run-tub-clean", "title": "How often should I run Tub Clean?", "text": "Run Tub Clean monthly. Run it more often if the washer is used heavily or if odor is already present. If mildew or a musty smell already exists, run it once a week for three consecutive weeks.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 37-38", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-often-should-i-run-tub-clean", "searchText": "How often should I run Tub Clean? Run Tub Clean monthly. Run it more often if the washer is used heavily or if odor is already present. If mildew or a musty smell already exists, run it once a week for three consecutive weeks. LG WM4000HBA Owner's Manual, extracted pages 37-38" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-if-my-product-is-outside-the-150-km-service-radius-what-do-i-have-to-do", "title": "If my product is outside the 150 km service radius, what do I have to do?", "text": "You are responsible for bringing the product, at your own expense, to the authorized service center for in-warranty repair.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 57-59", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-if-my-product-is-outside-the-150-km-service-radius-what-do-i-have-to-do", "searchText": "If my product is outside the 150 km service radius, what do I have to do? You are responsible for bringing the product, at your own expense, to the authorized service center for in-warranty repair. LG WM4000HBA Owner's Manual, extracted pages 57-59" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-should-i-wash-a-single-small-item-by-itself", "title": "Should I wash a single small item by itself?", "text": "No. The manual says not to wash a single small item. Add enough similar items to help prevent an out-of-balance load.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-should-i-wash-a-single-small-item-by-itself", "searchText": "Should I wash a single small item by itself? No. The manual says not to wash a single small item. Add enough similar items to help prevent an out-of-balance load. LG WM4000HBA Owner's Manual, extracted pages 19-20" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-accessories-are-included-with-the-washer", "title": "What accessories are included with the washer?", "text": "The included accessories are Non-skid Pads, Hole Caps, Wrench, Tie Strap, and an Elbow Bracket for securing the drain hose.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-accessories-are-included-with-the-washer", "searchText": "What accessories are included with the washer? The included accessories are Non-skid Pads, Hole Caps, Wrench, Tie Strap, and an Elbow Bracket for securing the drain hose. LG WM4000HBA Owner's Manual, extracted pages 7-8" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-accessories-do-i-need-to-buy-separately", "title": "What accessories do I need to buy separately?", "text": "The required accessory sold separately is a set of Hot and Cold Water Hoses. Optional accessories sold separately include a Pedestal, Pedestal Washer, Stacking Kit, and Extension Drain Hose.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-accessories-do-i-need-to-buy-separately", "searchText": "What accessories do I need to buy separately? The required accessory sold separately is a set of Hot and Cold Water Hoses. Optional accessories sold separately include a Pedestal, Pedestal Washer, Stacking Kit, and Extension Drain Hose. LG WM4000HBA Owner's Manual, extracted pages 7-8" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-do-i-need-to-get-warranty-service", "title": "What do I need to get warranty service?", "text": "You need proof of original retail purchase showing the product model and date of purchase.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-do-i-need-to-get-warranty-service", "searchText": "What do I need to get warranty service? You need proof of original retail purchase showing the product model and date of purchase. LG WM4000HBA Owner's Manual, extracted pages 51-52" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-do-these-pages-tell-me-about-the-washer-manual", "title": "What do these pages tell me about the washer manual?", "text": "They identify the washer manual as the LG WM4000HA owner’s manual and show the table of contents for the full guide.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-do-these-pages-tell-me-about-the-washer-manual", "searchText": "What do these pages tell me about the washer manual? They identify the washer manual as the LG WM4000HA owner’s manual and show the table of contents for the full guide. LG WM4000HBA Owner's Manual, extracted pages 1-2" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-does-an-ie-error-message-mean-in-this-section", "title": "What does an IE error message mean in this section?", "text": "An IE error message may blink when the water pressure is low or an inlet filter is clogged with dirt. Clean the inlet filter.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-an-ie-error-message-mean-in-this-section", "searchText": "What does an IE error message mean in this section? An IE error message may blink when the water pressure is low or an inlet filter is clogged with dirt. Clean the inlet filter. LG WM4000HBA Owner's Manual, extracted pages 40-41" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-does-an-oe-message-mean-in-this-section", "title": "What does an OE message mean in this section?", "text": "An OE message blinking on the display means the drain pump filter is clogged with dirt. Clean the drain pump filter.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-an-oe-message-mean-in-this-section", "searchText": "What does an OE message mean in this section? An OE message blinking on the display means the drain pump filter is clogged with dirt. Clean the drain pump filter. LG WM4000HBA Owner's Manual, extracted pages 40-41" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-does-it-mean-if-the-display-shows-for-the-time", "title": "What does it mean if the display shows --- for the time?", "text": "It means the time will be shown after load sensing has detected the load size.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 23-24", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-it-mean-if-the-display-shows-for-the-time", "searchText": "What does it mean if the display shows --- for the time? It means the time will be shown after load sensing has detected the load size. LG WM4000HBA Owner's Manual, extracted pages 23-24" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-does-oe-mean", "title": "What does OE mean?", "text": "OE is a water outlet error. Check that the drain hose is not kinked, pinched, or clogged, and make sure the end of the drain hose is lower than 96 inches (2.4 m) above the bottom of the washer.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-oe-mean", "searchText": "What does OE mean? OE is a water outlet error. Check that the drain hose is not kinked, pinched, or clogged, and make sure the end of the drain hose is lower than 96 inches (2.4 m) above the bottom of the washer. LG WM4000HBA Owner's Manual, extracted page 44" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-does-the-safety-alert-symbol-mean", "title": "What does the safety alert symbol mean?", "text": "It warns you about a potential hazard that can kill or injure you or others.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-the-safety-alert-symbol-mean", "searchText": "What does the safety alert symbol mean? It warns you about a potential hazard that can kill or injure you or others. LG WM4000HBA Owner's Manual, extracted pages 3-6" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-does-the-tcl-message-mean", "title": "What does the tcL message mean?", "text": "When the power is on and the tcL message blinks on the display, it means the washer drum needs cleaning. Use the Tub Clean cycle.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 37-38", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-the-tcl-message-mean", "searchText": "What does the tcL message mean? When the power is on and the tcL message blinks on the display, it means the washer drum needs cleaning. Use the Tub Clean cycle. LG WM4000HBA Owner's Manual, extracted pages 37-38" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-does-ue-mean-on-the-washer-display", "title": "What does UE mean on the washer display?", "text": "UE means an unbalance error. The load may be too small, uneven, or made of items with very different weights.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-ue-mean-on-the-washer-display", "searchText": "What does UE mean on the washer display? UE means an unbalance error. The load may be too small, uneven, or made of items with very different weights. LG WM4000HBA Owner's Manual, extracted page 44" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-happens-if-i-leave-the-shipping-materials-in-place", "title": "What happens if I leave the shipping materials in place?", "text": "Failure to remove the shipping materials can cause excessive noise and vibration, and leaving the shipping bolts and retainers in place may lead to permanent damage to the washer.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-happens-if-i-leave-the-shipping-materials-in-place", "searchText": "What happens if I leave the shipping materials in place? Failure to remove the shipping materials can cause excessive noise and vibration, and leaving the shipping bolts and retainers in place may lead to permanent damage to the washer. LG WM4000HBA Owner's Manual, extracted pages 11-12" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-happens-if-i-press-start-pause-without-selecting-a-cycle-first", "title": "What happens if I press Start/Pause without selecting a cycle first?", "text": "The washer starts the Normal cycle immediately using the default settings.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 25-28", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-happens-if-i-press-start-pause-without-selecting-a-cycle-first", "searchText": "What happens if I press Start/Pause without selecting a cycle first? The washer starts the Normal cycle immediately using the default settings. LG WM4000HBA Owner's Manual, extracted pages 25-28" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-happens-if-i-press-start-pause-without-selecting-a-cycle", "title": "What happens if I press Start/Pause without selecting a cycle?", "text": "The washer immediately starts the Normal cycle with the default settings.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-happens-if-i-press-start-pause-without-selecting-a-cycle", "searchText": "What happens if I press Start/Pause without selecting a cycle? The washer immediately starts the Normal cycle with the default settings. LG WM4000HBA Owner's Manual, extracted pages 17-18" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-happens-if-i-press-the-power-button-during-a-cycle", "title": "What happens if I press the Power button during a cycle?", "text": "The cycle is canceled, any load settings are lost, and the door unlocks after a brief pause.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 23-24", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-happens-if-i-press-the-power-button-during-a-cycle", "searchText": "What happens if I press the Power button during a cycle? The cycle is canceled, any load settings are lost, and the door unlocks after a brief pause. LG WM4000HBA Owner's Manual, extracted pages 23-24" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-if-the-washer-rocks-after-i-level-it", "title": "What if the washer rocks after I level it?", "text": "Readjust the leveling feet and check it again. If needed, recheck the washer’s levelness after placing non-skid pads.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 15", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-if-the-washer-rocks-after-i-level-it", "searchText": "What if the washer rocks after I level it? Readjust the leveling feet and check it again. If needed, recheck the washer’s levelness after placing non-skid pads. LG WM4000HBA Owner's Manual, extracted page 15" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-is-the-difference-between-warning-and-caution", "title": "What is the difference between WARNING and CAUTION?", "text": "WARNING means you may be killed or seriously injured if instructions are not followed. CAUTION means you may be injured or cause damage to the product if instructions are not followed.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-is-the-difference-between-warning-and-caution", "searchText": "What is the difference between WARNING and CAUTION? WARNING means you may be killed or seriously injured if instructions are not followed. CAUTION means you may be injured or cause damage to the product if instructions are not followed. LG WM4000HBA Owner's Manual, extracted pages 3-6" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-is-the-washer-s-size", "title": "What is the washer’s size?", "text": "The washer measures 27 in. wide x 39 in. high x 30 1/4 in. deep (70 cm x 99 cm x 77 cm).", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-is-the-washer-s-size", "searchText": "What is the washer’s size? The washer measures 27 in. wide x 39 in. high x 30 1/4 in. deep (70 cm x 99 cm x 77 cm). LG WM4000HBA Owner's Manual, extracted pages 7-8" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-kind-of-floor-is-best-for-this-washer", "title": "What kind of floor is best for this washer?", "text": "A level, solidly constructed floor is required. Concrete is best, and a wood floor is acceptable if it is built to FHA standards.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 9-10", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-kind-of-floor-is-best-for-this-washer", "searchText": "What kind of floor is best for this washer? A level, solidly constructed floor is required. Concrete is best, and a wood floor is acceptable if it is built to FHA standards. LG WM4000HBA Owner's Manual, extracted pages 9-10" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-should-i-do-before-washing-clothes-for-the-first-time", "title": "What should I do before washing clothes for the first time?", "text": "Select the Normal cycle, add half the usual amount of detergent, and run the washer without clothes to remove possible manufacturing residue and water from the drum.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-before-washing-clothes-for-the-first-time", "searchText": "What should I do before washing clothes for the first time? Select the Normal cycle, add half the usual amount of detergent, and run the washer without clothes to remove possible manufacturing residue and water from the drum. LG WM4000HBA Owner's Manual, extracted pages 17-18" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-i-hear-rattling-or-clanking", "title": "What should I do if I hear rattling or clanking?", "text": "Stop the washer and check the drum and the drain filter for foreign objects such as keys, coins, or safety pins. If the noise continues after restarting, call for service.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-i-hear-rattling-or-clanking", "searchText": "What should I do if I hear rattling or clanking? Stop the washer and check the drum and the drain filter for foreign objects such as keys, coins, or safety pins. If the noise continues after restarting, call for service. LG WM4000HBA Owner's Manual, extracted page 45" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-my-drain-is-built-into-the-wall", "title": "What should I do if my drain is built into the wall?", "text": "Fasten the drain hose to one of the water hoses with the provided tie strap, with the ribbed side on the inside.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-my-drain-is-built-into-the-wall", "searchText": "What should I do if my drain is built into the wall? Fasten the drain hose to one of the water hoses with the provided tie strap, with the ribbed side on the inside. LG WM4000HBA Owner's Manual, extracted page 14" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-stains-are-not-coming-out", "title": "What should I do if stains are not coming out?", "text": "Select the Heavy Soil feature, and consider hand washing or pre-treating if the stains were already set.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 49-50", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-stains-are-not-coming-out", "searchText": "What should I do if stains are not coming out? Select the Heavy Soil feature, and consider hand washing or pre-treating if the stains were already set. LG WM4000HBA Owner's Manual, extracted pages 49-50" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-door-error-de-keeps-appearing", "title": "What should I do if the door error dE keeps appearing?", "text": "Close and secure the door. If the message keeps appearing, unplug the power cord and call for service.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-door-error-de-keeps-appearing", "searchText": "What should I do if the door error dE keeps appearing? Close and secure the door. If the message keeps appearing, unplug the power cord and call for service. LG WM4000HBA Owner's Manual, extracted page 44" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-drain-hose-is-frozen", "title": "What should I do if the drain hose is frozen?", "text": "Pour hot water into the washer drum and close the door, wait 1 to 2 hours, then press Power, choose Spin for a spin-only cycle, and press Start/Pause to make sure the water drains.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-drain-hose-is-frozen", "searchText": "What should I do if the drain hose is frozen? Pour hot water into the washer drum and close the door, wait 1 to 2 hours, then press Power, choose Spin for a spin-only cycle, and press Start/Pause to make sure the water drains. LG WM4000HBA Owner's Manual, extracted page 42" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-does-not-fill-properly-and-shows-an-error-message", "title": "What should I do if the washer does not fill properly and shows an error message?", "text": "Check and clean the water inlet filters. The display message can mean the inlet valve filter screens are clogged by hard water scale, sediment, or other debris.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-does-not-fill-properly-and-shows-an-error-message", "searchText": "What should I do if the washer does not fill properly and shows an error message? Check and clean the water inlet filters. The display message can mean the inlet valve filter screens are clogged by hard water scale, sediment, or other debris. LG WM4000HBA Owner's Manual, extracted page 39" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-leaks", "title": "What should I do if the washer leaks?", "text": "Check the hoses and connectors for leaks, cracks, and splits, and tighten the connections. Also check for a clogged house drain, a drain hose that came out or was not inserted far enough, and oversudsing from using too much detergent.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-leaks", "searchText": "What should I do if the washer leaks? Check the hoses and connectors for leaks, cracks, and splits, and tighten the connections. Also check for a clogged house drain, a drain hose that came out or was not inserted far enough, and oversudsing from using too much detergent. LG WM4000HBA Owner's Manual, extracted pages 46-48" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-water-inlet-hoses-are-frozen", "title": "What should I do if the water inlet hoses are frozen?", "text": "Immerse the water inlet hoses in hot water to thaw them, reconnect them to the washer and faucets, turn on the faucets, then press Power, choose Spin for a spin-only cycle, and press Start/Pause.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-water-inlet-hoses-are-frozen", "searchText": "What should I do if the water inlet hoses are frozen? Immerse the water inlet hoses in hot water to thaw them, reconnect them to the washer and faucets, turn on the faucets, then press Power, choose Spin for a spin-only cycle, and press Start/Pause. LG WM4000HBA Owner's Manual, extracted page 42" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-should-i-load-into-the-washer-for-the-installation-test", "title": "What should I load into the washer for the installation test?", "text": "Load the washer with 6 thick bath towels, which is about 6 pounds.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-load-into-the-washer-for-the-installation-test", "searchText": "What should I load into the washer for the installation test? Load the washer with 6 thick bath towels, which is about 6 pounds. LG WM4000HBA Owner's Manual, extracted page 16" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-should-i-look-for-during-the-test-cycle", "title": "What should I look for during the test cycle?", "text": "Check that water is supplied, the washer does not rock or vibrate excessively, and it drains well during the spin cycle.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-look-for-during-the-test-cycle", "searchText": "What should I look for during the test cycle? Check that water is supplied, the washer does not rock or vibrate excessively, and it drains well during the spin cycle. LG WM4000HBA Owner's Manual, extracted page 16" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-should-i-read-first-according-to-these-pages", "title": "What should I read first according to these pages?", "text": "The manual says to read the owner’s manual thoroughly before operating the appliance, and the table of contents shows that the Important Safety Instructions section comes first.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-read-first-according-to-these-pages", "searchText": "What should I read first according to these pages? The manual says to read the owner’s manual thoroughly before operating the appliance, and the table of contents shows that the Important Safety Instructions section comes first. LG WM4000HBA Owner's Manual, extracted pages 1-2" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-tools-do-i-need-before-installing-the-washer", "title": "What tools do I need before installing the washer?", "text": "The manual lists pliers, a flat-blade screwdriver, and a level.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 9-10", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-tools-do-i-need-before-installing-the-washer", "searchText": "What tools do I need before installing the washer? The manual lists pliers, a flat-blade screwdriver, and a level. LG WM4000HBA Owner's Manual, extracted pages 9-10" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-tools-or-supplies-do-i-need-to-clean-the-inlet-filters", "title": "What tools or supplies do I need to clean the inlet filters?", "text": "You need access to the washer power and water shutoffs, pliers to remove the filters, and either white vinegar or a lime scale remover for soaking the filters.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-tools-or-supplies-do-i-need-to-clean-the-inlet-filters", "searchText": "What tools or supplies do I need to clean the inlet filters? You need access to the washer power and water shutoffs, pliers to remove the filters, and either white vinegar or a lime scale remover for soaking the filters. LG WM4000HBA Owner's Manual, extracted page 39" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-what-wi-fi-does-the-washer-support", "title": "What Wi‑Fi does the washer support?", "text": "The washer supports 2.4 GHz Wi‑Fi networks only.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-wi-fi-does-the-washer-support", "searchText": "What Wi‑Fi does the washer support? The washer supports 2.4 GHz Wi‑Fi networks only. LG WM4000HBA Owner's Manual, extracted pages 33-36" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-when-i-press-a-button-why-does-my-washer-beep-and-then-nothing-happens", "title": "When I press a button, why does my washer beep and then nothing happens?", "text": "The Control Lock feature is turned on. Turn on the washer, then press and hold the Control Lock button, or the button labeled Control Lock on or under it, for 3 seconds to turn it off.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-when-i-press-a-button-why-does-my-washer-beep-and-then-nothing-happens", "searchText": "When I press a button, why does my washer beep and then nothing happens? The Control Lock feature is turned on. Turn on the washer, then press and hold the Control Lock button, or the button labeled Control Lock on or under it, for 3 seconds to turn it off. LG WM4000HBA Owner's Manual, extracted page 43" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-where-should-i-put-detergent-packs-gel-detergents-or-tablet-detergents", "title": "Where should I put detergent packs, gel detergents, or tablet detergents?", "text": "Place them in the drum before loading the laundry. Do not put them in the dispenser.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-where-should-i-put-detergent-packs-gel-detergents-or-tablet-detergents", "searchText": "Where should I put detergent packs, gel detergents, or tablet detergents? Place them in the drum before loading the laundry. Do not put them in the dispenser. LG WM4000HBA Owner's Manual, extracted pages 17-18" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-which-cycle-should-i-use-for-the-test", "title": "Which cycle should I use for the test?", "text": "Press Power, then Rinse+Spin, then Start/Pause to run the test cycle.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-which-cycle-should-i-use-for-the-test", "searchText": "Which cycle should I use for the test? Press Power, then Rinse+Spin, then Start/Pause to run the test cycle. LG WM4000HBA Owner's Manual, extracted page 16" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-which-hose-goes-to-which-faucet", "title": "Which hose goes to which faucet?", "text": "The blue hose connects to the cold water faucet, and the red hose connects to the hot water faucet.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 13", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-which-hose-goes-to-which-faucet", "searchText": "Which hose goes to which faucet? The blue hose connects to the cold water faucet, and the red hose connects to the hot water faucet. LG WM4000HBA Owner's Manual, extracted page 13" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-who-is-covered-by-this-limited-warranty", "title": "Who is covered by this limited warranty?", "text": "The warranty is valid only for the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S. territories.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-who-is-covered-by-this-limited-warranty", "searchText": "Who is covered by this limited warranty? The warranty is valid only for the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S. territories. LG WM4000HBA Owner's Manual, extracted pages 51-52" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-why-are-my-clothes-wrinkled-after-washing", "title": "Why are my clothes wrinkled after washing?", "text": "The drum may be overloaded, or the hot and cold water inlet hoses may be reversed.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 49-50", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-are-my-clothes-wrinkled-after-washing", "searchText": "Why are my clothes wrinkled after washing? The drum may be overloaded, or the hot and cold water inlet hoses may be reversed. LG WM4000HBA Owner's Manual, extracted pages 49-50" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-why-did-bleach-or-softener-stain-my-clothes", "title": "Why did bleach or softener stain my clothes?", "text": "They may have dispensed too soon, been added directly to the drum, or been used in too much quantity.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 49-50", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-did-bleach-or-softener-stain-my-clothes", "searchText": "Why did bleach or softener stain my clothes? They may have dispensed too soon, been added directly to the drum, or been used in too much quantity. LG WM4000HBA Owner's Manual, extracted pages 49-50" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-why-does-my-washer-make-loud-banging-noises-while-it-is-filling-with-water", "title": "Why does my washer make loud banging noises while it is filling with water?", "text": "It is usually caused by plumbing in your home, not by a washer defect. When the water valve shuts off, your pipes can move and make a banging noise called water hammer. A water hammer arrestor can reduce it.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-does-my-washer-make-loud-banging-noises-while-it-is-filling-with-water", "searchText": "Why does my washer make loud banging noises while it is filling with water? It is usually caused by plumbing in your home, not by a washer defect. When the water valve shuts off, your pipes can move and make a banging noise called water hammer. A water hammer arrestor can reduce it. LG WM4000HBA Owner's Manual, extracted page 43" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-why-does-my-washer-thump-during-a-cycle", "title": "Why does my washer thump during a cycle?", "text": "Heavy wash loads can produce a thumping sound, and an out-of-balance load can also cause it. If the sound continues, stop the washer and redistribute the load; you can pause the cycle and do this after the door unlocks.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-does-my-washer-thump-during-a-cycle", "searchText": "Why does my washer thump during a cycle? Heavy wash loads can produce a thumping sound, and an out-of-balance load can also cause it. If the sound continues, stop the washer and redistribute the load; you can pause the cycle and do this after the door unlocks. LG WM4000HBA Owner's Manual, extracted page 45" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-why-does-the-estimated-time-sometimes-change-after-i-start-a-cycle", "title": "Why does the estimated time sometimes change after I start a cycle?", "text": "After you press Start/Pause, the washer measures the load size, so the estimated time may change once load sensing is complete.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 23-24", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-does-the-estimated-time-sometimes-change-after-i-start-a-cycle", "searchText": "Why does the estimated time sometimes change after I start a cycle? After you press Start/Pause, the washer measures the load size, so the estimated time may change once load sensing is complete. LG WM4000HBA Owner's Manual, extracted pages 23-24" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-why-does-the-washer-make-a-banging-noise-when-filling-with-water", "title": "Why does the washer make a banging noise when filling with water?", "text": "This is described as water hammer. It is caused by household plumbing moving or flexing when the washer valves shut off, and it is not a washer defect. The manual suggests water hammer arrestors, or lowering very high household water pressure.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-does-the-washer-make-a-banging-noise-when-filling-with-water", "searchText": "Why does the washer make a banging noise when filling with water? This is described as water hammer. It is caused by household plumbing moving or flexing when the washer valves shut off, and it is not a washer defect. The manual suggests water hammer arrestors, or lowering very high household water pressure. LG WM4000HBA Owner's Manual, extracted pages 46-48" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-why-is-detergent-not-dispensing-completely", "title": "Why is detergent not dispensing completely?", "text": "Common causes are putting detergent in the wrong compartment, not closing the dispenser drawer fully, using too much detergent, low water supply, or normal residue buildup in the dispenser.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-is-detergent-not-dispensing-completely", "searchText": "Why is detergent not dispensing completely? Common causes are putting detergent in the wrong compartment, not closing the dispenser drawer fully, using too much detergent, low water supply, or normal residue buildup in the dispenser. LG WM4000HBA Owner's Manual, extracted pages 46-48" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-why-is-there-so-little-water-in-my-washer-how-can-it-clean-the-clothes", "title": "Why is there so little water in my washer? How can it clean the clothes?", "text": "That is normal for an HE (High-Efficiency) washer. It uses a minimum amount of water and energy, and the low water level makes the detergent more concentrated for effective cleaning.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-is-there-so-little-water-in-my-washer-how-can-it-clean-the-clothes", "searchText": "Why is there so little water in my washer? How can it clean the clothes? That is normal for an HE (High-Efficiency) washer. It uses a minimum amount of water and energy, and the low water level makes the detergent more concentrated for effective cleaning. LG WM4000HBA Owner's Manual, extracted page 43" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-why-should-i-flush-the-water-hoses-before-using-the-washer", "title": "Why should I flush the water hoses before using the washer?", "text": "Flushing removes foreign substances like dirt, sand, or sawdust. The manual says these can damage the washer inlets and cause leakage.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 13", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-should-i-flush-the-water-hoses-before-using-the-washer", "searchText": "Why should I flush the water hoses before using the washer? Flushing removes foreign substances like dirt, sand, or sawdust. The manual says these can damage the washer inlets and cause leakage. LG WM4000HBA Owner's Manual, extracted page 13" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-why-won-t-the-washer-let-me-choose-a-temperature-spin-speed-or-option-i-want", "title": "Why won’t the washer let me choose a temperature, spin speed, or option I want?", "text": "Not every temperature, spin speed, soil level, or option is available on every cycle. If the setting is not allowed, the washer sounds twice and the LED does not light.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 29-32", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-won-t-the-washer-let-me-choose-a-temperature-spin-speed-or-option-i-want", "searchText": "Why won’t the washer let me choose a temperature, spin speed, or option I want? Not every temperature, spin speed, soil level, or option is available on every cycle. If the setting is not allowed, the washer sounds twice and the LED does not light. LG WM4000HBA Owner's Manual, extracted pages 29-32" }, { "type": "answer", "id": "lg-wm4000hba-owners-manual-will-lg-provide-in-home-repairs-for-an-in-warranty-product", "title": "Will LG provide in-home repairs for an in-warranty product?", "text": "Yes, but only if the product is within a 150 km radius of the nearest authorized service center, as determined by LG Canada.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 57-59", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-will-lg-provide-in-home-repairs-for-an-in-warranty-product", "searchText": "Will LG provide in-home repairs for an in-warranty product? Yes, but only if the product is within a 150 km radius of the nearest authorized service center, as determined by LG Canada. LG WM4000HBA Owner's Manual, extracted pages 57-59" }, { "type": "errorCode", "id": "lg-wm4000hba-oe-error-code", "title": "OE: LG WM4000HBA OE error code", "text": "OE points to a washer drain problem: the washer is not draining normally or detects that water remains when it should be gone.", "sourceCitation": "LG Washer OE Error Code support page; LG WM4000HBA Owner's Manual, pages 48-49 and 55-56", "url": "https://manualanswers.com/error-codes/lg-wm4000hba-oe-error-code", "searchText": "OE LG WM4000HBA OE error code OE points to a washer drain problem: the washer is not draining normally or detects that water remains when it should be gone." }, { "type": "troubleshootingGuide", "id": "lg-wm4000hba-drain-pump-filter-cleaning", "title": "LG WM4000HBA drain pump filter cleaning", "text": "A maintenance guide for safely draining residual water and cleaning the LG front-load washer drain pump filter. Turn off the washer before opening the lower access panel. Place a towel and shallow pan under the drain hose. Drain remaining water through the small hose. Unscrew the drain pump filter, clear debris, and rinse the filter. Reinstall the filter and drain hose cap securely before running another cycle.", "sourceCitation": "LG drain pump filter support page; LG WM4000HBA Owner's Manual, pages 48-49", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-drain-pump-filter-cleaning", "searchText": "LG WM4000HBA drain pump filter cleaning A maintenance guide for safely draining residual water and cleaning the LG front-load washer drain pump filter. Turn off the washer before opening the lower access panel. Place a towel and shallow pan under the drain hose. Drain remaining water through the small hose. Unscrew the drain pump filter, clear debris, and rinse the filter. Reinstall the filter and drain hose cap securely before running another cycle." }, { "type": "troubleshootingGuide", "id": "lg-wm4000hba-washer-not-draining", "title": "LG WM4000HBA washer not draining", "text": "A source-backed drain checklist for the LG WM4000HBA washer, centered on the drain hose, drain pump filter, and OE error path. Pause the cycle and turn the washer off before opening the drain pump access area. Drain remaining water through the small drain hose into a shallow pan. Remove the drain pump filter, clear debris, and reinstall it fully. Check the drain hose for kinks, clogs, height problems, or being pushed too far into the standpipe. Run a rinse/spin or short test cycle and watch for an OE error. If OE returns after these checks, use LG support or schedule service.", "sourceCitation": "LG Washer OE Error Code support page; LG WM4000HBA Owner's Manual, pages 48-49 and 55-56", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining", "searchText": "LG WM4000HBA washer not draining A source-backed drain checklist for the LG WM4000HBA washer, centered on the drain hose, drain pump filter, and OE error path. Pause the cycle and turn the washer off before opening the drain pump access area. Drain remaining water through the small drain hose into a shallow pan. Remove the drain pump filter, clear debris, and reinstall it fully. Check the drain hose for kinks, clogs, height problems, or being pushed too far into the standpipe. Run a rinse/spin or short test cycle and watch for an OE error. If OE returns after these checks, use LG support or schedule service." }, { "type": "part", "id": "lg-wm4000hba-drain-pump-filter", "title": "Drain pump filter", "text": "Filter · model-specific · placeholder", "sourceCitation": "https://www.lg.com/us/support/parts-accessories", "url": "https://manualanswers.com/parts/lg-wm4000hba-drain-pump-filter", "searchText": "Drain pump filter Filter model-specific https://www.lg.com/us/support/parts-accessories" } ] }