{ "@context": "https://schema.org", "@type": "Dataset", "name": "Warranty | LG WM4000HBA Owner's Manual ManualAnswers topic catalog", "description": "Manual-topic source graph with substantial extracted sections, citations, source/download links, text export, reviewed answers, troubleshooting, codes, parts, and model context.", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/topics/warranty/catalog.json", "numberOfItems": 1, "license": "Source manual rights remain with the original publisher; ManualAnswers metadata and citations are provided for discovery and support context.", "distribution": { "@type": "DataDownload", "encodingFormat": "application/json", "contentUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/topics/warranty/catalog.json" }, "items": [ { "id": "warranty", "name": "Warranty | LG WM4000HBA Owner's Manual", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/topics/warranty", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/topics/warranty/catalog.json", "topicCatalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/topics/catalog.json", "manualCatalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json", "manualTextUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "sourceProof": { "reviewedManual": true, "topicSections": 4, "reviewedAnswers": 12, "relatedGuides": 2, "relatedErrorCodes": 1, "relatedParts": 1, "originalSourceUrl": 1, "directPdfRoute": 1, "htmlCapture": 0, "plainTextExport": 1, "sectionsWithCitations": 4 }, "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "pageCount": 60, "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "sourceDomain": "lg.com", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "directPdfUrl": "https://manualanswers.com/pdf/lg-wm4000hba-owners-manual.pdf" }, "brand": { "id": "lg", "name": "LG", "url": "https://manualanswers.com/brands/lg", "catalogUrl": "https://manualanswers.com/brands/lg/catalog.json" }, "category": { "id": "laundry", "name": "Laundry", "url": "https://manualanswers.com/categories/laundry", "catalogUrl": "https://manualanswers.com/categories/laundry/catalog.json" }, "product": { "id": "lg-wm4000hba", "name": "LG WM4000HBA Front Load Washer", "modelNumber": "WM4000HBA", "url": "https://manualanswers.com/models/lg-wm4000hba", "catalogUrl": "https://manualanswers.com/models/lg-wm4000hba/catalog.json" }, "sections": [ { "id": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "title": "Scan to see the online manual. continued, pages 1-2", "sectionType": "warranty", "pageStart": 1, "pageEnd": 2, "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "excerpt": "Continued Manual Pages: What These Pages Cover These pages do not add operating instructions yet. They show the manual’s opening information and table of contents, which tells you where to find each major topic in the full owner’s manual. Manual identification - Product: Washing machine - Model family: WM4000HA - Manual number: MFL71964303 - Revision shown on these pages: Rev.06012326 - The manual says to read it thoroughly before operating the appliance and to keep it handy for reference. What is listed in the table of contents The manual is organized into these main sections: Important Safety Instructions - Read all instructions before use. - Includes warning statements and caution statements. Product Overview - Product features Installation - Before installing - Choosing the proper location - Unpacking and removing shipping material - Connecting the water inlet hoses - Connecting the drain hose - Leveling the washer - Final installation check Operation - Before use - Sorting laundry - Loading the washer - Adding cleaning products - Control panel - Wash cycles - Options and extra functions - Cycle modifiers Smart Functions - Using LG ThinQ application - Smart DiagnosisTM function" }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "title": "Limited Warranty: Coverage and Terms", "sectionType": "warranty", "pageStart": 51, "pageEnd": 52, "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "excerpt": "Limited Warranty: Coverage and Terms What LG covers If your LG washer fails because of a defect in materials or workmanship under normal and proper use, LG will, at its option, repair or replace the product during the warranty period. This limited warranty applies only to the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S. territories. Warranty periods - Washer: parts and labor — 1 year from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - Direct Drive Motor (stator or rotor): parts only — 10 years from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - You are responsible for any labor cost. - Stainless Steel Drum: parts only — 3 years from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - You are responsible for any labor cost. What happens if a part is replaced - Replacement products and parts are covered for the remaining part of the original warranty period, or for 90 days, whichever is greater. - Replacement products and parts may b" }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "title": "LIMITED WARRANTY continued, pages 53-59 (1 of 2)", "sectionType": "warranty", "pageStart": 53, "pageEnd": 56, "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "excerpt": "Limited Warranty: dispute resolution and Canada warranty terms This section explains how disputes are handled and, for Canada, what the limited warranty covers and does not cover. If you want to start arbitration in the U.S. Before beginning an arbitration proceeding, you must first send LG written notice at least 30 days in advance. Mail the notice to: LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue Englewood Cliffs, NJ 07632 Your notice must include: - your name - your address - your telephone number - the product involved - a description of the claim - the relief you are seeking LG and you are expected to try in good faith to resolve the claim during this 30-day period. If the dispute is not resolved, either party may file for arbitration. Binding arbitration and class action waiver If the dispute is not resolved after the notice period, claims must be resolved by binding arbitration on an individual basis, unless you opt out as described below. The warranty says disputes between you and LG cannot be combined with disputes involving other people’s products or claims. It also says disputes may not proceed as a class or representative action. Either" }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "title": "LIMITED WARRANTY continued, pages 53-59 (2 of 2)", "sectionType": "warranty", "pageStart": 57, "pageEnd": 59, "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 57-59", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "excerpt": "Limited Warranty: what happens if there is a dispute This section explains how warranty disputes are handled for LG Canada. In-home repairs and service area - For products that are still in warranty, in-home repairs are provided only if the product is within a 150 km radius of the nearest authorized service center, as determined by LG Canada. - If the product is outside that 150 km radius, you are responsible for bringing the product to the authorized service center at your own expense for in-warranty repair. - Any costs tied to excluded circumstances listed in the warranty’s “This Limited Warranty Does Not Cover” section must be paid by the consumer. How to get warranty service or more information - Call 1-888-542-2623. - Hours: 8 am to 9 pm EST, 365 days. - You can also visit http://www.lg.com. Dispute resolution: arbitration instead of court Except where the law prohibits it, all disputes between you and LG that arise from or relate to the limited warranty or the product are to be resolved through binding arbitration, not in a court of general jurisdiction. The warranty says that, except where prohibited by law, you and LG: - waive the right to a jury trial; and - waive the righ" } ], "questions": [ { "id": "lg-wm4000hba-owners-manual-can-i-opt-out-of-the-arbitration-provision", "title": "Can I opt out of the arbitration provision?", "answer": "Yes. You must opt out within 30 calendar days of the first consumer purchaser’s purchase date by email to optout@lge.com or by calling 1-800-980-2973. Your notice must include your name, address, purchase date, model name or number, and serial number.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-opt-out-of-the-arbitration-provision", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-opt-out-of-the-arbitration-provision/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-do-these-pages-explain-how-to-install-or-use-the-washer", "title": "Do these pages explain how to install or use the washer?", "answer": "No. They only list where the installation and operation instructions appear in the full manual.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-do-these-pages-explain-how-to-install-or-use-the-washer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-do-these-pages-explain-how-to-install-or-use-the-washer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-does-opting-out-of-arbitration-affect-warranty-coverage", "title": "Does opting out of arbitration affect warranty coverage?", "answer": "No. The warranty says opting out does not affect Limited Warranty coverage, and you will continue to enjoy the full benefits of the Limited Warranty.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-does-opting-out-of-arbitration-affect-warranty-coverage", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-does-opting-out-of-arbitration-affect-warranty-coverage/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-do-i-get-warranty-service-for-this-product-in-canada", "title": "How do I get warranty service for this product in Canada?", "answer": "Call 1-888-542-2623 between 8 am and 9 pm EST, 365 days a year, or visit http://www.lg.com.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 57-59", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-get-warranty-service-for-this-product-in-canada", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-get-warranty-service-for-this-product-in-canada/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-do-i-start-arbitration-under-the-u-s-limited-warranty", "title": "How do I start arbitration under the U.S. limited warranty?", "answer": "First send LG written notice at least 30 days before starting arbitration, with your name, address, phone number, product identification, claim description, and the relief you want. If the dispute is not resolved in 30 days, either party may file for arbitration.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-start-arbitration-under-the-u-s-limited-warranty", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-start-arbitration-under-the-u-s-limited-warranty/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-long-is-the-warranty-on-the-washer-motor-and-drum", "title": "How long is the warranty on the washer, motor, and drum?", "answer": "The washer parts and labor are covered for 1 year. The Direct Drive Motor (stator or rotor) is covered for parts only for 10 years. The Stainless Steel Drum is covered for parts only for 3 years. Labor for the motor and drum is not covered.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-long-is-the-warranty-on-the-washer-motor-and-drum", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-long-is-the-warranty-on-the-washer-motor-and-drum/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-if-my-product-is-outside-the-150-km-service-radius-what-do-i-have-to-do", "title": "If my product is outside the 150 km service radius, what do I have to do?", "answer": "You are responsible for bringing the product, at your own expense, to the authorized service center for in-warranty repair.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 57-59", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-if-my-product-is-outside-the-150-km-service-radius-what-do-i-have-to-do", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-if-my-product-is-outside-the-150-km-service-radius-what-do-i-have-to-do/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-do-i-need-to-get-warranty-service", "title": "What do I need to get warranty service?", "answer": "You need proof of original retail purchase showing the product model and date of purchase.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-do-i-need-to-get-warranty-service", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-do-i-need-to-get-warranty-service/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-do-these-pages-tell-me-about-the-washer-manual", "title": "What do these pages tell me about the washer manual?", "answer": "They identify the washer manual as the LG WM4000HA owner’s manual and show the table of contents for the full guide.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-do-these-pages-tell-me-about-the-washer-manual", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-do-these-pages-tell-me-about-the-washer-manual/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-read-first-according-to-these-pages", "title": "What should I read first according to these pages?", "answer": "The manual says to read the owner’s manual thoroughly before operating the appliance, and the table of contents shows that the Important Safety Instructions section comes first.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-read-first-according-to-these-pages", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-read-first-according-to-these-pages/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-who-is-covered-by-this-limited-warranty", "title": "Who is covered by this limited warranty?", "answer": "The warranty is valid only for the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S. territories.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-who-is-covered-by-this-limited-warranty", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-who-is-covered-by-this-limited-warranty/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-will-lg-provide-in-home-repairs-for-an-in-warranty-product", "title": "Will LG provide in-home repairs for an in-warranty product?", "answer": "Yes, but only if the product is within a 150 km radius of the nearest authorized service center, as determined by LG Canada.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 57-59", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-will-lg-provide-in-home-repairs-for-an-in-warranty-product", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-will-lg-provide-in-home-repairs-for-an-in-warranty-product/catalog.json" } ], "troubleshootingGuides": [ { "id": "lg-wm4000hba-drain-pump-filter-cleaning", "title": "LG WM4000HBA drain pump filter cleaning", "summary": "A maintenance guide for safely draining residual water and cleaning the LG front-load washer drain pump filter.", "difficulty": "Basic", "sourceCitation": "LG drain pump filter support page; LG WM4000HBA Owner's Manual, pages 48-49", "sourceUrl": "https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-drain-pump-filter--20150604773855", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-drain-pump-filter-cleaning", "catalogUrl": "https://manualanswers.com/troubleshooting/lg-wm4000hba-drain-pump-filter-cleaning/catalog.json" }, { "id": "lg-wm4000hba-washer-not-draining", "title": "LG WM4000HBA washer not draining", "summary": "A source-backed drain checklist for the LG WM4000HBA washer, centered on the drain hose, drain pump filter, and OE error path.", "difficulty": "Basic", "sourceCitation": "LG Washer OE Error Code support page; LG WM4000HBA Owner's Manual, pages 48-49 and 55-56", "sourceUrl": "https://www.lg.com/us/support/help-library/lg-washer-oe-error-code-front-load-washer--20150140270078", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining", "catalogUrl": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining/catalog.json" } ], "errorCodes": [ { "id": "lg-wm4000hba-oe-error-code", "code": "OE", "title": "LG WM4000HBA OE error code", "meaning": "OE points to a washer drain problem: the washer is not draining normally or detects that water remains when it should be gone.", "sourceCitation": "LG Washer OE Error Code support page; LG WM4000HBA Owner's Manual, pages 48-49 and 55-56", "url": "https://manualanswers.com/error-codes/lg-wm4000hba-oe-error-code", "catalogUrl": "https://manualanswers.com/error-codes/lg-wm4000hba-oe-error-code/catalog.json" } ], "parts": [ { "id": "lg-wm4000hba-drain-pump-filter", "title": "Drain pump filter", "partType": "Filter", "partNumber": "model-specific", "partStatus": "placeholder", "sourceUrl": "https://www.lg.com/us/support/parts-accessories", "url": "https://manualanswers.com/parts/lg-wm4000hba-drain-pump-filter", "catalogUrl": "https://manualanswers.com/parts/lg-wm4000hba-drain-pump-filter/catalog.json" } ] } ] }