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"https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "warrantyUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/warranty", "warrantyCatalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/warranty/catalog.json", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" }, "brand": { "id": "lg", "name": "LG", "url": "https://manualanswers.com/brands/lg", "supportUrl": "https://www.lg.com/us/support" }, "category": { "id": "laundry", "name": "Laundry", "url": "https://manualanswers.com/categories/laundry" }, "product": { "id": "lg-wm4000hba", "name": "LG WM4000HBA Front Load Washer", "modelNumber": "WM4000HBA", "url": "https://manualanswers.com/models/lg-wm4000hba" }, "warrantyFacts": [ { "text": "It tells you where to find installation, operation, maintenance, troubleshooting, and warranty information, but it does not include those instructions themselves.", "sectionId": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "sectionTitle": "Scan to see the online manual. continued, pages 1-2", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2" }, { "text": "Review Product Overview if you want to learn the washer’s parts and features.", "sectionId": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "sectionTitle": "Scan to see the online manual. continued, pages 1-2", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2" }, { "text": "Review the Limited Warranty section for warranty details in your region.", "sectionId": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "sectionTitle": "Scan to see the online manual. continued, pages 1-2", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2" }, { "text": "- Installation and grounding must be done by qualified service personnel in accordance with local codes.", "sectionId": "lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "sectionTitle": "Read This First: Safety Messages and Symbols", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols" }, { "text": "- If the washer is moved to a new location, have it checked and reinstalled by qualified service personnel.", "sectionId": "lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "sectionTitle": "Read This First: Safety Messages and Symbols", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols" }, { "text": "Product Overview and Parts Identification This section helps you identify the washer’s main parts, the accessories that come with it, the items you must buy separately, and the basic product specifications.", "sectionId": "lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "sectionTitle": "Product Overview and Parts Identification", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-product-overview-and-parts-identification" }, { "text": "For your safety and for extended product life, use only authorized components.", "sectionId": "lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "sectionTitle": "Product Overview and Parts Identification", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-product-overview-and-parts-identification" }, { "text": "The manufacturer is not responsible for product malfunction, property damage, or bodily injury caused by separately purchased unauthorized components, parts, or non-LG products.", "sectionId": "lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "sectionTitle": "Product Overview and Parts Identification", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-product-overview-and-parts-identification" }, { "text": "Main parts of the washer The manual identifies these parts on the washer.", "sectionId": "lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "sectionTitle": "Product Overview and Parts Identification", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-product-overview-and-parts-identification" }, { "text": "- Clean, dry, and free of dust, dirt, water, and oil - Solid and rigid, so the leveling feet cannot slide easily - Level and firm enough to support the washer without flexing or bouncing The manual says:", "sectionId": "lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "sectionTitle": "Before Installation: Requirements and Planning", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 9-10", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-installation-requirements-and-planning" }, { "text": "Also make sure the leveling feet are adjusted for firm and even contact with the pan.", "sectionId": "lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "sectionTitle": "Before Installation: Requirements and Planning", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 9-10", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-installation-requirements-and-planning" }, { "text": "Important caution about the foam base - Make sure the plastic drum support comes off with the foam base and is not left stuck to the bottom of the washer.", "sectionId": "lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "sectionTitle": "Unpack and Remove Shipping Materials", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials" }, { "text": "A bolt assembly includes all of these parts:", "sectionId": "lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "sectionTitle": "Unpack and Remove Shipping Materials", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials" }, { "text": "- metal bolt and washer - rubber damper - plastic rod Replace the hole caps - Find the hole caps included in the accessory pack or attached to the back of the washer.", "sectionId": "lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "sectionTitle": "Unpack and Remove Shipping Materials", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials" }, { "text": "Replace or repair it immediately.", "sectionId": "lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "sectionTitle": "Final Installation Check and Power Test", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-final-installation-check-and-power-test" }, { "text": "When to stop and get help If you are unsure whether the appliance is properly grounded, check with a qualified electrician or service technician.", "sectionId": "lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "sectionTitle": "Final Installation Check and Power Test", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-final-installation-check-and-power-test" }, { "text": "It is used for remote control, cycle downloads, monitoring, alerts, settings, and Smart Diagnosis.", "sectionId": "lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "sectionTitle": "LG ThinQ App and Smart Features", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features" }, { "text": "- A weak signal, a router that is too far away, or some internet service provider or home network conditions may keep the Wi‑Fi from connecting properly.", "sectionId": "lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "sectionTitle": "LG ThinQ App and Smart Features", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features" }, { "text": "- If the router, router password, or internet service provider changes, you must update the network information for the appliance in the LG ThinQ app under Device Cards > Settings > Change Network.", "sectionId": "lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "sectionTitle": "LG ThinQ App and Smart Features", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features" }, { "text": "Remove all residue from the upper and lower parts of the recess.", "sectionId": "lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "sectionTitle": "Clean the Detergent Drawer and Water Inlet Filters", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters" }, { "text": "Cleaning the water inlet filters The washer has inlet filter screens that protect the delicate parts of the inlet valve from particles in the water supply.", "sectionId": "lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "sectionTitle": "Clean the Detergent Drawer and Water Inlet Filters", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters" }, { "text": "If the Washer or Hose Freezes If the washer will not drain or spin because the water inlet hoses or drain hose are frozen, thaw the frozen parts first and then try draining and spinning again.", "sectionId": "lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "sectionTitle": "If the Washer or Hose Freezes", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes" }, { "text": "If the washer does not work properly or does not work at all, check the items below before calling for service.", "sectionId": "lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "sectionTitle": "Troubleshooting Overview and FAQs", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs" }, { "text": "- If the flow is still too low, contact a plumber to repair the water supply lines.", "sectionId": "lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "sectionTitle": "Troubleshooting Overview and FAQs", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs" }, { "text": "- If the message keeps appearing, unplug the power cord and call for service.", "sectionId": "lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "sectionTitle": "Error Codes and Washer Fault Messages", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages" }, { "text": "- If the error code is still displayed, call for service.", "sectionId": "lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "sectionTitle": "Error Codes and Washer Fault Messages", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages" }, { "text": "PF — Power Failure A power failure or inadequate electrical service may have occurred during operation.", "sectionId": "lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "sectionTitle": "Error Codes and Washer Fault Messages", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages" }, { "text": "- If the noise continues after the washer is restarted, call for service.", "sectionId": "lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "sectionTitle": "Noise, Vibration, and Water Hammer Troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting" }, { "text": "- Water hammer is not caused by a defect in the washer.", "sectionId": "lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "sectionTitle": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior" }, { "text": "- If household water supply pressure is very high, adjust the household water supply regulator to a lower pressure, or contact a plumber.", "sectionId": "lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "sectionTitle": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior" }, { "text": "- Contact a plumber to repair the drain pipe.", "sectionId": "lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "sectionTitle": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior" }, { "text": "- A smell from the rubber parts of the washer is normal for new rubber and should disappear after the machine has been run a few times.", "sectionId": "lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "sectionTitle": "Laundry Results Problems: Wrinkling, Staining, Odor, and Wi‑Fi Issues", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 49-50", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues" }, { "text": "Other odors can come from parts that need cleaning or checking.", "sectionId": "lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "sectionTitle": "Laundry Results Problems: Wrinkling, Staining, Odor, and Wi‑Fi Issues", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 49-50", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues" }, { "text": "Coverage and Terms What LG covers If your LG washer fails because of a defect in materials or workmanship under normal and proper use, LG will, at its option, repair or replace the product during the warranty period.", "sectionId": "lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "sectionTitle": "Limited Warranty: Coverage and Terms", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms" }, { "text": "This limited warranty applies only to the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S.", "sectionId": "lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "sectionTitle": "Limited Warranty: Coverage and Terms", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms" }, { "text": "Warranty periods - Washer:", "sectionId": "lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "sectionTitle": "Limited Warranty: Coverage and Terms", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms" } ], "sections": [ { "id": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "title": "Scan to see the online manual. continued, pages 1-2", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "textExcerpt": "Continued Manual Pages: What These Pages Cover These pages do not add operating instructions yet. They show the manual’s opening information and table of contents, which tells you where to find each major topic in the full owner’s manual. Manual identification - Product: Washing machine - Model family: WM4000HA - Manual number: MFL71964303 - Revision shown on these pages: Rev.06012326 - The manual says to read it thoroughly before operating the appliance and to keep it handy for reference. What is listed in the table of contents The manual is organized into these main sections: Important Safety Instructions - Read all instructions before use. - Includes warning statements and caution statements. Product Overview - Product features Installation - Before installing - Choosing the proper location - Unpacking and removing shipping material - Connecting the water inlet hoses - Connecting the ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2" }, { "id": "lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "title": "Read This First: Safety Messages and Symbols", "sectionType": "safety", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "textExcerpt": "Read This First: Safety Messages and Symbols Before using the washer, read all instructions and keep them for later reference. Safety alert symbol and message words This manual and the appliance use a safety alert symbol to warn you about hazards. - The safety alert symbol means there is a potential hazard that can kill or injure you or others. - Safety messages with WARNING mean you may be killed or seriously injured if instructions are not followed. - Safety messages with CAUTION mean you may be injured or the product may be damaged if instructions are not followed. Each safety message explains: - what the hazard is, - how to reduce the chance of injury, and - what may happen if the instructions are not followed. Basic safety rule To reduce the risk of explosion, fire, death, electric shock, scalding, or injury, follow all warnings and precautions in the manual. Installation precaution", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols" }, { "id": "lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "title": "Product Overview and Parts Identification", "sectionType": "other", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "textExcerpt": "Product Overview and Parts Identification This section helps you identify the washer’s main parts, the accessories that come with it, the items you must buy separately, and the basic product specifications. Product features and important note The illustrations in the manual may not exactly match your washer, and the components and accessories may change without prior notice for product improvement. Important warning: For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage, or bodily injury caused by separately purchased unauthorized components, parts, or non-LG products. Main parts of the washer The manual identifies these parts on the washer. Front view - Control Panel - Detergent Dispenser Drawer - Door - Drain Pump Filter - Drain Hose - Drain Pump Filter Cover - Leveling Feet - Door Sea", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-product-overview-and-parts-identification" }, { "id": "lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "title": "Before Installation: Requirements and Planning", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 9-10", "textExcerpt": "Before Installation: Requirements and Planning Read these installation instructions before you install the washer or move it to a new location. The manual gives this installation sequence: 1. Choosing the proper location 2. Unpacking and removing shipping material 3. Connecting the inlet hoses 4. Connecting the drain hose 5. Leveling the washer 6. Final installation check What you need before starting The manual lists these tools: - Pliers - Flat-blade screwdriver - Level The washer must be moved or installed by two or more people. This is a safety requirement. Location requirements Choose a place that meets these conditions: - Leave enough space between the washer and the walls for installation. - Keep the washer in a place that is not exposed to freezing temperatures or outdoor weather. - Do not block the large opening on the bottom of the washer with carpeting or other materials. The ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-installation-requirements-and-planning" }, { "id": "lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "title": "Unpack and Remove Shipping Materials", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "textExcerpt": "Unpack and Remove Shipping Materials Before you operate the washer, remove all shipping materials so the unit can work properly and to help prevent damage. What to do first - Remove the carton and all shipping material. - Lift the washer off the foam base. - Inspect the washer for shipping damage as you unpack it. Important caution about the foam base - Make sure the plastic drum support comes off with the foam base and is not left stuck to the bottom of the washer. - If you must lay the washer down to remove the carton base, protect the side of the washer and lay it carefully on its side only. - Do not lay the washer on its front or back. Remove the shipping bolts The washer has 4 shipping bolt assemblies that must be fully removed before use. 1. Start with the bottom two shipping bolts. 2. Use the included wrench to fully loosen all 4 shipping bolts by turning them counterclockwise. 3.", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials" }, { "id": "lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "title": "Final Installation Check and Power Test", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "textExcerpt": "Final Installation Check and Power Test After the washer has been installed, use the final check below to confirm that the power connection, water supply, spinning, draining, and leveling are all working properly. Connect to power - Plug the washer into a 120 V, 60 Hz grounded 3-prong outlet. - Make sure the appliance and outlet are positioned so the plug is easy to reach. Run the test cycle 1. Load the washer with 6 thick bath towels (about 6 pounds). 2. Press the Power button. 3. Press Rinse+Spin. 4. Press Start/Pause to start the wash cycle. What to check during the test Make sure: - Water is supplied properly. - The washer does not rock or vibrate excessively. - The washer drains well during the spin cycle. If something is not right The manual gives these checks if the test does not go as expected: - If water leaks during water supply, see Connecting the Water Inlet Hoses to connect ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-final-installation-check-and-power-test" }, { "id": "lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "title": "LG ThinQ App and Smart Features", "sectionType": "other", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "textExcerpt": "LG ThinQ App and Smart Features The LG ThinQ app lets you communicate with the washer from a smartphone. It is used for remote control, cycle downloads, monitoring, alerts, settings, and Smart Diagnosis. What the LG ThinQ app can do If your washer has the wireless LAN module, the app can provide these features: - Remote Start: control the washer remotely from the LG ThinQ app. - Downloaded cycles: download new and specialized cycles that are not included on the washer. - Tub Clean Coach: see how many cycles remain before it is time to run Tub Clean. - Energy Monitoring: track the washer’s power use and see how it changes with selected wash cycles and options. - Smart Diagnosis: get information to help diagnose and solve issues based on the washer’s pattern of use. - Push Alerts: receive a push message when a cycle is complete or if the appliance has problems. - Settings: change options o", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features" }, { "id": "lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "title": "Clean the Detergent Drawer and Water Inlet Filters", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "textExcerpt": "Clean the Detergent Drawer and Water Inlet Filters This section covers two maintenance tasks that can help prevent filling problems, leaks, and buildup: - Cleaning residue from the detergent drawer opening - Cleaning the water inlet filters if the washer does not fill properly Cleaning the detergent drawer opening After cleaning the drawer itself, clean the drawer opening where the detergent drawer slides in. 1. Use a small, non-metal brush. 2. Clean the recess around the drawer opening. 3. Remove all residue from the upper and lower parts of the recess. 4. Replace the drawer. Use care to remove buildup from both the top and bottom areas of the opening so the drawer can sit properly. Cleaning the water inlet filters The washer has inlet filter screens that protect the delicate parts of the inlet valve from particles in the water supply. When to clean them Clean the inlet filters if: - Th", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters" }, { "id": "lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "title": "If the Washer or Hose Freezes", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "textExcerpt": "If the Washer or Hose Freezes If the washer will not drain or spin because the water inlet hoses or drain hose are frozen, thaw the frozen parts first and then try draining and spinning again. If the water inlet hoses are frozen 1. Immerse the water inlet hoses in hot water to thaw them. 2. Reconnect the water inlet hoses to the water inlets of the washer and to the faucets. - See Connecting the Water Inlet Hoses for details. 3. Turn on the faucets. 4. Press the Power button to turn on the washer. 5. Press the Spin button to operate the spin only cycle for draining and spinning. 6. Press the Start/Pause button. If the drain hose is frozen 1. Pour hot water into the washer drum and close the door. 2. Wait for 1 to 2 hours. 3. Press the Power button. 4. Press the Spin button to operate the spin only cycle for draining and spinning. 5. Press the Start/Pause button to make sure the water dra", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes" }, { "id": "lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "title": "Troubleshooting Overview and FAQs", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "textExcerpt": "Troubleshooting Overview Your washer has an automatic error-monitoring system that detects and helps diagnose problems early. If the washer does not work properly or does not work at all, check the items below before calling for service. For more detailed information or videos, LG directs you to the troubleshooting page at www.lg.com. Common Questions and Checks Loud banging noises while the washer is filling with water This is usually not a problem with the washer itself. It is often caused by plumbing in the home. When the washer’s water valve shuts off, it can make your home’s pipes move, creating a loud banging sound. This is called water hammer. It can be reduced by installing a water hammer arrestor. These are available at local hardware or home improvement stores. Very little water in the washer This is normal for an HE (High-Efficiency) washer. HE washers are designed to clean cl", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs" }, { "id": "lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "title": "Error Codes and Washer Fault Messages", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "textExcerpt": "Error Codes and Washer Fault Messages When an error code appears on the washer display, it tells you what type of problem the washer has detected. Use the code to identify the issue, then follow the matching solution below. UE — Unbalance Error The load is too small, the load is uneven, or the items are too different in weight. What to do: - Add additional items so the washer can better balance the load. - Try to wash items of similar weight together so the washer can distribute the load more evenly during spinning. - If items are tangled and the washer cannot rebalance them automatically, manually redistribute the load. dE, dE1, dEz, dE4 — Door Open Error The door is not secured. What to do: - Close and secure the door. - If the message keeps appearing, unplug the power cord and call for service. OE — Water Outlet Error This code appears when the washer has a drain problem. Possible cau", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages" }, { "id": "lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "title": "Noise, Vibration, and Water Hammer Troubleshooting", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "textExcerpt": "Noise, Vibration, and Water Hammer Troubleshooting This section helps you tell the difference between normal washer sounds and sounds that may need attention. Normal sounds during operation The following sounds are listed as normal operation: - Clicking: The door lock may click when the door locks or unlocks. - Spraying or hissing: Water may spray or circulate during the cycle. - Humming or gurgling: The drain pump may pump water from the washer at times during a cycle. - Water sloshing: A liquid in the balance ring around the pulsator helps the basket spin smoothly. - Water being added after the washer has already begun to operate: The washer may add more water as it adapts to the load size and type. It may also stop and refill if it senses the load is unbalanced, or it may be diluting laundry additives before adding them to the wash load. These sounds do not by themselves indicate a pr", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting" }, { "id": "lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "title": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "textExcerpt": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior This section helps you troubleshoot common washer problems such as leaks, detergent not dispensing correctly, filling issues, pauses during a cycle, and the washer stopping or not starting. Banging noise when the washer is filling with water If you hear a banging noise while the washer is filling, this is described as water hammer. - This happens when plumbing in the home moves or flexes as the washer water valves shut off. - Water hammer is not caused by a defect in the washer. - For best results, install water hammer arrestors between the fill hose and the washer. These are sold separately at hardware or home improvement stores. - If household water supply pressure is very high, adjust the household water supply regulator to a lower pressure, or contact a plumber. Water leaking If water is leaking, check these", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior" }, { "id": "lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "title": "Laundry Results Problems: Wrinkling, Staining, Odor, and Wi‑Fi Issues", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 49-50", "textExcerpt": "Troubleshooting Laundry Results, Odors, and Wi‑Fi Use the suggestions below when clothes are wrinkled, stained, smell musty, or when the washer will not connect to Wi‑Fi. Wrinkling The washer may be overloaded. - The washer can be fully loaded, but the drum should not be tightly packed. - The door should close easily. Hot and cold water inlet hoses may be reversed. - A hot water rinse can set wrinkles in garments. - Check the inlet hose connectors. Staining Bleach or softener may have dispensed too soon. - The dispenser compartment may have been overfilled or closed too quickly, which can cause bleach or softener to dispense immediately. - Measure bleach carefully, and never use more than 1 cup. Bleach or softener may have been added directly to the drum. - Always use the dispensers so laundry products are released at the correct time in the cycle. Items may not have been unloaded prompt", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues" }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "title": "Limited Warranty: Coverage and Terms", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "textExcerpt": "Limited Warranty: Coverage and Terms What LG covers If your LG washer fails because of a defect in materials or workmanship under normal and proper use, LG will, at its option, repair or replace the product during the warranty period. This limited warranty applies only to the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S. territories. Warranty periods - Washer: parts and labor — 1 year from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - Direct Drive Motor (stator or rotor): parts only — 10 years from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - You are responsible for any labor cost. - Stainless Steel Drum: parts only — 3 years from the date of original retail purchase, or from the date of d", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms" }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "title": "LIMITED WARRANTY continued, pages 53-59 (1 of 2)", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "textExcerpt": "Limited Warranty: dispute resolution and Canada warranty terms This section explains how disputes are handled and, for Canada, what the limited warranty covers and does not cover. If you want to start arbitration in the U.S. Before beginning an arbitration proceeding, you must first send LG written notice at least 30 days in advance. Mail the notice to: LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue Englewood Cliffs, NJ 07632 Your notice must include: - your name - your address - your telephone number - the product involved - a description of the claim - the relief you are seeking LG and you are expected to try in good faith to resolve the claim during this 30-day period. If the dispute is not resolved, either party may file for arbitration. Binding arbitration and class action waiver If the dispute is not resolved after the notice period, claims must be ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2" }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "title": "LIMITED WARRANTY continued, pages 53-59 (2 of 2)", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 57-59", "textExcerpt": "Limited Warranty: what happens if there is a dispute This section explains how warranty disputes are handled for LG Canada. In-home repairs and service area - For products that are still in warranty, in-home repairs are provided only if the product is within a 150 km radius of the nearest authorized service center, as determined by LG Canada. - If the product is outside that 150 km radius, you are responsible for bringing the product to the authorized service center at your own expense for in-warranty repair. - Any costs tied to excluded circumstances listed in the warranty’s “This Limited Warranty Does Not Cover” section must be paid by the consumer. How to get warranty service or more information - Call 1-888-542-2623. - Hours: 8 am to 9 pm EST, 365 days. - You can also visit http://www.lg.com. Dispute resolution: arbitration instead of court Except where the law prohibits it, all disp", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2" } ], "reviewedAnswers": [ { "id": "lg-wm4000hba-owners-manual-can-i-opt-out-of-the-arbitration-provision", "title": "Can I opt out of the arbitration provision?", "answer": "Yes. You must opt out within 30 calendar days of the first consumer purchaser’s purchase date by email to optout@lge.com or by calling 1-800-980-2973. Your notice must include your name, address, purchase date, model name or number, and serial number.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-opt-out-of-the-arbitration-provision", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-opt-out-of-the-arbitration-provision/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-does-opting-out-of-arbitration-affect-warranty-coverage", "title": "Does opting out of arbitration affect warranty coverage?", "answer": "No. The warranty says opting out does not affect Limited Warranty coverage, and you will continue to enjoy the full benefits of the Limited Warranty.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-does-opting-out-of-arbitration-affect-warranty-coverage", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-does-opting-out-of-arbitration-affect-warranty-coverage/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-do-i-get-warranty-service-for-this-product-in-canada", "title": "How do I get warranty service for this product in Canada?", "answer": "Call 1-888-542-2623 between 8 am and 9 pm EST, 365 days a year, or visit http://www.lg.com.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 57-59", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-get-warranty-service-for-this-product-in-canada", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-get-warranty-service-for-this-product-in-canada/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-do-i-start-arbitration-under-the-u-s-limited-warranty", "title": "How do I start arbitration under the U.S. limited warranty?", "answer": "First send LG written notice at least 30 days before starting arbitration, with your name, address, phone number, product identification, claim description, and the relief you want. If the dispute is not resolved in 30 days, either party may file for arbitration.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-start-arbitration-under-the-u-s-limited-warranty", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-start-arbitration-under-the-u-s-limited-warranty/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-long-is-the-warranty-on-the-washer-motor-and-drum", "title": "How long is the warranty on the washer, motor, and drum?", "answer": "The washer parts and labor are covered for 1 year. The Direct Drive Motor (stator or rotor) is covered for parts only for 10 years. The Stainless Steel Drum is covered for parts only for 3 years. Labor for the motor and drum is not covered.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-long-is-the-warranty-on-the-washer-motor-and-drum", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-long-is-the-warranty-on-the-washer-motor-and-drum/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-if-my-product-is-outside-the-150-km-service-radius-what-do-i-have-to-do", "title": "If my product is outside the 150 km service radius, what do I have to do?", "answer": "You are responsible for bringing the product, at your own expense, to the authorized service center for in-warranty repair.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 57-59", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-if-my-product-is-outside-the-150-km-service-radius-what-do-i-have-to-do", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-if-my-product-is-outside-the-150-km-service-radius-what-do-i-have-to-do/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-do-i-need-to-get-warranty-service", "title": "What do I need to get warranty service?", "answer": "You need proof of original retail purchase showing the product model and date of purchase.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-do-i-need-to-get-warranty-service", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-do-i-need-to-get-warranty-service/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-i-hear-rattling-or-clanking", "title": "What should I do if I hear rattling or clanking?", "answer": "Stop the washer and check the drum and the drain filter for foreign objects such as keys, coins, or safety pins. If the noise continues after restarting, call for service.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-i-hear-rattling-or-clanking", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-i-hear-rattling-or-clanking/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-door-error-de-keeps-appearing", "title": "What should I do if the door error dE keeps appearing?", "answer": "Close and secure the door. If the message keeps appearing, unplug the power cord and call for service.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-door-error-de-keeps-appearing", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-door-error-de-keeps-appearing/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-wi-fi-does-the-washer-support", "title": "What Wi‑Fi does the washer support?", "answer": "The washer supports 2.4 GHz Wi‑Fi networks only.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-wi-fi-does-the-washer-support", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-wi-fi-does-the-washer-support/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-who-is-covered-by-this-limited-warranty", "title": "Who is covered by this limited warranty?", "answer": "The warranty is valid only for the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S. territories.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-who-is-covered-by-this-limited-warranty", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-who-is-covered-by-this-limited-warranty/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-why-does-my-washer-make-loud-banging-noises-while-it-is-filling-with-water", "title": "Why does my washer make loud banging noises while it is filling with water?", "answer": "It is usually caused by plumbing in your home, not by a washer defect. When the water valve shuts off, your pipes can move and make a banging noise called water hammer. A water hammer arrestor can reduce it.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-does-my-washer-make-loud-banging-noises-while-it-is-filling-with-water", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-does-my-washer-make-loud-banging-noises-while-it-is-filling-with-water/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-why-does-the-washer-make-a-banging-noise-when-filling-with-water", "title": "Why does the washer make a banging noise when filling with water?", "answer": "This is described as water hammer. It is caused by household plumbing moving or flexing when the washer valves shut off, and it is not a washer defect. The manual suggests water hammer arrestors, or lowering very high household water pressure.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-does-the-washer-make-a-banging-noise-when-filling-with-water", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-does-the-washer-make-a-banging-noise-when-filling-with-water/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-will-lg-provide-in-home-repairs-for-an-in-warranty-product", "title": "Will LG provide in-home repairs for an in-warranty product?", "answer": "Yes, but only if the product is within a 150 km radius of the nearest authorized service center, as determined by LG Canada.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 57-59", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-will-lg-provide-in-home-repairs-for-an-in-warranty-product", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-will-lg-provide-in-home-repairs-for-an-in-warranty-product/catalog.json" } ], "serviceGuides": [ { "id": "lg-wm4000hba-washer-not-draining", "title": "LG WM4000HBA washer not draining", "summary": "A source-backed drain checklist for the LG WM4000HBA washer, centered on the drain hose, drain pump filter, and OE error path.", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining", "catalogUrl": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining/catalog.json" } ], "serviceParts": [ { "id": "lg-wm4000hba-drain-pump-filter", "title": "Drain pump filter", "partType": "Filter", "partNumber": "model-specific", "partStatus": "placeholder", "url": "https://manualanswers.com/parts/lg-wm4000hba-drain-pump-filter", "catalogUrl": "https://manualanswers.com/parts/lg-wm4000hba-drain-pump-filter/catalog.json" } ], "officialSupport": { "brandSupportUrl": "https://www.lg.com/us/support", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download" } }