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"https://manualanswers.com/troubleshooting/lg-wm4000hba-drain-pump-filter-cleaning/catalog.json" }, { "id": "lg-wm4000hba-washer-not-draining", "title": "LG WM4000HBA washer not draining", "summary": "A source-backed drain checklist for the LG WM4000HBA washer, centered on the drain hose, drain pump filter, and OE error path.", "difficulty": "Basic", "sourceCitation": "LG Washer OE Error Code support page; LG WM4000HBA Owner's Manual, pages 48-49 and 55-56", "sourceUrl": "https://www.lg.com/us/support/help-library/lg-washer-oe-error-code-front-load-washer--20150140270078", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining", "catalogUrl": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining/catalog.json" } ], "reviewedAnswers": [ { "id": "lg-wm4000hba-owners-manual-can-i-add-laundry-during-tub-clean", "title": "Can I add laundry during Tub Clean?", "answer": "No. Run Tub Clean only when the drum is empty. Never load laundry during this cycle.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 37-38", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-add-laundry-during-tub-clean", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-add-laundry-during-tub-clean/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-install-the-washer-on-a-slippery-floor", "title": "Can I install the washer on a slippery floor?", "answer": "Yes, but the manual says it may move because of excessive vibration. If that happens, install non-skid pads under the leveling feet.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 15", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-install-the-washer-on-a-slippery-floor", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-install-the-washer-on-a-slippery-floor/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer", "title": "Can I put detergent packs in the dispenser drawer?", "answer": "No. Place liquid or powdered detergent packs, gel detergents, and tablet detergents directly in the drum before loading laundry.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-reach-into-the-washer-while-the-drum-is-moving", "title": "Can I reach into the washer while the drum is moving?", "answer": "No. Press Start/Pause and wait until the tub or drum stops completely before loading, unloading, or adding items.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-reach-into-the-washer-while-the-drum-is-moving", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-reach-into-the-washer-while-the-drum-is-moving/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-use-no-spin-with-turbowashtm", "title": "Can I use No Spin with TurboWashTM?", "answer": "No. If TurboWashTM is on, No Spin cannot be selected as the spin setting.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 25-28", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-no-spin-with-turbowashtm", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-no-spin-with-turbowashtm/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-does-opting-out-of-arbitration-affect-warranty-coverage", "title": "Does opting out of arbitration affect warranty coverage?", "answer": "No. The warranty says opting out does not affect Limited Warranty coverage, and you will continue to enjoy the full benefits of the Limited Warranty.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-does-opting-out-of-arbitration-affect-warranty-coverage", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-does-opting-out-of-arbitration-affect-warranty-coverage/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-do-i-try-draining-and-spinning-after-thawing-a-frozen-hose", "title": "How do I try draining and spinning after thawing a frozen hose?", "answer": "After thawing, press Power, press Spin to run a spin-only cycle, and then press Start/Pause.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-try-draining-and-spinning-after-thawing-a-frozen-hose", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-try-draining-and-spinning-after-thawing-a-frozen-hose/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-should-i-wash-a-single-small-item-by-itself", "title": "Should I wash a single small item by itself?", "answer": "No. The manual says not to wash a single small item. Add enough similar items to help prevent an out-of-balance load.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-should-i-wash-a-single-small-item-by-itself", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-should-i-wash-a-single-small-item-by-itself/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-does-it-mean-if-the-display-shows-for-the-time", "title": "What does it mean if the display shows --- for the time?", "answer": "It means the time will be shown after load sensing has detected the load size.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 23-24", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-it-mean-if-the-display-shows-for-the-time", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-it-mean-if-the-display-shows-for-the-time/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-does-ue-mean-on-the-washer-display", "title": "What does UE mean on the washer display?", "answer": "UE means an unbalance error. The load may be too small, uneven, or made of items with very different weights.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-ue-mean-on-the-washer-display", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-ue-mean-on-the-washer-display/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-happens-if-i-leave-the-shipping-materials-in-place", "title": "What happens if I leave the shipping materials in place?", "answer": "Failure to remove the shipping materials can cause excessive noise and vibration, and leaving the shipping bolts and retainers in place may lead to permanent damage to the washer.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-happens-if-i-leave-the-shipping-materials-in-place", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-happens-if-i-leave-the-shipping-materials-in-place/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-happens-if-i-press-the-power-button-during-a-cycle", "title": "What happens if I press the Power button during a cycle?", "answer": "The cycle is canceled, any load settings are lost, and the door unlocks after a brief pause.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 23-24", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-happens-if-i-press-the-power-button-during-a-cycle", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-happens-if-i-press-the-power-button-during-a-cycle/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-before-washing-clothes-for-the-first-time", "title": "What should I do before washing clothes for the first time?", "answer": "Select the Normal cycle, add half the usual amount of detergent, and run the washer without clothes to remove possible manufacturing residue and water from the drum.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-before-washing-clothes-for-the-first-time", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-before-washing-clothes-for-the-first-time/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-i-hear-rattling-or-clanking", "title": "What should I do if I hear rattling or clanking?", "answer": "Stop the washer and check the drum and the drain filter for foreign objects such as keys, coins, or safety pins. If the noise continues after restarting, call for service.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-i-hear-rattling-or-clanking", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-i-hear-rattling-or-clanking/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-drain-hose-is-frozen", "title": "What should I do if the drain hose is frozen?", "answer": "Pour hot water into the washer drum and close the door, wait 1 to 2 hours, then press Power, choose Spin for a spin-only cycle, and press Start/Pause to make sure the water drains.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-drain-hose-is-frozen", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-drain-hose-is-frozen/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-water-inlet-hoses-are-frozen", "title": "What should I do if the water inlet hoses are frozen?", "answer": "Immerse the water inlet hoses in hot water to thaw them, reconnect them to the washer and faucets, turn on the faucets, then press Power, choose Spin for a spin-only cycle, and press Start/Pause.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-water-inlet-hoses-are-frozen", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-water-inlet-hoses-are-frozen/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-load-into-the-washer-for-the-installation-test", "title": "What should I load into the washer for the installation test?", "answer": "Load the washer with 6 thick bath towels, which is about 6 pounds.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-load-into-the-washer-for-the-installation-test", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-load-into-the-washer-for-the-installation-test/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-look-for-during-the-test-cycle", "title": "What should I look for during the test cycle?", "answer": "Check that water is supplied, the washer does not rock or vibrate excessively, and it drains well during the spin cycle.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-look-for-during-the-test-cycle", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-look-for-during-the-test-cycle/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-where-should-i-put-detergent-packs-gel-detergents-or-tablet-detergents", "title": "Where should I put detergent packs, gel detergents, or tablet detergents?", "answer": "Place them in the drum before loading the laundry. Do not put them in the dispenser.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-where-should-i-put-detergent-packs-gel-detergents-or-tablet-detergents", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-where-should-i-put-detergent-packs-gel-detergents-or-tablet-detergents/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-which-cycle-should-i-use-for-the-test", "title": "Which cycle should I use for the test?", "answer": "Press Power, then Rinse+Spin, then Start/Pause to run the test cycle.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-which-cycle-should-i-use-for-the-test", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-which-cycle-should-i-use-for-the-test/catalog.json" } ], "errorCodes": [], "sourceSections": [ { "id": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "title": "Scan to see the online manual. continued, pages 1-2", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "excerpt": "Continued Manual Pages: What These Pages Cover These pages do not add operating instructions yet. They show the manual’s opening information and table of contents, which tells you where to find each major topic in the full owner’s manual. Manual identification - Product: Washing machine - Model family: WM4000HA - Manual number: MFL71964303 - Revision shown on these pages: Rev.06012326 - The manual says to read it thoroughly before operating the appliance and to keep it handy for reference. What is listed in the table of contents The manual is organized into these main sections: Important Safety Instructions - Read all instructions before use. - Includes warning statements and caution stateme", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "title": "Read This First: Safety Messages and Symbols", "sectionType": "safety", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "excerpt": "Read This First: Safety Messages and Symbols Before using the washer, read all instructions and keep them for later reference. Safety alert symbol and message words This manual and the appliance use a safety alert symbol to warn you about hazards. - The safety alert symbol means there is a potential hazard that can kill or injure you or others. - Safety messages with WARNING mean you may be killed or seriously injured if instructions are not followed. - Safety messages with CAUTION mean you may be injured or the product may be damaged if instructions are not followed. Each safety message explains: - what the hazard is, - how to reduce the chance of injury, and - what may happen if the instru", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "title": "Product Overview and Parts Identification", "sectionType": "other", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "excerpt": "Product Overview and Parts Identification This section helps you identify the washer’s main parts, the accessories that come with it, the items you must buy separately, and the basic product specifications. Product features and important note The illustrations in the manual may not exactly match your washer, and the components and accessories may change without prior notice for product improvement. Important warning: For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage, or bodily injury caused by separately purchased unauthorized components, parts, or non-LG products. Main parts of the wash", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "title": "Before Installation: Requirements and Planning", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 9-10", "excerpt": "Before Installation: Requirements and Planning Read these installation instructions before you install the washer or move it to a new location. The manual gives this installation sequence: 1. Choosing the proper location 2. Unpacking and removing shipping material 3. Connecting the inlet hoses 4. Connecting the drain hose 5. Leveling the washer 6. Final installation check What you need before starting The manual lists these tools: - Pliers - Flat-blade screwdriver - Level The washer must be moved or installed by two or more people. This is a safety requirement. Location requirements Choose a place that meets these conditions: - Leave enough space between the washer and the walls for installa", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "title": "Unpack and Remove Shipping Materials", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "excerpt": "Unpack and Remove Shipping Materials Before you operate the washer, remove all shipping materials so the unit can work properly and to help prevent damage. What to do first - Remove the carton and all shipping material. - Lift the washer off the foam base. - Inspect the washer for shipping damage as you unpack it. Important caution about the foam base - Make sure the plastic drum support comes off with the foam base and is not left stuck to the bottom of the washer. - If you must lay the washer down to remove the carton base, protect the side of the washer and lay it carefully on its side only. - Do not lay the washer on its front or back. Remove the shipping bolts The washer has 4 shipping ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-connect-the-water-inlet-hoses", "title": "Connect the Water Inlet Hoses", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 13", "excerpt": "Connect the Water Inlet Hoses Follow these steps to connect the hot and cold water supply hoses correctly and check that they are clean and leak-free. 1) Connect the hoses to the faucets - Connect the water inlet hoses to the hot and cold water faucets by hand first. - After hand-tightening, tighten each connection another 2/3 turn with pliers. - Connect the blue hose to the cold water faucet. - Connect the red hose to the hot water faucet. 2) Flush the hoses before final use - After the hoses are connected, turn on the water faucets. - Let water run through the hoses to flush out any foreign substances such as dirt, sand, or sawdust. - Drain the water into a bucket. - Check the water temper", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-connect-the-water-inlet-hoses", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-connect-the-water-inlet-hoses", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "title": "Connect and Secure the Drain Hose", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "excerpt": "Connect and Secure the Drain Hose Choose the drain setup that matches your home, then secure the hose exactly as shown. The washer uses a drain hose with an elbow bracket and a provided tie strap. Before you start - Make sure the drain hose is positioned correctly for your setup. - Keep the end of the drain hose within the allowed distance shown in the manual. - If the drain hose is extended too far beyond the elbow bracket, mold or microorganisms could spread to the inside of the washer. Drain into a standpipe 1. Insert the end of the drain hose into the standpipe. 2. Use the provided tie strap to secure the drain hose in place. Drain into a laundry tub 1. Clip the end of the hose into the ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-level-the-washer", "title": "Level the Washer", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 15", "excerpt": "Level the Washer Before you begin, make sure the floor where the washer will sit is clean, dry, and free of dust, dirt, water, and oil. This helps keep the washer feet from sliding. If the feet can move or slide, the washer may vibrate more and make more noise. What to do 1) Put the washer in its final location Move the washer to the exact place where it will be used. Be careful not to pinch, strain, or crush the water hoses and drain hose while positioning the washer. If you have a carpenter’s level, you can use it to check whether the washer is level. The slope under the washer should not exceed 1 inch, and all 4 leveling feet must rest firmly on the floor. 2) Adjust the leveling feet Turn", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-level-the-washer", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-level-the-washer", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "title": "Final Installation Check and Power Test", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "excerpt": "Final Installation Check and Power Test After the washer has been installed, use the final check below to confirm that the power connection, water supply, spinning, draining, and leveling are all working properly. Connect to power - Plug the washer into a 120 V, 60 Hz grounded 3-prong outlet. - Make sure the appliance and outlet are positioned so the plug is easy to reach. Run the test cycle 1. Load the washer with 6 thick bath towels (about 6 pounds). 2. Press the Power button. 3. Press Rinse+Spin. 4. Press Start/Pause to start the wash cycle. What to check during the test Make sure: - Water is supplied properly. - The washer does not rock or vibrate excessively. - The washer drains well du", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "title": "Before Use: Basic Operation Overview", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "excerpt": "Before Use: Basic Operation Overview Important safety note Before operating the washer, read the Safety Instructions to reduce the risk of fire, electric shock, or injury. Before the first wash Before washing clothes for the first time: - Select the Normal cycle. - Add half the usual amount of detergent. - Start the washer without clothes. This first run helps remove possible residue and water that may have been left in the drum during manufacturing. Basic wash sequence 1) Sort laundry and load the washer For better washing results and less chance of damage: - Sort laundry by fabric type, soil level, color, and load size as needed. - Open the door and load the items into the washer. If you a", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "title": "Sorting and Loading Laundry", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "excerpt": "Sorting and Loading Laundry Follow these steps before starting a wash cycle so clothes clean well and the washer stays balanced. 1) Check the care label on each item Many garments have a fabric care label. Use the label instructions to help choose the right cycle and options. The manual lists these label directions: - Hand wash - Machine wash, Normal cycle - Gentle/Delicate setting — slow agitation and/or reduced wash time - Perm Press/Wrinkle Resistant setting — includes a cool down or cold spray before a slower spin - Water temperature: Hot, Warm, or Cold/Cool - Do not wash - Do not wring - Bleach symbols: Do not bleach, Any bleach when needed, or Only non-chlorine bleach when needed 2) Pr", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "title": "Using Detergent, Bleach, and Other Laundry Products", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "excerpt": "Using Detergent, Bleach, and Other Laundry Products This washer uses an automatic dispenser drawer for many laundry products, but some products must go directly into the drum. For best results, use the correct compartment and do not overfill. Before you add anything - Always use HE (High-Efficiency) detergent with this washer. - Follow the detergent, bleach, and softener manufacturer’s recommendations. - Use less detergent for soft water, light soil, or smaller loads. - Be extra careful with 2X and 3X concentrated detergents. Even a small extra amount can cause problems. - Never use more than the maximum amount recommended by the manufacturer. - Do not place or store detergent, bleach, or li", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-control-panel-and-display-overview", "title": "Control Panel and Display Overview", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 23-24", "excerpt": "Control Panel and Display Overview This section explains the main controls on the washer and what the display lights mean. Control panel buttons and knob Power On/Off button - Press this button to turn the washer on or off. - If you press it during a cycle, the cycle is canceled and any load settings are lost. - The door will unlock after a brief pause. - Note: If any water is still in the drum after the washer shuts off, it will drain after a delay. - You can restart the washer at any time before draining begins. Once draining starts, all functions are suspended until the water has been completely drained and the washer shuts off. Cycle Selector knob - Turn this knob to choose the cycle you", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-control-panel-and-display-overview", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-control-panel-and-display-overview", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-wash-cycles-guide", "title": "Wash Cycles Guide", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 25-28", "excerpt": "Wash Cycles Guide The washer has different cycles designed for specific types of laundry. For best washing performance and fabric care, choose the cycle that matches the load contents. LG also recommends following the care labels on your garments. For help reading fabric care symbols, see the Sorting Laundry section. To choose a cycle: - Turn the knob or press the button to select the desired cycle. - When a cycle is selected, the light for that cycle turns on. A few general notes: - If a load weight is mentioned, the manual says to treat 1 lb (0.45 kg) as about 1 thick dry bath towel. - The temperature indicator lights up when Tap Cold, Cold, Warm, Hot, or Extra Hot is selected. - The spin ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-wash-cycles-guide", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-wash-cycles-guide", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "title": "Cycle Modifiers and Basic Options", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 29-32", "excerpt": "Cycle Modifiers and Basic Options Your washer lets you customize many cycles after you choose the cycle. Each cycle starts with default settings, but you can change some settings using the modifier buttons. Before you change settings - Repeatedly press the button for the setting you want until the correct indicator light turns on. - The LED next to the selected setting lights up. - The washer automatically adjusts the water level for the load size and fabric type for better results and efficiency. - This is a high-efficiency washer, so the water level may look lower than expected. That is normal, and washing and rinsing performance is not reduced. - Not every temperature, spin speed, soil le", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "title": "LG ThinQ App and Smart Features", "sectionType": "other", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "excerpt": "LG ThinQ App and Smart Features The LG ThinQ app lets you communicate with the washer from a smartphone. It is used for remote control, cycle downloads, monitoring, alerts, settings, and Smart Diagnosis. What the LG ThinQ app can do If your washer has the wireless LAN module, the app can provide these features: - Remote Start: control the washer remotely from the LG ThinQ app. - Downloaded cycles: download new and specialized cycles that are not included on the washer. - Tub Clean Coach: see how many cycles remain before it is time to run Tub Clean. - Energy Monitoring: track the washer’s power use and see how it changes with selected wash cycles and options. - Smart Diagnosis: get informati", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "title": "Cleaning the Washer Exterior and Door", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 37-38", "excerpt": "Cleaning the Washer Exterior and Door Keeping the outside of the washer and the door clean helps protect the finish and reduce moisture and odor. Safety first - Unplug the appliance before cleaning to avoid the risk of electric shock. - Do not spray water inside the washer. This may cause fire or electric shock. - Do not use volatile substances such as benzene, paint thinner, alcohol, or acetone, and do not use abrasive cleaners or detergents with strong chemical components. These can discolor or damage the appliance, or may cause a fire. - Do not touch the surface or the display with sharp objects. After each wash When a cycle is finished: - Wipe the door and the inside of the door seal to ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "title": "Clean the Detergent Drawer and Water Inlet Filters", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "excerpt": "Clean the Detergent Drawer and Water Inlet Filters This section covers two maintenance tasks that can help prevent filling problems, leaks, and buildup: - Cleaning residue from the detergent drawer opening - Cleaning the water inlet filters if the washer does not fill properly Cleaning the detergent drawer opening After cleaning the drawer itself, clean the drawer opening where the detergent drawer slides in. 1. Use a small, non-metal brush. 2. Clean the recess around the drawer opening. 3. Remove all residue from the upper and lower parts of the recess. 4. Replace the drawer. Use care to remove buildup from both the top and bottom areas of the opening so the drawer can sit properly. Cleanin", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "title": "Clean the Drain Pump Filter and Prepare for Storage or Freezing", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "excerpt": "Clean the drain pump filter The washer can fail to drain if the drain pump filter becomes clogged. LG recommends cleaning the drain filter periodically to help prevent clogging from foreign objects. Before you start - Turn off the washer and unplug the power cord. - Be careful: if there is water in the drum, opening the drain filter can cause water to overflow. - Use a bucket if the drum is not completely drained before you open the drain filter. - Do not use the washer without the drain filter, and do not use it with the drain filter assembled incorrectly. This can cause leaks or malfunction. Steps to clean the drain pump filter 1. Open the drain pump filter cover. 2. Drain any remaining wa", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "title": "If the Washer or Hose Freezes", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "excerpt": "If the Washer or Hose Freezes If the washer will not drain or spin because the water inlet hoses or drain hose are frozen, thaw the frozen parts first and then try draining and spinning again. If the water inlet hoses are frozen 1. Immerse the water inlet hoses in hot water to thaw them. 2. Reconnect the water inlet hoses to the water inlets of the washer and to the faucets. - See Connecting the Water Inlet Hoses for details. 3. Turn on the faucets. 4. Press the Power button to turn on the washer. 5. Press the Spin button to operate the spin only cycle for draining and spinning. 6. Press the Start/Pause button. If the drain hose is frozen 1. Pour hot water into the washer drum and close the ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "title": "Troubleshooting Overview and FAQs", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "excerpt": "Troubleshooting Overview Your washer has an automatic error-monitoring system that detects and helps diagnose problems early. If the washer does not work properly or does not work at all, check the items below before calling for service. For more detailed information or videos, LG directs you to the troubleshooting page at www.lg.com. Common Questions and Checks Loud banging noises while the washer is filling with water This is usually not a problem with the washer itself. It is often caused by plumbing in the home. When the washer’s water valve shuts off, it can make your home’s pipes move, creating a loud banging sound. This is called water hammer. It can be reduced by installing a water h", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "title": "Error Codes and Washer Fault Messages", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "excerpt": "Error Codes and Washer Fault Messages When an error code appears on the washer display, it tells you what type of problem the washer has detected. Use the code to identify the issue, then follow the matching solution below. UE — Unbalance Error The load is too small, the load is uneven, or the items are too different in weight. What to do: - Add additional items so the washer can better balance the load. - Try to wash items of similar weight together so the washer can distribute the load more evenly during spinning. - If items are tangled and the washer cannot rebalance them automatically, manually redistribute the load. dE, dE1, dEz, dE4 — Door Open Error The door is not secured. What to do", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "title": "Noise, Vibration, and Water Hammer Troubleshooting", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "excerpt": "Noise, Vibration, and Water Hammer Troubleshooting This section helps you tell the difference between normal washer sounds and sounds that may need attention. Normal sounds during operation The following sounds are listed as normal operation: - Clicking: The door lock may click when the door locks or unlocks. - Spraying or hissing: Water may spray or circulate during the cycle. - Humming or gurgling: The drain pump may pump water from the washer at times during a cycle. - Water sloshing: A liquid in the balance ring around the pulsator helps the basket spin smoothly. - Water being added after the washer has already begun to operate: The washer may add more water as it adapts to the load size", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "title": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "excerpt": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior This section helps you troubleshoot common washer problems such as leaks, detergent not dispensing correctly, filling issues, pauses during a cycle, and the washer stopping or not starting. Banging noise when the washer is filling with water If you hear a banging noise while the washer is filling, this is described as water hammer. - This happens when plumbing in the home moves or flexes as the washer water valves shut off. - Water hammer is not caused by a defect in the washer. - For best results, install water hammer arrestors between the fill hose and the washer. These are sold separately at hardware or home impr", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "title": "Laundry Results Problems: Wrinkling, Staining, Odor, and Wi‑Fi Issues", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 49-50", "excerpt": "Troubleshooting Laundry Results, Odors, and Wi‑Fi Use the suggestions below when clothes are wrinkled, stained, smell musty, or when the washer will not connect to Wi‑Fi. Wrinkling The washer may be overloaded. - The washer can be fully loaded, but the drum should not be tightly packed. - The door should close easily. Hot and cold water inlet hoses may be reversed. - A hot water rinse can set wrinkles in garments. - Check the inlet hose connectors. Staining Bleach or softener may have dispensed too soon. - The dispenser compartment may have been overfilled or closed too quickly, which can cause bleach or softener to dispense immediately. - Measure bleach carefully, and never use more than 1 ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "title": "Limited Warranty: Coverage and Terms", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "excerpt": "Limited Warranty: Coverage and Terms What LG covers If your LG washer fails because of a defect in materials or workmanship under normal and proper use, LG will, at its option, repair or replace the product during the warranty period. This limited warranty applies only to the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S. territories. Warranty periods - Washer: parts and labor — 1 year from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - Direct Drive Motor (stator or rotor): parts only — 10 years from the date of original retail purchase, or from the date o", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "title": "LIMITED WARRANTY continued, pages 53-59 (1 of 2)", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "excerpt": "Limited Warranty: dispute resolution and Canada warranty terms This section explains how disputes are handled and, for Canada, what the limited warranty covers and does not cover. If you want to start arbitration in the U.S. Before beginning an arbitration proceeding, you must first send LG written notice at least 30 days in advance. Mail the notice to: LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue Englewood Cliffs, NJ 07632 Your notice must include: - your name - your address - your telephone number - the product involved - a description of the claim - the relief you are seeking LG and you are expected to try in good faith to resolve the claim during this 3", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "title": "LIMITED WARRANTY continued, pages 53-59 (2 of 2)", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 57-59", "excerpt": "Limited Warranty: what happens if there is a dispute This section explains how warranty disputes are handled for LG Canada. In-home repairs and service area - For products that are still in warranty, in-home repairs are provided only if the product is within a 150 km radius of the nearest authorized service center, as determined by LG Canada. - If the product is outside that 150 km radius, you are responsible for bringing the product to the authorized service center at your own expense for in-warranty repair. - Any costs tied to excluded circumstances listed in the warranty’s “This Limited Warranty Does Not Cover” section must be paid by the consumer. How to get warranty service or more info", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } } ], "parts": [] }, { "id": "washer-not-draining", "title": "Washer not draining", "description": "Drain hose, drain pump filter, frozen hose, OE code, and standing-water checks for washers.", "queryTerms": [ "not draining", "drain", "draining", "OE", "drain pump", "standing water", "frozen hose" ], "url": "https://manualanswers.com/models/lg-wm4000hba/symptoms/washer-not-draining", "catalogUrl": "https://manualanswers.com/symptoms/washer-not-draining/catalog.json", "globalSymptomUrl": "https://manualanswers.com/symptoms/washer-not-draining", "totalMatches": 49, "supportMatches": 24, "sourceProof": { "troubleshootingGuides": 2, "reviewedAnswers": 20, "errorCodes": 1, "sourceSections": 25, "parts": 1, "sourceManuals": 1 }, "troubleshootingGuides": [ { "id": "lg-wm4000hba-drain-pump-filter-cleaning", "title": "LG WM4000HBA drain pump filter cleaning", "summary": "A maintenance guide for safely draining residual water and cleaning the LG front-load washer drain pump filter.", "difficulty": "Basic", "sourceCitation": "LG drain pump filter support page; LG WM4000HBA Owner's Manual, pages 48-49", "sourceUrl": "https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-drain-pump-filter--20150604773855", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-drain-pump-filter-cleaning", "catalogUrl": "https://manualanswers.com/troubleshooting/lg-wm4000hba-drain-pump-filter-cleaning/catalog.json" }, { "id": "lg-wm4000hba-washer-not-draining", "title": "LG WM4000HBA washer not draining", "summary": "A source-backed drain checklist for the LG WM4000HBA washer, centered on the drain hose, drain pump filter, and OE error path.", "difficulty": "Basic", "sourceCitation": "LG Washer OE Error Code support page; LG WM4000HBA Owner's Manual, pages 48-49 and 55-56", "sourceUrl": "https://www.lg.com/us/support/help-library/lg-washer-oe-error-code-front-load-washer--20150140270078", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining", "catalogUrl": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining/catalog.json" } ], "reviewedAnswers": [ { "id": "lg-wm4000hba-owners-manual-does-opting-out-of-arbitration-affect-warranty-coverage", "title": "Does opting out of arbitration affect warranty coverage?", "answer": "No. The warranty says opting out does not affect Limited Warranty coverage, and you will continue to enjoy the full benefits of the Limited Warranty.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-does-opting-out-of-arbitration-affect-warranty-coverage", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-does-opting-out-of-arbitration-affect-warranty-coverage/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-do-i-know-the-hoses-are-connected-correctly", "title": "How do I know the hoses are connected correctly?", "answer": "After connecting the hoses, let water drain into a bucket and check the water temperature. This helps confirm that the hot and cold hoses are attached to the correct faucets.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 13", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-know-the-hoses-are-connected-correctly", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-know-the-hoses-are-connected-correctly/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-do-i-know-the-washer-is-level", "title": "How do I know the washer is level?", "answer": "Gently push or rock the top edges of the washer. If it does not rock, the washer is level enough for this procedure.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 15", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-know-the-washer-is-level", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-know-the-washer-is-level/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-do-i-secure-the-drain-hose-in-a-laundry-tub-setup", "title": "How do I secure the drain hose in a laundry tub setup?", "answer": "Clip the end of the hose into the elbow bracket, hang the hose over the side of the laundry tub, and secure it with the provided tie strap.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-secure-the-drain-hose-in-a-laundry-tub-setup", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-secure-the-drain-hose-in-a-laundry-tub-setup/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-do-i-try-draining-and-spinning-after-thawing-a-frozen-hose", "title": "How do I try draining and spinning after thawing a frozen hose?", "answer": "After thawing, press Power, press Spin to run a spin-only cycle, and then press Start/Pause.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-try-draining-and-spinning-after-thawing-a-frozen-hose", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-try-draining-and-spinning-after-thawing-a-frozen-hose/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-does-fresh-care-work", "title": "How does Fresh Care work?", "answer": "Fresh Care lets the drum tumble periodically for up to 19 hours to help prevent wrinkles. Each press adds 1 hour of delay time, up to 19 hours, and you must press Start/Pause to begin the delay.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 29-32", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-does-fresh-care-work", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-does-fresh-care-work/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-far-should-the-drain-hose-extend-beyond-the-elbow-bracket", "title": "How far should the drain hose extend beyond the elbow bracket?", "answer": "It should not extend more than 4 inches (10 cm) beyond the end of the elbow bracket.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-far-should-the-drain-hose-extend-beyond-the-elbow-bracket", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-far-should-the-drain-hose-extend-beyond-the-elbow-bracket/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-accessories-are-included-with-the-washer", "title": "What accessories are included with the washer?", "answer": "The included accessories are Non-skid Pads, Hole Caps, Wrench, Tie Strap, and an Elbow Bracket for securing the drain hose.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-accessories-are-included-with-the-washer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-accessories-are-included-with-the-washer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-accessories-do-i-need-to-buy-separately", "title": "What accessories do I need to buy separately?", "answer": "The required accessory sold separately is a set of Hot and Cold Water Hoses. Optional accessories sold separately include a Pedestal, Pedestal Washer, Stacking Kit, and Extension Drain Hose.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-accessories-do-i-need-to-buy-separately", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-accessories-do-i-need-to-buy-separately/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-does-an-ie-error-message-mean-in-this-section", "title": "What does an IE error message mean in this section?", "answer": "An IE error message may blink when the water pressure is low or an inlet filter is clogged with dirt. Clean the inlet filter.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-an-ie-error-message-mean-in-this-section", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-an-ie-error-message-mean-in-this-section/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-does-an-oe-message-mean-in-this-section", "title": "What does an OE message mean in this section?", "answer": "An OE message blinking on the display means the drain pump filter is clogged with dirt. Clean the drain pump filter.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-an-oe-message-mean-in-this-section", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-an-oe-message-mean-in-this-section/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-does-it-mean-if-the-display-shows-for-the-time", "title": "What does it mean if the display shows --- for the time?", "answer": "It means the time will be shown after load sensing has detected the load size.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 23-24", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-it-mean-if-the-display-shows-for-the-time", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-it-mean-if-the-display-shows-for-the-time/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-does-oe-mean", "title": "What does OE mean?", "answer": "OE is a water outlet error. Check that the drain hose is not kinked, pinched, or clogged, and make sure the end of the drain hose is lower than 96 inches (2.4 m) above the bottom of the washer.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-oe-mean", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-oe-mean/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-does-the-safety-alert-symbol-mean", "title": "What does the safety alert symbol mean?", "answer": "It warns you about a potential hazard that can kill or injure you or others.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-the-safety-alert-symbol-mean", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-the-safety-alert-symbol-mean/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-does-the-tcl-message-mean", "title": "What does the tcL message mean?", "answer": "When the power is on and the tcL message blinks on the display, it means the washer drum needs cleaning. Use the Tub Clean cycle.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 37-38", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-the-tcl-message-mean", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-the-tcl-message-mean/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-does-ue-mean-on-the-washer-display", "title": "What does UE mean on the washer display?", "answer": "UE means an unbalance error. The load may be too small, uneven, or made of items with very different weights.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-ue-mean-on-the-washer-display", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-ue-mean-on-the-washer-display/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-i-hear-rattling-or-clanking", "title": "What should I do if I hear rattling or clanking?", "answer": "Stop the washer and check the drum and the drain filter for foreign objects such as keys, coins, or safety pins. If the noise continues after restarting, call for service.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-i-hear-rattling-or-clanking", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-i-hear-rattling-or-clanking/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-my-drain-is-built-into-the-wall", "title": "What should I do if my drain is built into the wall?", "answer": "Fasten the drain hose to one of the water hoses with the provided tie strap, with the ribbed side on the inside.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-my-drain-is-built-into-the-wall", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-my-drain-is-built-into-the-wall/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-drain-hose-is-frozen", "title": "What should I do if the drain hose is frozen?", "answer": "Pour hot water into the washer drum and close the door, wait 1 to 2 hours, then press Power, choose Spin for a spin-only cycle, and press Start/Pause to make sure the water drains.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-drain-hose-is-frozen", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-drain-hose-is-frozen/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-does-not-fill-properly-and-shows-an-error-message", "title": "What should I do if the washer does not fill properly and shows an error message?", "answer": "Check and clean the water inlet filters. The display message can mean the inlet valve filter screens are clogged by hard water scale, sediment, or other debris.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-does-not-fill-properly-and-shows-an-error-message", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-does-not-fill-properly-and-shows-an-error-message/catalog.json" } ], "errorCodes": [ { "id": "lg-wm4000hba-oe-error-code", "code": "OE", "title": "LG WM4000HBA OE error code", "meaning": "OE points to a washer drain problem: the washer is not draining normally or detects that water remains when it should be gone.", "sourceCitation": "LG Washer OE Error Code support page; LG WM4000HBA Owner's Manual, pages 48-49 and 55-56", "url": "https://manualanswers.com/error-codes/lg-wm4000hba-oe-error-code", "catalogUrl": "https://manualanswers.com/error-codes/lg-wm4000hba-oe-error-code/catalog.json" } ], "sourceSections": [ { "id": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "title": "Scan to see the online manual. continued, pages 1-2", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "excerpt": "Continued Manual Pages: What These Pages Cover These pages do not add operating instructions yet. They show the manual’s opening information and table of contents, which tells you where to find each major topic in the full owner’s manual. Manual identification - Product: Washing machine - Model family: WM4000HA - Manual number: MFL71964303 - Revision shown on these pages: Rev.06012326 - The manual says to read it thoroughly before operating the appliance and to keep it handy for reference. What is listed in the table of contents The manual is organized into these main sections: Important Safety Instructions - Read all instructions before use. - Includes warning statements and caution stateme", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "title": "Read This First: Safety Messages and Symbols", "sectionType": "safety", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "excerpt": "Read This First: Safety Messages and Symbols Before using the washer, read all instructions and keep them for later reference. Safety alert symbol and message words This manual and the appliance use a safety alert symbol to warn you about hazards. - The safety alert symbol means there is a potential hazard that can kill or injure you or others. - Safety messages with WARNING mean you may be killed or seriously injured if instructions are not followed. - Safety messages with CAUTION mean you may be injured or the product may be damaged if instructions are not followed. Each safety message explains: - what the hazard is, - how to reduce the chance of injury, and - what may happen if the instru", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "title": "Product Overview and Parts Identification", "sectionType": "other", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "excerpt": "Product Overview and Parts Identification This section helps you identify the washer’s main parts, the accessories that come with it, the items you must buy separately, and the basic product specifications. Product features and important note The illustrations in the manual may not exactly match your washer, and the components and accessories may change without prior notice for product improvement. Important warning: For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage, or bodily injury caused by separately purchased unauthorized components, parts, or non-LG products. Main parts of the wash", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "title": "Before Installation: Requirements and Planning", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 9-10", "excerpt": "Before Installation: Requirements and Planning Read these installation instructions before you install the washer or move it to a new location. The manual gives this installation sequence: 1. Choosing the proper location 2. Unpacking and removing shipping material 3. Connecting the inlet hoses 4. Connecting the drain hose 5. Leveling the washer 6. Final installation check What you need before starting The manual lists these tools: - Pliers - Flat-blade screwdriver - Level The washer must be moved or installed by two or more people. This is a safety requirement. Location requirements Choose a place that meets these conditions: - Leave enough space between the washer and the walls for installa", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "title": "Unpack and Remove Shipping Materials", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "excerpt": "Unpack and Remove Shipping Materials Before you operate the washer, remove all shipping materials so the unit can work properly and to help prevent damage. What to do first - Remove the carton and all shipping material. - Lift the washer off the foam base. - Inspect the washer for shipping damage as you unpack it. Important caution about the foam base - Make sure the plastic drum support comes off with the foam base and is not left stuck to the bottom of the washer. - If you must lay the washer down to remove the carton base, protect the side of the washer and lay it carefully on its side only. - Do not lay the washer on its front or back. Remove the shipping bolts The washer has 4 shipping ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-connect-the-water-inlet-hoses", "title": "Connect the Water Inlet Hoses", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 13", "excerpt": "Connect the Water Inlet Hoses Follow these steps to connect the hot and cold water supply hoses correctly and check that they are clean and leak-free. 1) Connect the hoses to the faucets - Connect the water inlet hoses to the hot and cold water faucets by hand first. - After hand-tightening, tighten each connection another 2/3 turn with pliers. - Connect the blue hose to the cold water faucet. - Connect the red hose to the hot water faucet. 2) Flush the hoses before final use - After the hoses are connected, turn on the water faucets. - Let water run through the hoses to flush out any foreign substances such as dirt, sand, or sawdust. - Drain the water into a bucket. - Check the water temper", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-connect-the-water-inlet-hoses", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-connect-the-water-inlet-hoses", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "title": "Connect and Secure the Drain Hose", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "excerpt": "Connect and Secure the Drain Hose Choose the drain setup that matches your home, then secure the hose exactly as shown. The washer uses a drain hose with an elbow bracket and a provided tie strap. Before you start - Make sure the drain hose is positioned correctly for your setup. - Keep the end of the drain hose within the allowed distance shown in the manual. - If the drain hose is extended too far beyond the elbow bracket, mold or microorganisms could spread to the inside of the washer. Drain into a standpipe 1. Insert the end of the drain hose into the standpipe. 2. Use the provided tie strap to secure the drain hose in place. Drain into a laundry tub 1. Clip the end of the hose into the ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-level-the-washer", "title": "Level the Washer", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 15", "excerpt": "Level the Washer Before you begin, make sure the floor where the washer will sit is clean, dry, and free of dust, dirt, water, and oil. This helps keep the washer feet from sliding. If the feet can move or slide, the washer may vibrate more and make more noise. What to do 1) Put the washer in its final location Move the washer to the exact place where it will be used. Be careful not to pinch, strain, or crush the water hoses and drain hose while positioning the washer. If you have a carpenter’s level, you can use it to check whether the washer is level. The slope under the washer should not exceed 1 inch, and all 4 leveling feet must rest firmly on the floor. 2) Adjust the leveling feet Turn", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-level-the-washer", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-level-the-washer", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "title": "Final Installation Check and Power Test", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "excerpt": "Final Installation Check and Power Test After the washer has been installed, use the final check below to confirm that the power connection, water supply, spinning, draining, and leveling are all working properly. Connect to power - Plug the washer into a 120 V, 60 Hz grounded 3-prong outlet. - Make sure the appliance and outlet are positioned so the plug is easy to reach. Run the test cycle 1. Load the washer with 6 thick bath towels (about 6 pounds). 2. Press the Power button. 3. Press Rinse+Spin. 4. Press Start/Pause to start the wash cycle. What to check during the test Make sure: - Water is supplied properly. - The washer does not rock or vibrate excessively. - The washer drains well du", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "title": "Before Use: Basic Operation Overview", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "excerpt": "Before Use: Basic Operation Overview Important safety note Before operating the washer, read the Safety Instructions to reduce the risk of fire, electric shock, or injury. Before the first wash Before washing clothes for the first time: - Select the Normal cycle. - Add half the usual amount of detergent. - Start the washer without clothes. This first run helps remove possible residue and water that may have been left in the drum during manufacturing. Basic wash sequence 1) Sort laundry and load the washer For better washing results and less chance of damage: - Sort laundry by fabric type, soil level, color, and load size as needed. - Open the door and load the items into the washer. If you a", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "title": "Using Detergent, Bleach, and Other Laundry Products", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "excerpt": "Using Detergent, Bleach, and Other Laundry Products This washer uses an automatic dispenser drawer for many laundry products, but some products must go directly into the drum. For best results, use the correct compartment and do not overfill. Before you add anything - Always use HE (High-Efficiency) detergent with this washer. - Follow the detergent, bleach, and softener manufacturer’s recommendations. - Use less detergent for soft water, light soil, or smaller loads. - Be extra careful with 2X and 3X concentrated detergents. Even a small extra amount can cause problems. - Never use more than the maximum amount recommended by the manufacturer. - Do not place or store detergent, bleach, or li", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-control-panel-and-display-overview", "title": "Control Panel and Display Overview", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 23-24", "excerpt": "Control Panel and Display Overview This section explains the main controls on the washer and what the display lights mean. Control panel buttons and knob Power On/Off button - Press this button to turn the washer on or off. - If you press it during a cycle, the cycle is canceled and any load settings are lost. - The door will unlock after a brief pause. - Note: If any water is still in the drum after the washer shuts off, it will drain after a delay. - You can restart the washer at any time before draining begins. Once draining starts, all functions are suspended until the water has been completely drained and the washer shuts off. Cycle Selector knob - Turn this knob to choose the cycle you", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-control-panel-and-display-overview", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-control-panel-and-display-overview", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "title": "Cycle Modifiers and Basic Options", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 29-32", "excerpt": "Cycle Modifiers and Basic Options Your washer lets you customize many cycles after you choose the cycle. Each cycle starts with default settings, but you can change some settings using the modifier buttons. Before you change settings - Repeatedly press the button for the setting you want until the correct indicator light turns on. - The LED next to the selected setting lights up. - The washer automatically adjusts the water level for the load size and fabric type for better results and efficiency. - This is a high-efficiency washer, so the water level may look lower than expected. That is normal, and washing and rinsing performance is not reduced. - Not every temperature, spin speed, soil le", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "title": "LG ThinQ App and Smart Features", "sectionType": "other", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "excerpt": "LG ThinQ App and Smart Features The LG ThinQ app lets you communicate with the washer from a smartphone. It is used for remote control, cycle downloads, monitoring, alerts, settings, and Smart Diagnosis. What the LG ThinQ app can do If your washer has the wireless LAN module, the app can provide these features: - Remote Start: control the washer remotely from the LG ThinQ app. - Downloaded cycles: download new and specialized cycles that are not included on the washer. - Tub Clean Coach: see how many cycles remain before it is time to run Tub Clean. - Energy Monitoring: track the washer’s power use and see how it changes with selected wash cycles and options. - Smart Diagnosis: get informati", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "title": "Clean the Detergent Drawer and Water Inlet Filters", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "excerpt": "Clean the Detergent Drawer and Water Inlet Filters This section covers two maintenance tasks that can help prevent filling problems, leaks, and buildup: - Cleaning residue from the detergent drawer opening - Cleaning the water inlet filters if the washer does not fill properly Cleaning the detergent drawer opening After cleaning the drawer itself, clean the drawer opening where the detergent drawer slides in. 1. Use a small, non-metal brush. 2. Clean the recess around the drawer opening. 3. Remove all residue from the upper and lower parts of the recess. 4. Replace the drawer. Use care to remove buildup from both the top and bottom areas of the opening so the drawer can sit properly. Cleanin", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "title": "Clean the Drain Pump Filter and Prepare for Storage or Freezing", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "excerpt": "Clean the drain pump filter The washer can fail to drain if the drain pump filter becomes clogged. LG recommends cleaning the drain filter periodically to help prevent clogging from foreign objects. Before you start - Turn off the washer and unplug the power cord. - Be careful: if there is water in the drum, opening the drain filter can cause water to overflow. - Use a bucket if the drum is not completely drained before you open the drain filter. - Do not use the washer without the drain filter, and do not use it with the drain filter assembled incorrectly. This can cause leaks or malfunction. Steps to clean the drain pump filter 1. Open the drain pump filter cover. 2. Drain any remaining wa", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "title": "If the Washer or Hose Freezes", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "excerpt": "If the Washer or Hose Freezes If the washer will not drain or spin because the water inlet hoses or drain hose are frozen, thaw the frozen parts first and then try draining and spinning again. If the water inlet hoses are frozen 1. Immerse the water inlet hoses in hot water to thaw them. 2. Reconnect the water inlet hoses to the water inlets of the washer and to the faucets. - See Connecting the Water Inlet Hoses for details. 3. Turn on the faucets. 4. Press the Power button to turn on the washer. 5. Press the Spin button to operate the spin only cycle for draining and spinning. 6. Press the Start/Pause button. If the drain hose is frozen 1. Pour hot water into the washer drum and close the ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "title": "Troubleshooting Overview and FAQs", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "excerpt": "Troubleshooting Overview Your washer has an automatic error-monitoring system that detects and helps diagnose problems early. If the washer does not work properly or does not work at all, check the items below before calling for service. For more detailed information or videos, LG directs you to the troubleshooting page at www.lg.com. Common Questions and Checks Loud banging noises while the washer is filling with water This is usually not a problem with the washer itself. It is often caused by plumbing in the home. When the washer’s water valve shuts off, it can make your home’s pipes move, creating a loud banging sound. This is called water hammer. It can be reduced by installing a water h", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "title": "Error Codes and Washer Fault Messages", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "excerpt": "Error Codes and Washer Fault Messages When an error code appears on the washer display, it tells you what type of problem the washer has detected. Use the code to identify the issue, then follow the matching solution below. UE — Unbalance Error The load is too small, the load is uneven, or the items are too different in weight. What to do: - Add additional items so the washer can better balance the load. - Try to wash items of similar weight together so the washer can distribute the load more evenly during spinning. - If items are tangled and the washer cannot rebalance them automatically, manually redistribute the load. dE, dE1, dEz, dE4 — Door Open Error The door is not secured. What to do", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "title": "Noise, Vibration, and Water Hammer Troubleshooting", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "excerpt": "Noise, Vibration, and Water Hammer Troubleshooting This section helps you tell the difference between normal washer sounds and sounds that may need attention. Normal sounds during operation The following sounds are listed as normal operation: - Clicking: The door lock may click when the door locks or unlocks. - Spraying or hissing: Water may spray or circulate during the cycle. - Humming or gurgling: The drain pump may pump water from the washer at times during a cycle. - Water sloshing: A liquid in the balance ring around the pulsator helps the basket spin smoothly. - Water being added after the washer has already begun to operate: The washer may add more water as it adapts to the load size", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "title": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "excerpt": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior This section helps you troubleshoot common washer problems such as leaks, detergent not dispensing correctly, filling issues, pauses during a cycle, and the washer stopping or not starting. Banging noise when the washer is filling with water If you hear a banging noise while the washer is filling, this is described as water hammer. - This happens when plumbing in the home moves or flexes as the washer water valves shut off. - Water hammer is not caused by a defect in the washer. - For best results, install water hammer arrestors between the fill hose and the washer. These are sold separately at hardware or home impr", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "title": "Laundry Results Problems: Wrinkling, Staining, Odor, and Wi‑Fi Issues", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 49-50", "excerpt": "Troubleshooting Laundry Results, Odors, and Wi‑Fi Use the suggestions below when clothes are wrinkled, stained, smell musty, or when the washer will not connect to Wi‑Fi. Wrinkling The washer may be overloaded. - The washer can be fully loaded, but the drum should not be tightly packed. - The door should close easily. Hot and cold water inlet hoses may be reversed. - A hot water rinse can set wrinkles in garments. - Check the inlet hose connectors. Staining Bleach or softener may have dispensed too soon. - The dispenser compartment may have been overfilled or closed too quickly, which can cause bleach or softener to dispense immediately. - Measure bleach carefully, and never use more than 1 ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "title": "Limited Warranty: Coverage and Terms", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "excerpt": "Limited Warranty: Coverage and Terms What LG covers If your LG washer fails because of a defect in materials or workmanship under normal and proper use, LG will, at its option, repair or replace the product during the warranty period. This limited warranty applies only to the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S. territories. Warranty periods - Washer: parts and labor — 1 year from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - Direct Drive Motor (stator or rotor): parts only — 10 years from the date of original retail purchase, or from the date o", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "title": "LIMITED WARRANTY continued, pages 53-59 (1 of 2)", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "excerpt": "Limited Warranty: dispute resolution and Canada warranty terms This section explains how disputes are handled and, for Canada, what the limited warranty covers and does not cover. If you want to start arbitration in the U.S. Before beginning an arbitration proceeding, you must first send LG written notice at least 30 days in advance. Mail the notice to: LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue Englewood Cliffs, NJ 07632 Your notice must include: - your name - your address - your telephone number - the product involved - a description of the claim - the relief you are seeking LG and you are expected to try in good faith to resolve the claim during this 3", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "title": "LIMITED WARRANTY continued, pages 53-59 (2 of 2)", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 57-59", "excerpt": "Limited Warranty: what happens if there is a dispute This section explains how warranty disputes are handled for LG Canada. In-home repairs and service area - For products that are still in warranty, in-home repairs are provided only if the product is within a 150 km radius of the nearest authorized service center, as determined by LG Canada. - If the product is outside that 150 km radius, you are responsible for bringing the product to the authorized service center at your own expense for in-warranty repair. - Any costs tied to excluded circumstances listed in the warranty’s “This Limited Warranty Does Not Cover” section must be paid by the consumer. How to get warranty service or more info", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } } ], "parts": [ { "id": "lg-wm4000hba-drain-pump-filter", "title": "Drain pump filter", "partType": "Filter", "partNumber": "model-specific", "partStatus": "placeholder", "sourceUrl": "https://www.lg.com/us/support/parts-accessories", "url": "https://manualanswers.com/parts/lg-wm4000hba-drain-pump-filter", "catalogUrl": "https://manualanswers.com/parts/lg-wm4000hba-drain-pump-filter/catalog.json", "fitChecklistUrl": "https://manualanswers.com/parts/lg-wm4000hba-drain-pump-filter#fit-checklist" } ] }, { "id": "washer-not-filling", "title": "Washer not filling", "description": "Water supply, inlet filters, IE codes, water valves, and fill troubleshooting for washers.", "queryTerms": [ "not filling", "fill", "water inlet", "inlet filter", "IE", "water supply" ], "url": "https://manualanswers.com/models/lg-wm4000hba/symptoms/washer-not-filling", "catalogUrl": "https://manualanswers.com/symptoms/washer-not-filling/catalog.json", "globalSymptomUrl": "https://manualanswers.com/symptoms/washer-not-filling", "totalMatches": 46, "supportMatches": 20, "sourceProof": { "troubleshootingGuides": 0, "reviewedAnswers": 20, "errorCodes": 0, "sourceSections": 26, "parts": 0, "sourceManuals": 1 }, "troubleshootingGuides": [], "reviewedAnswers": [ { "id": "lg-wm4000hba-owners-manual-can-i-run-the-washer-without-the-inlet-filters-installed", "title": "Can I run the washer without the inlet filters installed?", "answer": "No. The manual says not to use the washer without the inlet filters. Doing so can cause leaks, malfunction, continuous valve opening, flooding, and property damage.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-run-the-washer-without-the-inlet-filters-installed", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-run-the-washer-without-the-inlet-filters-installed/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-use-regular-detergent-in-this-washer", "title": "Can I use regular detergent in this washer?", "answer": "No. The washer is designed for HE (High-Efficiency) detergents only. Using non-HE detergent may cause oversudsing, poor performance, error codes, cycle failure, and washer damage.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-regular-detergent-in-this-washer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-regular-detergent-in-this-washer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-do-i-need-to-remove-all-4-shipping-bolt-assemblies", "title": "Do I need to remove all 4 shipping bolt assemblies?", "answer": "Yes. All 4 bolt assemblies must be completely removed to avoid product damage.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-do-i-need-to-remove-all-4-shipping-bolt-assemblies", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-do-i-need-to-remove-all-4-shipping-bolt-assemblies/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-do-i-secure-the-drain-hose-in-a-laundry-tub-setup", "title": "How do I secure the drain hose in a laundry tub setup?", "answer": "Clip the end of the hose into the elbow bracket, hang the hose over the side of the laundry tub, and secure it with the provided tie strap.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-secure-the-drain-hose-in-a-laundry-tub-setup", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-secure-the-drain-hose-in-a-laundry-tub-setup/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-do-i-start-arbitration-under-the-u-s-limited-warranty", "title": "How do I start arbitration under the U.S. limited warranty?", "answer": "First send LG written notice at least 30 days before starting arbitration, with your name, address, phone number, product identification, claim description, and the relief you want. If the dispute is not resolved in 30 days, either party may file for arbitration.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-start-arbitration-under-the-u-s-limited-warranty", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-start-arbitration-under-the-u-s-limited-warranty/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-accessories-are-included-with-the-washer", "title": "What accessories are included with the washer?", "answer": "The included accessories are Non-skid Pads, Hole Caps, Wrench, Tie Strap, and an Elbow Bracket for securing the drain hose.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-accessories-are-included-with-the-washer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-accessories-are-included-with-the-washer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-accessories-do-i-need-to-buy-separately", "title": "What accessories do I need to buy separately?", "answer": "The required accessory sold separately is a set of Hot and Cold Water Hoses. Optional accessories sold separately include a Pedestal, Pedestal Washer, Stacking Kit, and Extension Drain Hose.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-accessories-do-i-need-to-buy-separately", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-accessories-do-i-need-to-buy-separately/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-does-an-ie-error-message-mean-in-this-section", "title": "What does an IE error message mean in this section?", "answer": "An IE error message may blink when the water pressure is low or an inlet filter is clogged with dirt. Clean the inlet filter.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-an-ie-error-message-mean-in-this-section", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-an-ie-error-message-mean-in-this-section/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-happens-if-i-press-the-power-button-during-a-cycle", "title": "What happens if I press the Power button during a cycle?", "answer": "The cycle is canceled, any load settings are lost, and the door unlocks after a brief pause.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 23-24", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-happens-if-i-press-the-power-button-during-a-cycle", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-happens-if-i-press-the-power-button-during-a-cycle/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-my-drain-is-built-into-the-wall", "title": "What should I do if my drain is built into the wall?", "answer": "Fasten the drain hose to one of the water hoses with the provided tie strap, with the ribbed side on the inside.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-my-drain-is-built-into-the-wall", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-my-drain-is-built-into-the-wall/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-does-not-fill-properly-and-shows-an-error-message", "title": "What should I do if the washer does not fill properly and shows an error message?", "answer": "Check and clean the water inlet filters. The display message can mean the inlet valve filter screens are clogged by hard water scale, sediment, or other debris.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-does-not-fill-properly-and-shows-an-error-message", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-does-not-fill-properly-and-shows-an-error-message/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-water-inlet-hoses-are-frozen", "title": "What should I do if the water inlet hoses are frozen?", "answer": "Immerse the water inlet hoses in hot water to thaw them, reconnect them to the washer and faucets, turn on the faucets, then press Power, choose Spin for a spin-only cycle, and press Start/Pause.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-water-inlet-hoses-are-frozen", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-water-inlet-hoses-are-frozen/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-look-for-during-the-test-cycle", "title": "What should I look for during the test cycle?", "answer": "Check that water is supplied, the washer does not rock or vibrate excessively, and it drains well during the spin cycle.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-look-for-during-the-test-cycle", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-look-for-during-the-test-cycle/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-tools-do-i-need-before-installing-the-washer", "title": "What tools do I need before installing the washer?", "answer": "The manual lists pliers, a flat-blade screwdriver, and a level.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 9-10", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-tools-do-i-need-before-installing-the-washer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-tools-do-i-need-before-installing-the-washer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-tools-or-supplies-do-i-need-to-clean-the-inlet-filters", "title": "What tools or supplies do I need to clean the inlet filters?", "answer": "You need access to the washer power and water shutoffs, pliers to remove the filters, and either white vinegar or a lime scale remover for soaking the filters.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-tools-or-supplies-do-i-need-to-clean-the-inlet-filters", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-tools-or-supplies-do-i-need-to-clean-the-inlet-filters/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-who-is-covered-by-this-limited-warranty", "title": "Who is covered by this limited warranty?", "answer": "The warranty is valid only for the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S. territories.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-who-is-covered-by-this-limited-warranty", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-who-is-covered-by-this-limited-warranty/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-why-are-my-clothes-wrinkled-after-washing", "title": "Why are my clothes wrinkled after washing?", "answer": "The drum may be overloaded, or the hot and cold water inlet hoses may be reversed.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 49-50", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-are-my-clothes-wrinkled-after-washing", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-are-my-clothes-wrinkled-after-washing/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-why-does-my-washer-make-loud-banging-noises-while-it-is-filling-with-water", "title": "Why does my washer make loud banging noises while it is filling with water?", "answer": "It is usually caused by plumbing in your home, not by a washer defect. When the water valve shuts off, your pipes can move and make a banging noise called water hammer. A water hammer arrestor can reduce it.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-does-my-washer-make-loud-banging-noises-while-it-is-filling-with-water", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-does-my-washer-make-loud-banging-noises-while-it-is-filling-with-water/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-why-does-the-washer-make-a-banging-noise-when-filling-with-water", "title": "Why does the washer make a banging noise when filling with water?", "answer": "This is described as water hammer. It is caused by household plumbing moving or flexing when the washer valves shut off, and it is not a washer defect. The manual suggests water hammer arrestors, or lowering very high household water pressure.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-does-the-washer-make-a-banging-noise-when-filling-with-water", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-does-the-washer-make-a-banging-noise-when-filling-with-water/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-why-is-detergent-not-dispensing-completely", "title": "Why is detergent not dispensing completely?", "answer": "Common causes are putting detergent in the wrong compartment, not closing the dispenser drawer fully, using too much detergent, low water supply, or normal residue buildup in the dispenser.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-is-detergent-not-dispensing-completely", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-is-detergent-not-dispensing-completely/catalog.json" } ], "errorCodes": [], "sourceSections": [ { "id": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "title": "Scan to see the online manual. continued, pages 1-2", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "excerpt": "Continued Manual Pages: What These Pages Cover These pages do not add operating instructions yet. They show the manual’s opening information and table of contents, which tells you where to find each major topic in the full owner’s manual. Manual identification - Product: Washing machine - Model family: WM4000HA - Manual number: MFL71964303 - Revision shown on these pages: Rev.06012326 - The manual says to read it thoroughly before operating the appliance and to keep it handy for reference. What is listed in the table of contents The manual is organized into these main sections: Important Safety Instructions - Read all instructions before use. - Includes warning statements and caution stateme", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "title": "Read This First: Safety Messages and Symbols", "sectionType": "safety", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "excerpt": "Read This First: Safety Messages and Symbols Before using the washer, read all instructions and keep them for later reference. Safety alert symbol and message words This manual and the appliance use a safety alert symbol to warn you about hazards. - The safety alert symbol means there is a potential hazard that can kill or injure you or others. - Safety messages with WARNING mean you may be killed or seriously injured if instructions are not followed. - Safety messages with CAUTION mean you may be injured or the product may be damaged if instructions are not followed. Each safety message explains: - what the hazard is, - how to reduce the chance of injury, and - what may happen if the instru", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "title": "Product Overview and Parts Identification", "sectionType": "other", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "excerpt": "Product Overview and Parts Identification This section helps you identify the washer’s main parts, the accessories that come with it, the items you must buy separately, and the basic product specifications. Product features and important note The illustrations in the manual may not exactly match your washer, and the components and accessories may change without prior notice for product improvement. Important warning: For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage, or bodily injury caused by separately purchased unauthorized components, parts, or non-LG products. Main parts of the wash", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "title": "Before Installation: Requirements and Planning", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 9-10", "excerpt": "Before Installation: Requirements and Planning Read these installation instructions before you install the washer or move it to a new location. The manual gives this installation sequence: 1. Choosing the proper location 2. Unpacking and removing shipping material 3. Connecting the inlet hoses 4. Connecting the drain hose 5. Leveling the washer 6. Final installation check What you need before starting The manual lists these tools: - Pliers - Flat-blade screwdriver - Level The washer must be moved or installed by two or more people. This is a safety requirement. Location requirements Choose a place that meets these conditions: - Leave enough space between the washer and the walls for installa", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "title": "Unpack and Remove Shipping Materials", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "excerpt": "Unpack and Remove Shipping Materials Before you operate the washer, remove all shipping materials so the unit can work properly and to help prevent damage. What to do first - Remove the carton and all shipping material. - Lift the washer off the foam base. - Inspect the washer for shipping damage as you unpack it. Important caution about the foam base - Make sure the plastic drum support comes off with the foam base and is not left stuck to the bottom of the washer. - If you must lay the washer down to remove the carton base, protect the side of the washer and lay it carefully on its side only. - Do not lay the washer on its front or back. Remove the shipping bolts The washer has 4 shipping ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-unpack-and-remove-shipping-materials", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-connect-the-water-inlet-hoses", "title": "Connect the Water Inlet Hoses", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 13", "excerpt": "Connect the Water Inlet Hoses Follow these steps to connect the hot and cold water supply hoses correctly and check that they are clean and leak-free. 1) Connect the hoses to the faucets - Connect the water inlet hoses to the hot and cold water faucets by hand first. - After hand-tightening, tighten each connection another 2/3 turn with pliers. - Connect the blue hose to the cold water faucet. - Connect the red hose to the hot water faucet. 2) Flush the hoses before final use - After the hoses are connected, turn on the water faucets. - Let water run through the hoses to flush out any foreign substances such as dirt, sand, or sawdust. - Drain the water into a bucket. - Check the water temper", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-connect-the-water-inlet-hoses", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-connect-the-water-inlet-hoses", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "title": "Connect and Secure the Drain Hose", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "excerpt": "Connect and Secure the Drain Hose Choose the drain setup that matches your home, then secure the hose exactly as shown. The washer uses a drain hose with an elbow bracket and a provided tie strap. Before you start - Make sure the drain hose is positioned correctly for your setup. - Keep the end of the drain hose within the allowed distance shown in the manual. - If the drain hose is extended too far beyond the elbow bracket, mold or microorganisms could spread to the inside of the washer. Drain into a standpipe 1. Insert the end of the drain hose into the standpipe. 2. Use the provided tie strap to secure the drain hose in place. Drain into a laundry tub 1. Clip the end of the hose into the ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "title": "Final Installation Check and Power Test", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "excerpt": "Final Installation Check and Power Test After the washer has been installed, use the final check below to confirm that the power connection, water supply, spinning, draining, and leveling are all working properly. Connect to power - Plug the washer into a 120 V, 60 Hz grounded 3-prong outlet. - Make sure the appliance and outlet are positioned so the plug is easy to reach. Run the test cycle 1. Load the washer with 6 thick bath towels (about 6 pounds). 2. Press the Power button. 3. Press Rinse+Spin. 4. Press Start/Pause to start the wash cycle. What to check during the test Make sure: - Water is supplied properly. - The washer does not rock or vibrate excessively. - The washer drains well du", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "title": "Before Use: Basic Operation Overview", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "excerpt": "Before Use: Basic Operation Overview Important safety note Before operating the washer, read the Safety Instructions to reduce the risk of fire, electric shock, or injury. Before the first wash Before washing clothes for the first time: - Select the Normal cycle. - Add half the usual amount of detergent. - Start the washer without clothes. This first run helps remove possible residue and water that may have been left in the drum during manufacturing. Basic wash sequence 1) Sort laundry and load the washer For better washing results and less chance of damage: - Sort laundry by fabric type, soil level, color, and load size as needed. - Open the door and load the items into the washer. If you a", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "title": "Sorting and Loading Laundry", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "excerpt": "Sorting and Loading Laundry Follow these steps before starting a wash cycle so clothes clean well and the washer stays balanced. 1) Check the care label on each item Many garments have a fabric care label. Use the label instructions to help choose the right cycle and options. The manual lists these label directions: - Hand wash - Machine wash, Normal cycle - Gentle/Delicate setting — slow agitation and/or reduced wash time - Perm Press/Wrinkle Resistant setting — includes a cool down or cold spray before a slower spin - Water temperature: Hot, Warm, or Cold/Cool - Do not wash - Do not wring - Bleach symbols: Do not bleach, Any bleach when needed, or Only non-chlorine bleach when needed 2) Pr", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "title": "Using Detergent, Bleach, and Other Laundry Products", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "excerpt": "Using Detergent, Bleach, and Other Laundry Products This washer uses an automatic dispenser drawer for many laundry products, but some products must go directly into the drum. For best results, use the correct compartment and do not overfill. Before you add anything - Always use HE (High-Efficiency) detergent with this washer. - Follow the detergent, bleach, and softener manufacturer’s recommendations. - Use less detergent for soft water, light soil, or smaller loads. - Be extra careful with 2X and 3X concentrated detergents. Even a small extra amount can cause problems. - Never use more than the maximum amount recommended by the manufacturer. - Do not place or store detergent, bleach, or li", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-control-panel-and-display-overview", "title": "Control Panel and Display Overview", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 23-24", "excerpt": "Control Panel and Display Overview This section explains the main controls on the washer and what the display lights mean. Control panel buttons and knob Power On/Off button - Press this button to turn the washer on or off. - If you press it during a cycle, the cycle is canceled and any load settings are lost. - The door will unlock after a brief pause. - Note: If any water is still in the drum after the washer shuts off, it will drain after a delay. - You can restart the washer at any time before draining begins. Once draining starts, all functions are suspended until the water has been completely drained and the washer shuts off. Cycle Selector knob - Turn this knob to choose the cycle you", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-control-panel-and-display-overview", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-control-panel-and-display-overview", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-wash-cycles-guide", "title": "Wash Cycles Guide", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 25-28", "excerpt": "Wash Cycles Guide The washer has different cycles designed for specific types of laundry. For best washing performance and fabric care, choose the cycle that matches the load contents. LG also recommends following the care labels on your garments. For help reading fabric care symbols, see the Sorting Laundry section. To choose a cycle: - Turn the knob or press the button to select the desired cycle. - When a cycle is selected, the light for that cycle turns on. A few general notes: - If a load weight is mentioned, the manual says to treat 1 lb (0.45 kg) as about 1 thick dry bath towel. - The temperature indicator lights up when Tap Cold, Cold, Warm, Hot, or Extra Hot is selected. - The spin ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-wash-cycles-guide", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-wash-cycles-guide", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "title": "Cycle Modifiers and Basic Options", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 29-32", "excerpt": "Cycle Modifiers and Basic Options Your washer lets you customize many cycles after you choose the cycle. Each cycle starts with default settings, but you can change some settings using the modifier buttons. Before you change settings - Repeatedly press the button for the setting you want until the correct indicator light turns on. - The LED next to the selected setting lights up. - The washer automatically adjusts the water level for the load size and fabric type for better results and efficiency. - This is a high-efficiency washer, so the water level may look lower than expected. That is normal, and washing and rinsing performance is not reduced. - Not every temperature, spin speed, soil le", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "title": "LG ThinQ App and Smart Features", "sectionType": "other", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "excerpt": "LG ThinQ App and Smart Features The LG ThinQ app lets you communicate with the washer from a smartphone. It is used for remote control, cycle downloads, monitoring, alerts, settings, and Smart Diagnosis. What the LG ThinQ app can do If your washer has the wireless LAN module, the app can provide these features: - Remote Start: control the washer remotely from the LG ThinQ app. - Downloaded cycles: download new and specialized cycles that are not included on the washer. - Tub Clean Coach: see how many cycles remain before it is time to run Tub Clean. - Energy Monitoring: track the washer’s power use and see how it changes with selected wash cycles and options. - Smart Diagnosis: get informati", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "title": "Cleaning the Washer Exterior and Door", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 37-38", "excerpt": "Cleaning the Washer Exterior and Door Keeping the outside of the washer and the door clean helps protect the finish and reduce moisture and odor. Safety first - Unplug the appliance before cleaning to avoid the risk of electric shock. - Do not spray water inside the washer. This may cause fire or electric shock. - Do not use volatile substances such as benzene, paint thinner, alcohol, or acetone, and do not use abrasive cleaners or detergents with strong chemical components. These can discolor or damage the appliance, or may cause a fire. - Do not touch the surface or the display with sharp objects. After each wash When a cycle is finished: - Wipe the door and the inside of the door seal to ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "title": "Clean the Detergent Drawer and Water Inlet Filters", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "excerpt": "Clean the Detergent Drawer and Water Inlet Filters This section covers two maintenance tasks that can help prevent filling problems, leaks, and buildup: - Cleaning residue from the detergent drawer opening - Cleaning the water inlet filters if the washer does not fill properly Cleaning the detergent drawer opening After cleaning the drawer itself, clean the drawer opening where the detergent drawer slides in. 1. Use a small, non-metal brush. 2. Clean the recess around the drawer opening. 3. Remove all residue from the upper and lower parts of the recess. 4. Replace the drawer. Use care to remove buildup from both the top and bottom areas of the opening so the drawer can sit properly. Cleanin", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "title": "Clean the Drain Pump Filter and Prepare for Storage or Freezing", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "excerpt": "Clean the drain pump filter The washer can fail to drain if the drain pump filter becomes clogged. LG recommends cleaning the drain filter periodically to help prevent clogging from foreign objects. Before you start - Turn off the washer and unplug the power cord. - Be careful: if there is water in the drum, opening the drain filter can cause water to overflow. - Use a bucket if the drum is not completely drained before you open the drain filter. - Do not use the washer without the drain filter, and do not use it with the drain filter assembled incorrectly. This can cause leaks or malfunction. Steps to clean the drain pump filter 1. Open the drain pump filter cover. 2. Drain any remaining wa", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "title": "If the Washer or Hose Freezes", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "excerpt": "If the Washer or Hose Freezes If the washer will not drain or spin because the water inlet hoses or drain hose are frozen, thaw the frozen parts first and then try draining and spinning again. If the water inlet hoses are frozen 1. Immerse the water inlet hoses in hot water to thaw them. 2. Reconnect the water inlet hoses to the water inlets of the washer and to the faucets. - See Connecting the Water Inlet Hoses for details. 3. Turn on the faucets. 4. Press the Power button to turn on the washer. 5. Press the Spin button to operate the spin only cycle for draining and spinning. 6. Press the Start/Pause button. If the drain hose is frozen 1. Pour hot water into the washer drum and close the ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "title": "Troubleshooting Overview and FAQs", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "excerpt": "Troubleshooting Overview Your washer has an automatic error-monitoring system that detects and helps diagnose problems early. If the washer does not work properly or does not work at all, check the items below before calling for service. For more detailed information or videos, LG directs you to the troubleshooting page at www.lg.com. Common Questions and Checks Loud banging noises while the washer is filling with water This is usually not a problem with the washer itself. It is often caused by plumbing in the home. When the washer’s water valve shuts off, it can make your home’s pipes move, creating a loud banging sound. This is called water hammer. It can be reduced by installing a water h", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "title": "Noise, Vibration, and Water Hammer Troubleshooting", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "excerpt": "Noise, Vibration, and Water Hammer Troubleshooting This section helps you tell the difference between normal washer sounds and sounds that may need attention. Normal sounds during operation The following sounds are listed as normal operation: - Clicking: The door lock may click when the door locks or unlocks. - Spraying or hissing: Water may spray or circulate during the cycle. - Humming or gurgling: The drain pump may pump water from the washer at times during a cycle. - Water sloshing: A liquid in the balance ring around the pulsator helps the basket spin smoothly. - Water being added after the washer has already begun to operate: The washer may add more water as it adapts to the load size", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "title": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "excerpt": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior This section helps you troubleshoot common washer problems such as leaks, detergent not dispensing correctly, filling issues, pauses during a cycle, and the washer stopping or not starting. Banging noise when the washer is filling with water If you hear a banging noise while the washer is filling, this is described as water hammer. - This happens when plumbing in the home moves or flexes as the washer water valves shut off. - Water hammer is not caused by a defect in the washer. - For best results, install water hammer arrestors between the fill hose and the washer. These are sold separately at hardware or home impr", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "title": "Laundry Results Problems: Wrinkling, Staining, Odor, and Wi‑Fi Issues", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 49-50", "excerpt": "Troubleshooting Laundry Results, Odors, and Wi‑Fi Use the suggestions below when clothes are wrinkled, stained, smell musty, or when the washer will not connect to Wi‑Fi. Wrinkling The washer may be overloaded. - The washer can be fully loaded, but the drum should not be tightly packed. - The door should close easily. Hot and cold water inlet hoses may be reversed. - A hot water rinse can set wrinkles in garments. - Check the inlet hose connectors. Staining Bleach or softener may have dispensed too soon. - The dispenser compartment may have been overfilled or closed too quickly, which can cause bleach or softener to dispense immediately. - Measure bleach carefully, and never use more than 1 ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "title": "Limited Warranty: Coverage and Terms", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "excerpt": "Limited Warranty: Coverage and Terms What LG covers If your LG washer fails because of a defect in materials or workmanship under normal and proper use, LG will, at its option, repair or replace the product during the warranty period. This limited warranty applies only to the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S. territories. Warranty periods - Washer: parts and labor — 1 year from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - Direct Drive Motor (stator or rotor): parts only — 10 years from the date of original retail purchase, or from the date o", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "title": "LIMITED WARRANTY continued, pages 53-59 (1 of 2)", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "excerpt": "Limited Warranty: dispute resolution and Canada warranty terms This section explains how disputes are handled and, for Canada, what the limited warranty covers and does not cover. If you want to start arbitration in the U.S. Before beginning an arbitration proceeding, you must first send LG written notice at least 30 days in advance. Mail the notice to: LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue Englewood Cliffs, NJ 07632 Your notice must include: - your name - your address - your telephone number - the product involved - a description of the claim - the relief you are seeking LG and you are expected to try in good faith to resolve the claim during this 3", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "title": "LIMITED WARRANTY continued, pages 53-59 (2 of 2)", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 57-59", "excerpt": "Limited Warranty: what happens if there is a dispute This section explains how warranty disputes are handled for LG Canada. In-home repairs and service area - For products that are still in warranty, in-home repairs are provided only if the product is within a 150 km radius of the nearest authorized service center, as determined by LG Canada. - If the product is outside that 150 km radius, you are responsible for bringing the product to the authorized service center at your own expense for in-warranty repair. - Any costs tied to excluded circumstances listed in the warranty’s “This Limited Warranty Does Not Cover” section must be paid by the consumer. How to get warranty service or more info", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } } ], "parts": [] }, { "id": "washer-leaking", "title": "Washer leaking", "description": "Hose connections, drain placement, oversudsing, dispenser, and household drain backup checks.", "queryTerms": [ "leak", "leaking", "hose", "drain hose", "oversudsing", "suds", "dispenser" ], "url": "https://manualanswers.com/models/lg-wm4000hba/symptoms/washer-leaking", "catalogUrl": "https://manualanswers.com/symptoms/washer-leaking/catalog.json", "globalSymptomUrl": "https://manualanswers.com/symptoms/washer-leaking", "totalMatches": 45, "supportMatches": 21, "sourceProof": { "troubleshootingGuides": 2, "reviewedAnswers": 19, "errorCodes": 0, "sourceSections": 24, "parts": 0, "sourceManuals": 1 }, "troubleshootingGuides": [ { "id": "lg-wm4000hba-drain-pump-filter-cleaning", "title": "LG WM4000HBA drain pump filter cleaning", "summary": "A maintenance guide for safely draining residual water and cleaning the LG front-load washer drain pump filter.", "difficulty": "Basic", "sourceCitation": "LG drain pump filter support page; LG WM4000HBA Owner's Manual, pages 48-49", "sourceUrl": "https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-drain-pump-filter--20150604773855", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-drain-pump-filter-cleaning", "catalogUrl": "https://manualanswers.com/troubleshooting/lg-wm4000hba-drain-pump-filter-cleaning/catalog.json" }, { "id": "lg-wm4000hba-washer-not-draining", "title": "LG WM4000HBA washer not draining", "summary": "A source-backed drain checklist for the LG WM4000HBA washer, centered on the drain hose, drain pump filter, and OE error path.", "difficulty": "Basic", "sourceCitation": "LG Washer OE Error Code support page; LG WM4000HBA Owner's Manual, pages 48-49 and 55-56", "sourceUrl": "https://www.lg.com/us/support/help-library/lg-washer-oe-error-code-front-load-washer--20150140270078", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining", "catalogUrl": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining/catalog.json" } ], "reviewedAnswers": [ { "id": "lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer", "title": "Can I put detergent packs in the dispenser drawer?", "answer": "No. Place liquid or powdered detergent packs, gel detergents, and tablet detergents directly in the drum before loading laundry.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-run-the-washer-without-the-inlet-filters-installed", "title": "Can I run the washer without the inlet filters installed?", "answer": "No. The manual says not to use the washer without the inlet filters. Doing so can cause leaks, malfunction, continuous valve opening, flooding, and property damage.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-run-the-washer-without-the-inlet-filters-installed", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-run-the-washer-without-the-inlet-filters-installed/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-use-regular-detergent-in-this-washer", "title": "Can I use regular detergent in this washer?", "answer": "No. The washer is designed for HE (High-Efficiency) detergents only. Using non-HE detergent may cause oversudsing, poor performance, error codes, cycle failure, and washer damage.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-regular-detergent-in-this-washer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-regular-detergent-in-this-washer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-do-i-know-the-hoses-are-connected-correctly", "title": "How do I know the hoses are connected correctly?", "answer": "After connecting the hoses, let water drain into a bucket and check the water temperature. This helps confirm that the hot and cold hoses are attached to the correct faucets.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 13", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-know-the-hoses-are-connected-correctly", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-know-the-hoses-are-connected-correctly/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-do-i-secure-the-drain-hose-in-a-laundry-tub-setup", "title": "How do I secure the drain hose in a laundry tub setup?", "answer": "Clip the end of the hose into the elbow bracket, hang the hose over the side of the laundry tub, and secure it with the provided tie strap.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-secure-the-drain-hose-in-a-laundry-tub-setup", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-secure-the-drain-hose-in-a-laundry-tub-setup/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-do-i-try-draining-and-spinning-after-thawing-a-frozen-hose", "title": "How do I try draining and spinning after thawing a frozen hose?", "answer": "After thawing, press Power, press Spin to run a spin-only cycle, and then press Start/Pause.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-try-draining-and-spinning-after-thawing-a-frozen-hose", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-do-i-try-draining-and-spinning-after-thawing-a-frozen-hose/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-far-should-the-drain-hose-extend-beyond-the-elbow-bracket", "title": "How far should the drain hose extend beyond the elbow bracket?", "answer": "It should not extend more than 4 inches (10 cm) beyond the end of the elbow bracket.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-far-should-the-drain-hose-extend-beyond-the-elbow-bracket", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-far-should-the-drain-hose-extend-beyond-the-elbow-bracket/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-accessories-are-included-with-the-washer", "title": "What accessories are included with the washer?", "answer": "The included accessories are Non-skid Pads, Hole Caps, Wrench, Tie Strap, and an Elbow Bracket for securing the drain hose.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-accessories-are-included-with-the-washer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-accessories-are-included-with-the-washer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-accessories-do-i-need-to-buy-separately", "title": "What accessories do I need to buy separately?", "answer": "The required accessory sold separately is a set of Hot and Cold Water Hoses. Optional accessories sold separately include a Pedestal, Pedestal Washer, Stacking Kit, and Extension Drain Hose.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-accessories-do-i-need-to-buy-separately", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-accessories-do-i-need-to-buy-separately/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-does-oe-mean", "title": "What does OE mean?", "answer": "OE is a water outlet error. Check that the drain hose is not kinked, pinched, or clogged, and make sure the end of the drain hose is lower than 96 inches (2.4 m) above the bottom of the washer.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-oe-mean", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-oe-mean/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-my-drain-is-built-into-the-wall", "title": "What should I do if my drain is built into the wall?", "answer": "Fasten the drain hose to one of the water hoses with the provided tie strap, with the ribbed side on the inside.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-my-drain-is-built-into-the-wall", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-my-drain-is-built-into-the-wall/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-drain-hose-is-frozen", "title": "What should I do if the drain hose is frozen?", "answer": "Pour hot water into the washer drum and close the door, wait 1 to 2 hours, then press Power, choose Spin for a spin-only cycle, and press Start/Pause to make sure the water drains.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-drain-hose-is-frozen", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-drain-hose-is-frozen/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-leaks", "title": "What should I do if the washer leaks?", "answer": "Check the hoses and connectors for leaks, cracks, and splits, and tighten the connections. Also check for a clogged house drain, a drain hose that came out or was not inserted far enough, and oversudsing from using too much detergent.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-leaks", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-leaks/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-water-inlet-hoses-are-frozen", "title": "What should I do if the water inlet hoses are frozen?", "answer": "Immerse the water inlet hoses in hot water to thaw them, reconnect them to the washer and faucets, turn on the faucets, then press Power, choose Spin for a spin-only cycle, and press Start/Pause.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-water-inlet-hoses-are-frozen", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-water-inlet-hoses-are-frozen/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-where-should-i-put-detergent-packs-gel-detergents-or-tablet-detergents", "title": "Where should I put detergent packs, gel detergents, or tablet detergents?", "answer": "Place them in the drum before loading the laundry. Do not put them in the dispenser.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-where-should-i-put-detergent-packs-gel-detergents-or-tablet-detergents", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-where-should-i-put-detergent-packs-gel-detergents-or-tablet-detergents/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-which-hose-goes-to-which-faucet", "title": "Which hose goes to which faucet?", "answer": "The blue hose connects to the cold water faucet, and the red hose connects to the hot water faucet.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 13", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-which-hose-goes-to-which-faucet", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-which-hose-goes-to-which-faucet/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-why-are-my-clothes-wrinkled-after-washing", "title": "Why are my clothes wrinkled after washing?", "answer": "The drum may be overloaded, or the hot and cold water inlet hoses may be reversed.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 49-50", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-are-my-clothes-wrinkled-after-washing", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-are-my-clothes-wrinkled-after-washing/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-why-is-detergent-not-dispensing-completely", "title": "Why is detergent not dispensing completely?", "answer": "Common causes are putting detergent in the wrong compartment, not closing the dispenser drawer fully, using too much detergent, low water supply, or normal residue buildup in the dispenser.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-is-detergent-not-dispensing-completely", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-is-detergent-not-dispensing-completely/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-why-should-i-flush-the-water-hoses-before-using-the-washer", "title": "Why should I flush the water hoses before using the washer?", "answer": "Flushing removes foreign substances like dirt, sand, or sawdust. The manual says these can damage the washer inlets and cause leakage.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 13", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-should-i-flush-the-water-hoses-before-using-the-washer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-should-i-flush-the-water-hoses-before-using-the-washer/catalog.json" } ], "errorCodes": [], "sourceSections": [ { "id": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "title": "Scan to see the online manual. continued, pages 1-2", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "excerpt": "Continued Manual Pages: What These Pages Cover These pages do not add operating instructions yet. They show the manual’s opening information and table of contents, which tells you where to find each major topic in the full owner’s manual. Manual identification - Product: Washing machine - Model family: WM4000HA - Manual number: MFL71964303 - Revision shown on these pages: Rev.06012326 - The manual says to read it thoroughly before operating the appliance and to keep it handy for reference. What is listed in the table of contents The manual is organized into these main sections: Important Safety Instructions - Read all instructions before use. - Includes warning statements and caution stateme", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "title": "Read This First: Safety Messages and Symbols", "sectionType": "safety", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "excerpt": "Read This First: Safety Messages and Symbols Before using the washer, read all instructions and keep them for later reference. Safety alert symbol and message words This manual and the appliance use a safety alert symbol to warn you about hazards. - The safety alert symbol means there is a potential hazard that can kill or injure you or others. - Safety messages with WARNING mean you may be killed or seriously injured if instructions are not followed. - Safety messages with CAUTION mean you may be injured or the product may be damaged if instructions are not followed. Each safety message explains: - what the hazard is, - how to reduce the chance of injury, and - what may happen if the instru", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "title": "Product Overview and Parts Identification", "sectionType": "other", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "excerpt": "Product Overview and Parts Identification This section helps you identify the washer’s main parts, the accessories that come with it, the items you must buy separately, and the basic product specifications. Product features and important note The illustrations in the manual may not exactly match your washer, and the components and accessories may change without prior notice for product improvement. Important warning: For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage, or bodily injury caused by separately purchased unauthorized components, parts, or non-LG products. Main parts of the wash", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "title": "Before Installation: Requirements and Planning", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 9-10", "excerpt": "Before Installation: Requirements and Planning Read these installation instructions before you install the washer or move it to a new location. The manual gives this installation sequence: 1. Choosing the proper location 2. Unpacking and removing shipping material 3. Connecting the inlet hoses 4. Connecting the drain hose 5. Leveling the washer 6. Final installation check What you need before starting The manual lists these tools: - Pliers - Flat-blade screwdriver - Level The washer must be moved or installed by two or more people. This is a safety requirement. Location requirements Choose a place that meets these conditions: - Leave enough space between the washer and the walls for installa", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-installation-requirements-and-planning", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-connect-the-water-inlet-hoses", "title": "Connect the Water Inlet Hoses", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 13", "excerpt": "Connect the Water Inlet Hoses Follow these steps to connect the hot and cold water supply hoses correctly and check that they are clean and leak-free. 1) Connect the hoses to the faucets - Connect the water inlet hoses to the hot and cold water faucets by hand first. - After hand-tightening, tighten each connection another 2/3 turn with pliers. - Connect the blue hose to the cold water faucet. - Connect the red hose to the hot water faucet. 2) Flush the hoses before final use - After the hoses are connected, turn on the water faucets. - Let water run through the hoses to flush out any foreign substances such as dirt, sand, or sawdust. - Drain the water into a bucket. - Check the water temper", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-connect-the-water-inlet-hoses", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-connect-the-water-inlet-hoses", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "title": "Connect and Secure the Drain Hose", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 14", "excerpt": "Connect and Secure the Drain Hose Choose the drain setup that matches your home, then secure the hose exactly as shown. The washer uses a drain hose with an elbow bracket and a provided tie strap. Before you start - Make sure the drain hose is positioned correctly for your setup. - Keep the end of the drain hose within the allowed distance shown in the manual. - If the drain hose is extended too far beyond the elbow bracket, mold or microorganisms could spread to the inside of the washer. Drain into a standpipe 1. Insert the end of the drain hose into the standpipe. 2. Use the provided tie strap to secure the drain hose in place. Drain into a laundry tub 1. Clip the end of the hose into the ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-connect-and-secure-the-drain-hose", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-level-the-washer", "title": "Level the Washer", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 15", "excerpt": "Level the Washer Before you begin, make sure the floor where the washer will sit is clean, dry, and free of dust, dirt, water, and oil. This helps keep the washer feet from sliding. If the feet can move or slide, the washer may vibrate more and make more noise. What to do 1) Put the washer in its final location Move the washer to the exact place where it will be used. Be careful not to pinch, strain, or crush the water hoses and drain hose while positioning the washer. If you have a carpenter’s level, you can use it to check whether the washer is level. The slope under the washer should not exceed 1 inch, and all 4 leveling feet must rest firmly on the floor. 2) Adjust the leveling feet Turn", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-level-the-washer", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-level-the-washer", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "title": "Final Installation Check and Power Test", "sectionType": "installation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 16", "excerpt": "Final Installation Check and Power Test After the washer has been installed, use the final check below to confirm that the power connection, water supply, spinning, draining, and leveling are all working properly. Connect to power - Plug the washer into a 120 V, 60 Hz grounded 3-prong outlet. - Make sure the appliance and outlet are positioned so the plug is easy to reach. Run the test cycle 1. Load the washer with 6 thick bath towels (about 6 pounds). 2. Press the Power button. 3. Press Rinse+Spin. 4. Press Start/Pause to start the wash cycle. What to check during the test Make sure: - Water is supplied properly. - The washer does not rock or vibrate excessively. - The washer drains well du", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-final-installation-check-and-power-test", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "title": "Before Use: Basic Operation Overview", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "excerpt": "Before Use: Basic Operation Overview Important safety note Before operating the washer, read the Safety Instructions to reduce the risk of fire, electric shock, or injury. Before the first wash Before washing clothes for the first time: - Select the Normal cycle. - Add half the usual amount of detergent. - Start the washer without clothes. This first run helps remove possible residue and water that may have been left in the drum during manufacturing. Basic wash sequence 1) Sort laundry and load the washer For better washing results and less chance of damage: - Sort laundry by fabric type, soil level, color, and load size as needed. - Open the door and load the items into the washer. If you a", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "title": "Sorting and Loading Laundry", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "excerpt": "Sorting and Loading Laundry Follow these steps before starting a wash cycle so clothes clean well and the washer stays balanced. 1) Check the care label on each item Many garments have a fabric care label. Use the label instructions to help choose the right cycle and options. The manual lists these label directions: - Hand wash - Machine wash, Normal cycle - Gentle/Delicate setting — slow agitation and/or reduced wash time - Perm Press/Wrinkle Resistant setting — includes a cool down or cold spray before a slower spin - Water temperature: Hot, Warm, or Cold/Cool - Do not wash - Do not wring - Bleach symbols: Do not bleach, Any bleach when needed, or Only non-chlorine bleach when needed 2) Pr", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "title": "Using Detergent, Bleach, and Other Laundry Products", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "excerpt": "Using Detergent, Bleach, and Other Laundry Products This washer uses an automatic dispenser drawer for many laundry products, but some products must go directly into the drum. For best results, use the correct compartment and do not overfill. Before you add anything - Always use HE (High-Efficiency) detergent with this washer. - Follow the detergent, bleach, and softener manufacturer’s recommendations. - Use less detergent for soft water, light soil, or smaller loads. - Be extra careful with 2X and 3X concentrated detergents. Even a small extra amount can cause problems. - Never use more than the maximum amount recommended by the manufacturer. - Do not place or store detergent, bleach, or li", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-control-panel-and-display-overview", "title": "Control Panel and Display Overview", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 23-24", "excerpt": "Control Panel and Display Overview This section explains the main controls on the washer and what the display lights mean. Control panel buttons and knob Power On/Off button - Press this button to turn the washer on or off. - If you press it during a cycle, the cycle is canceled and any load settings are lost. - The door will unlock after a brief pause. - Note: If any water is still in the drum after the washer shuts off, it will drain after a delay. - You can restart the washer at any time before draining begins. Once draining starts, all functions are suspended until the water has been completely drained and the washer shuts off. Cycle Selector knob - Turn this knob to choose the cycle you", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-control-panel-and-display-overview", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-control-panel-and-display-overview", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "title": "LG ThinQ App and Smart Features", "sectionType": "other", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "excerpt": "LG ThinQ App and Smart Features The LG ThinQ app lets you communicate with the washer from a smartphone. It is used for remote control, cycle downloads, monitoring, alerts, settings, and Smart Diagnosis. What the LG ThinQ app can do If your washer has the wireless LAN module, the app can provide these features: - Remote Start: control the washer remotely from the LG ThinQ app. - Downloaded cycles: download new and specialized cycles that are not included on the washer. - Tub Clean Coach: see how many cycles remain before it is time to run Tub Clean. - Energy Monitoring: track the washer’s power use and see how it changes with selected wash cycles and options. - Smart Diagnosis: get informati", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "title": "Cleaning the Washer Exterior and Door", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 37-38", "excerpt": "Cleaning the Washer Exterior and Door Keeping the outside of the washer and the door clean helps protect the finish and reduce moisture and odor. Safety first - Unplug the appliance before cleaning to avoid the risk of electric shock. - Do not spray water inside the washer. This may cause fire or electric shock. - Do not use volatile substances such as benzene, paint thinner, alcohol, or acetone, and do not use abrasive cleaners or detergents with strong chemical components. These can discolor or damage the appliance, or may cause a fire. - Do not touch the surface or the display with sharp objects. After each wash When a cycle is finished: - Wipe the door and the inside of the door seal to ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "title": "Clean the Detergent Drawer and Water Inlet Filters", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "excerpt": "Clean the Detergent Drawer and Water Inlet Filters This section covers two maintenance tasks that can help prevent filling problems, leaks, and buildup: - Cleaning residue from the detergent drawer opening - Cleaning the water inlet filters if the washer does not fill properly Cleaning the detergent drawer opening After cleaning the drawer itself, clean the drawer opening where the detergent drawer slides in. 1. Use a small, non-metal brush. 2. Clean the recess around the drawer opening. 3. Remove all residue from the upper and lower parts of the recess. 4. Replace the drawer. Use care to remove buildup from both the top and bottom areas of the opening so the drawer can sit properly. Cleanin", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "title": "Clean the Drain Pump Filter and Prepare for Storage or Freezing", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "excerpt": "Clean the drain pump filter The washer can fail to drain if the drain pump filter becomes clogged. LG recommends cleaning the drain filter periodically to help prevent clogging from foreign objects. Before you start - Turn off the washer and unplug the power cord. - Be careful: if there is water in the drum, opening the drain filter can cause water to overflow. - Use a bucket if the drum is not completely drained before you open the drain filter. - Do not use the washer without the drain filter, and do not use it with the drain filter assembled incorrectly. This can cause leaks or malfunction. Steps to clean the drain pump filter 1. Open the drain pump filter cover. 2. Drain any remaining wa", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "title": "If the Washer or Hose Freezes", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 42", "excerpt": "If the Washer or Hose Freezes If the washer will not drain or spin because the water inlet hoses or drain hose are frozen, thaw the frozen parts first and then try draining and spinning again. If the water inlet hoses are frozen 1. Immerse the water inlet hoses in hot water to thaw them. 2. Reconnect the water inlet hoses to the water inlets of the washer and to the faucets. - See Connecting the Water Inlet Hoses for details. 3. Turn on the faucets. 4. Press the Power button to turn on the washer. 5. Press the Spin button to operate the spin only cycle for draining and spinning. 6. Press the Start/Pause button. If the drain hose is frozen 1. Pour hot water into the washer drum and close the ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-if-the-washer-or-hose-freezes", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "title": "Troubleshooting Overview and FAQs", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "excerpt": "Troubleshooting Overview Your washer has an automatic error-monitoring system that detects and helps diagnose problems early. If the washer does not work properly or does not work at all, check the items below before calling for service. For more detailed information or videos, LG directs you to the troubleshooting page at www.lg.com. Common Questions and Checks Loud banging noises while the washer is filling with water This is usually not a problem with the washer itself. It is often caused by plumbing in the home. When the washer’s water valve shuts off, it can make your home’s pipes move, creating a loud banging sound. This is called water hammer. It can be reduced by installing a water h", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "title": "Error Codes and Washer Fault Messages", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "excerpt": "Error Codes and Washer Fault Messages When an error code appears on the washer display, it tells you what type of problem the washer has detected. Use the code to identify the issue, then follow the matching solution below. UE — Unbalance Error The load is too small, the load is uneven, or the items are too different in weight. What to do: - Add additional items so the washer can better balance the load. - Try to wash items of similar weight together so the washer can distribute the load more evenly during spinning. - If items are tangled and the washer cannot rebalance them automatically, manually redistribute the load. dE, dE1, dEz, dE4 — Door Open Error The door is not secured. What to do", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "title": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "excerpt": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior This section helps you troubleshoot common washer problems such as leaks, detergent not dispensing correctly, filling issues, pauses during a cycle, and the washer stopping or not starting. Banging noise when the washer is filling with water If you hear a banging noise while the washer is filling, this is described as water hammer. - This happens when plumbing in the home moves or flexes as the washer water valves shut off. - Water hammer is not caused by a defect in the washer. - For best results, install water hammer arrestors between the fill hose and the washer. These are sold separately at hardware or home impr", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "title": "Laundry Results Problems: Wrinkling, Staining, Odor, and Wi‑Fi Issues", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 49-50", "excerpt": "Troubleshooting Laundry Results, Odors, and Wi‑Fi Use the suggestions below when clothes are wrinkled, stained, smell musty, or when the washer will not connect to Wi‑Fi. Wrinkling The washer may be overloaded. - The washer can be fully loaded, but the drum should not be tightly packed. - The door should close easily. Hot and cold water inlet hoses may be reversed. - A hot water rinse can set wrinkles in garments. - Check the inlet hose connectors. Staining Bleach or softener may have dispensed too soon. - The dispenser compartment may have been overfilled or closed too quickly, which can cause bleach or softener to dispense immediately. - Measure bleach carefully, and never use more than 1 ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "title": "Limited Warranty: Coverage and Terms", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "excerpt": "Limited Warranty: Coverage and Terms What LG covers If your LG washer fails because of a defect in materials or workmanship under normal and proper use, LG will, at its option, repair or replace the product during the warranty period. This limited warranty applies only to the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S. territories. Warranty periods - Washer: parts and labor — 1 year from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - Direct Drive Motor (stator or rotor): parts only — 10 years from the date of original retail purchase, or from the date o", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "title": "LIMITED WARRANTY continued, pages 53-59 (1 of 2)", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "excerpt": "Limited Warranty: dispute resolution and Canada warranty terms This section explains how disputes are handled and, for Canada, what the limited warranty covers and does not cover. If you want to start arbitration in the U.S. Before beginning an arbitration proceeding, you must first send LG written notice at least 30 days in advance. Mail the notice to: LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue Englewood Cliffs, NJ 07632 Your notice must include: - your name - your address - your telephone number - the product involved - a description of the claim - the relief you are seeking LG and you are expected to try in good faith to resolve the claim during this 3", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "title": "LIMITED WARRANTY continued, pages 53-59 (2 of 2)", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 57-59", "excerpt": "Limited Warranty: what happens if there is a dispute This section explains how warranty disputes are handled for LG Canada. In-home repairs and service area - For products that are still in warranty, in-home repairs are provided only if the product is within a 150 km radius of the nearest authorized service center, as determined by LG Canada. - If the product is outside that 150 km radius, you are responsible for bringing the product to the authorized service center at your own expense for in-warranty repair. - Any costs tied to excluded circumstances listed in the warranty’s “This Limited Warranty Does Not Cover” section must be paid by the consumer. How to get warranty service or more info", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-2-of-2", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } } ], "parts": [] }, { "id": "excessive-suds", "title": "Excessive suds", "description": "Suds, svd messages, HE detergent, detergent amount, extra rinse, and oversudsing recovery.", "queryTerms": [ "suds", "oversudsing", "svd", "detergent", "HE detergent", "extra rinse" ], "url": "https://manualanswers.com/models/lg-wm4000hba/symptoms/excessive-suds", "catalogUrl": "https://manualanswers.com/symptoms/excessive-suds/catalog.json", "globalSymptomUrl": "https://manualanswers.com/symptoms/excessive-suds", "totalMatches": 25, "supportMatches": 9, "sourceProof": { "troubleshootingGuides": 0, "reviewedAnswers": 9, "errorCodes": 0, "sourceSections": 16, "parts": 0, "sourceManuals": 1 }, "troubleshootingGuides": [], "reviewedAnswers": [ { "id": "lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer", "title": "Can I put detergent packs in the dispenser drawer?", "answer": "No. Place liquid or powdered detergent packs, gel detergents, and tablet detergents directly in the drum before loading laundry.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-use-powdered-detergent-in-the-main-wash-compartment", "title": "Can I use powdered detergent in the main wash compartment?", "answer": "Yes. The main wash compartment accepts either powdered or liquid detergent.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-powdered-detergent-in-the-main-wash-compartment", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-powdered-detergent-in-the-main-wash-compartment/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-use-regular-detergent-in-this-washer", "title": "Can I use regular detergent in this washer?", "answer": "No. The washer is designed for HE (High-Efficiency) detergents only. Using non-HE detergent may cause oversudsing, poor performance, error codes, cycle failure, and washer damage.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-regular-detergent-in-this-washer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-regular-detergent-in-this-washer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-much-detergent-should-i-use-for-pre-wash", "title": "How much detergent should I use for Pre-wash?", "answer": "Use half the amount recommended for the main wash cycle.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-much-detergent-should-i-use-for-pre-wash", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-much-detergent-should-i-use-for-pre-wash/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-before-washing-clothes-for-the-first-time", "title": "What should I do before washing clothes for the first time?", "answer": "Select the Normal cycle, add half the usual amount of detergent, and run the washer without clothes to remove possible manufacturing residue and water from the drum.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-before-washing-clothes-for-the-first-time", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-before-washing-clothes-for-the-first-time/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-leaks", "title": "What should I do if the washer leaks?", "answer": "Check the hoses and connectors for leaks, cracks, and splits, and tighten the connections. Also check for a clogged house drain, a drain hose that came out or was not inserted far enough, and oversudsing from using too much detergent.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-leaks", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-leaks/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-where-should-i-put-detergent-packs-gel-detergents-or-tablet-detergents", "title": "Where should I put detergent packs, gel detergents, or tablet detergents?", "answer": "Place them in the drum before loading the laundry. Do not put them in the dispenser.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-where-should-i-put-detergent-packs-gel-detergents-or-tablet-detergents", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-where-should-i-put-detergent-packs-gel-detergents-or-tablet-detergents/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-why-is-detergent-not-dispensing-completely", "title": "Why is detergent not dispensing completely?", "answer": "Common causes are putting detergent in the wrong compartment, not closing the dispenser drawer fully, using too much detergent, low water supply, or normal residue buildup in the dispenser.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-is-detergent-not-dispensing-completely", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-is-detergent-not-dispensing-completely/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-why-is-there-so-little-water-in-my-washer-how-can-it-clean-the-clothes", "title": "Why is there so little water in my washer? How can it clean the clothes?", "answer": "That is normal for an HE (High-Efficiency) washer. It uses a minimum amount of water and energy, and the low water level makes the detergent more concentrated for effective cleaning.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-is-there-so-little-water-in-my-washer-how-can-it-clean-the-clothes", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-is-there-so-little-water-in-my-washer-how-can-it-clean-the-clothes/catalog.json" } ], "errorCodes": [], "sourceSections": [ { "id": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "title": "Scan to see the online manual. continued, pages 1-2", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "excerpt": "Continued Manual Pages: What These Pages Cover These pages do not add operating instructions yet. They show the manual’s opening information and table of contents, which tells you where to find each major topic in the full owner’s manual. Manual identification - Product: Washing machine - Model family: WM4000HA - Manual number: MFL71964303 - Revision shown on these pages: Rev.06012326 - The manual says to read it thoroughly before operating the appliance and to keep it handy for reference. What is listed in the table of contents The manual is organized into these main sections: Important Safety Instructions - Read all instructions before use. - Includes warning statements and caution stateme", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "title": "Read This First: Safety Messages and Symbols", "sectionType": "safety", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "excerpt": "Read This First: Safety Messages and Symbols Before using the washer, read all instructions and keep them for later reference. Safety alert symbol and message words This manual and the appliance use a safety alert symbol to warn you about hazards. - The safety alert symbol means there is a potential hazard that can kill or injure you or others. - Safety messages with WARNING mean you may be killed or seriously injured if instructions are not followed. - Safety messages with CAUTION mean you may be injured or the product may be damaged if instructions are not followed. Each safety message explains: - what the hazard is, - how to reduce the chance of injury, and - what may happen if the instru", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "title": "Product Overview and Parts Identification", "sectionType": "other", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "excerpt": "Product Overview and Parts Identification This section helps you identify the washer’s main parts, the accessories that come with it, the items you must buy separately, and the basic product specifications. Product features and important note The illustrations in the manual may not exactly match your washer, and the components and accessories may change without prior notice for product improvement. Important warning: For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage, or bodily injury caused by separately purchased unauthorized components, parts, or non-LG products. Main parts of the wash", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "title": "Before Use: Basic Operation Overview", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "excerpt": "Before Use: Basic Operation Overview Important safety note Before operating the washer, read the Safety Instructions to reduce the risk of fire, electric shock, or injury. Before the first wash Before washing clothes for the first time: - Select the Normal cycle. - Add half the usual amount of detergent. - Start the washer without clothes. This first run helps remove possible residue and water that may have been left in the drum during manufacturing. Basic wash sequence 1) Sort laundry and load the washer For better washing results and less chance of damage: - Sort laundry by fabric type, soil level, color, and load size as needed. - Open the door and load the items into the washer. If you a", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "title": "Sorting and Loading Laundry", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "excerpt": "Sorting and Loading Laundry Follow these steps before starting a wash cycle so clothes clean well and the washer stays balanced. 1) Check the care label on each item Many garments have a fabric care label. Use the label instructions to help choose the right cycle and options. The manual lists these label directions: - Hand wash - Machine wash, Normal cycle - Gentle/Delicate setting — slow agitation and/or reduced wash time - Perm Press/Wrinkle Resistant setting — includes a cool down or cold spray before a slower spin - Water temperature: Hot, Warm, or Cold/Cool - Do not wash - Do not wring - Bleach symbols: Do not bleach, Any bleach when needed, or Only non-chlorine bleach when needed 2) Pr", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "title": "Using Detergent, Bleach, and Other Laundry Products", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "excerpt": "Using Detergent, Bleach, and Other Laundry Products This washer uses an automatic dispenser drawer for many laundry products, but some products must go directly into the drum. For best results, use the correct compartment and do not overfill. Before you add anything - Always use HE (High-Efficiency) detergent with this washer. - Follow the detergent, bleach, and softener manufacturer’s recommendations. - Use less detergent for soft water, light soil, or smaller loads. - Be extra careful with 2X and 3X concentrated detergents. Even a small extra amount can cause problems. - Never use more than the maximum amount recommended by the manufacturer. - Do not place or store detergent, bleach, or li", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-wash-cycles-guide", "title": "Wash Cycles Guide", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 25-28", "excerpt": "Wash Cycles Guide The washer has different cycles designed for specific types of laundry. For best washing performance and fabric care, choose the cycle that matches the load contents. LG also recommends following the care labels on your garments. For help reading fabric care symbols, see the Sorting Laundry section. To choose a cycle: - Turn the knob or press the button to select the desired cycle. - When a cycle is selected, the light for that cycle turns on. A few general notes: - If a load weight is mentioned, the manual says to treat 1 lb (0.45 kg) as about 1 thick dry bath towel. - The temperature indicator lights up when Tap Cold, Cold, Warm, Hot, or Extra Hot is selected. - The spin ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-wash-cycles-guide", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-wash-cycles-guide", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "title": "Cycle Modifiers and Basic Options", "sectionType": "operation", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 29-32", "excerpt": "Cycle Modifiers and Basic Options Your washer lets you customize many cycles after you choose the cycle. Each cycle starts with default settings, but you can change some settings using the modifier buttons. Before you change settings - Repeatedly press the button for the setting you want until the correct indicator light turns on. - The LED next to the selected setting lights up. - The washer automatically adjusts the water level for the load size and fabric type for better results and efficiency. - This is a high-efficiency washer, so the water level may look lower than expected. That is normal, and washing and rinsing performance is not reduced. - Not every temperature, spin speed, soil le", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "title": "LG ThinQ App and Smart Features", "sectionType": "other", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "excerpt": "LG ThinQ App and Smart Features The LG ThinQ app lets you communicate with the washer from a smartphone. It is used for remote control, cycle downloads, monitoring, alerts, settings, and Smart Diagnosis. What the LG ThinQ app can do If your washer has the wireless LAN module, the app can provide these features: - Remote Start: control the washer remotely from the LG ThinQ app. - Downloaded cycles: download new and specialized cycles that are not included on the washer. - Tub Clean Coach: see how many cycles remain before it is time to run Tub Clean. - Energy Monitoring: track the washer’s power use and see how it changes with selected wash cycles and options. - Smart Diagnosis: get informati", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "title": "Cleaning the Washer Exterior and Door", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 37-38", "excerpt": "Cleaning the Washer Exterior and Door Keeping the outside of the washer and the door clean helps protect the finish and reduce moisture and odor. Safety first - Unplug the appliance before cleaning to avoid the risk of electric shock. - Do not spray water inside the washer. This may cause fire or electric shock. - Do not use volatile substances such as benzene, paint thinner, alcohol, or acetone, and do not use abrasive cleaners or detergents with strong chemical components. These can discolor or damage the appliance, or may cause a fire. - Do not touch the surface or the display with sharp objects. After each wash When a cycle is finished: - Wipe the door and the inside of the door seal to ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "title": "Clean the Detergent Drawer and Water Inlet Filters", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "excerpt": "Clean the Detergent Drawer and Water Inlet Filters This section covers two maintenance tasks that can help prevent filling problems, leaks, and buildup: - Cleaning residue from the detergent drawer opening - Cleaning the water inlet filters if the washer does not fill properly Cleaning the detergent drawer opening After cleaning the drawer itself, clean the drawer opening where the detergent drawer slides in. 1. Use a small, non-metal brush. 2. Clean the recess around the drawer opening. 3. Remove all residue from the upper and lower parts of the recess. 4. Replace the drawer. Use care to remove buildup from both the top and bottom areas of the opening so the drawer can sit properly. Cleanin", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "title": "Clean the Drain Pump Filter and Prepare for Storage or Freezing", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "excerpt": "Clean the drain pump filter The washer can fail to drain if the drain pump filter becomes clogged. LG recommends cleaning the drain filter periodically to help prevent clogging from foreign objects. Before you start - Turn off the washer and unplug the power cord. - Be careful: if there is water in the drum, opening the drain filter can cause water to overflow. - Use a bucket if the drum is not completely drained before you open the drain filter. - Do not use the washer without the drain filter, and do not use it with the drain filter assembled incorrectly. This can cause leaks or malfunction. Steps to clean the drain pump filter 1. Open the drain pump filter cover. 2. Drain any remaining wa", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "title": "Troubleshooting Overview and FAQs", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "excerpt": "Troubleshooting Overview Your washer has an automatic error-monitoring system that detects and helps diagnose problems early. If the washer does not work properly or does not work at all, check the items below before calling for service. For more detailed information or videos, LG directs you to the troubleshooting page at www.lg.com. Common Questions and Checks Loud banging noises while the washer is filling with water This is usually not a problem with the washer itself. It is often caused by plumbing in the home. When the washer’s water valve shuts off, it can make your home’s pipes move, creating a loud banging sound. This is called water hammer. It can be reduced by installing a water h", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "title": "Error Codes and Washer Fault Messages", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "excerpt": "Error Codes and Washer Fault Messages When an error code appears on the washer display, it tells you what type of problem the washer has detected. Use the code to identify the issue, then follow the matching solution below. UE — Unbalance Error The load is too small, the load is uneven, or the items are too different in weight. What to do: - Add additional items so the washer can better balance the load. - Try to wash items of similar weight together so the washer can distribute the load more evenly during spinning. - If items are tangled and the washer cannot rebalance them automatically, manually redistribute the load. dE, dE1, dEz, dE4 — Door Open Error The door is not secured. What to do", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "title": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "excerpt": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior This section helps you troubleshoot common washer problems such as leaks, detergent not dispensing correctly, filling issues, pauses during a cycle, and the washer stopping or not starting. Banging noise when the washer is filling with water If you hear a banging noise while the washer is filling, this is described as water hammer. - This happens when plumbing in the home moves or flexes as the washer water valves shut off. - Water hammer is not caused by a defect in the washer. - For best results, install water hammer arrestors between the fill hose and the washer. These are sold separately at hardware or home impr", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "title": "Laundry Results Problems: Wrinkling, Staining, Odor, and Wi‑Fi Issues", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 49-50", "excerpt": "Troubleshooting Laundry Results, Odors, and Wi‑Fi Use the suggestions below when clothes are wrinkled, stained, smell musty, or when the washer will not connect to Wi‑Fi. Wrinkling The washer may be overloaded. - The washer can be fully loaded, but the drum should not be tightly packed. - The door should close easily. Hot and cold water inlet hoses may be reversed. - A hot water rinse can set wrinkles in garments. - Check the inlet hose connectors. Staining Bleach or softener may have dispensed too soon. - The dispenser compartment may have been overfilled or closed too quickly, which can cause bleach or softener to dispense immediately. - Measure bleach carefully, and never use more than 1 ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } } ], "parts": [] }, { "id": "clean-filter", "title": "Clean a filter", "description": "Drain pump filters, lint filters, inlet filters, dishwasher filters, and recurring care tasks.", "queryTerms": [ "clean filter", "filter", "drain pump filter", "lint filter", "inlet filter", "dishwasher filter" ], "url": "https://manualanswers.com/models/lg-wm4000hba/symptoms/clean-filter", "catalogUrl": "https://manualanswers.com/symptoms/clean-filter/catalog.json", "globalSymptomUrl": "https://manualanswers.com/symptoms/clean-filter", "totalMatches": 18, "supportMatches": 9, "sourceProof": { "troubleshootingGuides": 2, "reviewedAnswers": 6, "errorCodes": 0, "sourceSections": 9, "parts": 1, "sourceManuals": 1 }, "troubleshootingGuides": [ { "id": "lg-wm4000hba-drain-pump-filter-cleaning", "title": "LG WM4000HBA drain pump filter cleaning", "summary": "A maintenance guide for safely draining residual water and cleaning the LG front-load washer drain pump filter.", "difficulty": "Basic", "sourceCitation": "LG drain pump filter support page; LG WM4000HBA Owner's Manual, pages 48-49", "sourceUrl": "https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-drain-pump-filter--20150604773855", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-drain-pump-filter-cleaning", "catalogUrl": "https://manualanswers.com/troubleshooting/lg-wm4000hba-drain-pump-filter-cleaning/catalog.json" }, { "id": "lg-wm4000hba-washer-not-draining", "title": "LG WM4000HBA washer not draining", "summary": "A source-backed drain checklist for the LG WM4000HBA washer, centered on the drain hose, drain pump filter, and OE error path.", "difficulty": "Basic", "sourceCitation": "LG Washer OE Error Code support page; LG WM4000HBA Owner's Manual, pages 48-49 and 55-56", "sourceUrl": "https://www.lg.com/us/support/help-library/lg-washer-oe-error-code-front-load-washer--20150140270078", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining", "catalogUrl": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining/catalog.json" } ], "reviewedAnswers": [ { "id": "lg-wm4000hba-owners-manual-can-i-run-the-washer-without-the-inlet-filters-installed", "title": "Can I run the washer without the inlet filters installed?", "answer": "No. The manual says not to use the washer without the inlet filters. Doing so can cause leaks, malfunction, continuous valve opening, flooding, and property damage.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-run-the-washer-without-the-inlet-filters-installed", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-run-the-washer-without-the-inlet-filters-installed/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-does-an-ie-error-message-mean-in-this-section", "title": "What does an IE error message mean in this section?", "answer": "An IE error message may blink when the water pressure is low or an inlet filter is clogged with dirt. Clean the inlet filter.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-an-ie-error-message-mean-in-this-section", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-an-ie-error-message-mean-in-this-section/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-does-an-oe-message-mean-in-this-section", "title": "What does an OE message mean in this section?", "answer": "An OE message blinking on the display means the drain pump filter is clogged with dirt. Clean the drain pump filter.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-an-oe-message-mean-in-this-section", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-does-an-oe-message-mean-in-this-section/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-i-hear-rattling-or-clanking", "title": "What should I do if I hear rattling or clanking?", "answer": "Stop the washer and check the drum and the drain filter for foreign objects such as keys, coins, or safety pins. If the noise continues after restarting, call for service.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-i-hear-rattling-or-clanking", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-i-hear-rattling-or-clanking/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-does-not-fill-properly-and-shows-an-error-message", "title": "What should I do if the washer does not fill properly and shows an error message?", "answer": "Check and clean the water inlet filters. The display message can mean the inlet valve filter screens are clogged by hard water scale, sediment, or other debris.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-does-not-fill-properly-and-shows-an-error-message", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-does-not-fill-properly-and-shows-an-error-message/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-tools-or-supplies-do-i-need-to-clean-the-inlet-filters", "title": "What tools or supplies do I need to clean the inlet filters?", "answer": "You need access to the washer power and water shutoffs, pliers to remove the filters, and either white vinegar or a lime scale remover for soaking the filters.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-tools-or-supplies-do-i-need-to-clean-the-inlet-filters", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-tools-or-supplies-do-i-need-to-clean-the-inlet-filters/catalog.json" } ], "errorCodes": [], "sourceSections": [ { "id": "lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "title": "Product Overview and Parts Identification", "sectionType": "other", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "excerpt": "Product Overview and Parts Identification This section helps you identify the washer’s main parts, the accessories that come with it, the items you must buy separately, and the basic product specifications. Product features and important note The illustrations in the manual may not exactly match your washer, and the components and accessories may change without prior notice for product improvement. Important warning: For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage, or bodily injury caused by separately purchased unauthorized components, parts, or non-LG products. Main parts of the wash", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "title": "Clean the Detergent Drawer and Water Inlet Filters", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "excerpt": "Clean the Detergent Drawer and Water Inlet Filters This section covers two maintenance tasks that can help prevent filling problems, leaks, and buildup: - Cleaning residue from the detergent drawer opening - Cleaning the water inlet filters if the washer does not fill properly Cleaning the detergent drawer opening After cleaning the drawer itself, clean the drawer opening where the detergent drawer slides in. 1. Use a small, non-metal brush. 2. Clean the recess around the drawer opening. 3. Remove all residue from the upper and lower parts of the recess. 4. Replace the drawer. Use care to remove buildup from both the top and bottom areas of the opening so the drawer can sit properly. Cleanin", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "title": "Clean the Drain Pump Filter and Prepare for Storage or Freezing", "sectionType": "maintenance", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "excerpt": "Clean the drain pump filter The washer can fail to drain if the drain pump filter becomes clogged. LG recommends cleaning the drain filter periodically to help prevent clogging from foreign objects. Before you start - Turn off the washer and unplug the power cord. - Be careful: if there is water in the drum, opening the drain filter can cause water to overflow. - Use a bucket if the drum is not completely drained before you open the drain filter. - Do not use the washer without the drain filter, and do not use it with the drain filter assembled incorrectly. This can cause leaks or malfunction. Steps to clean the drain pump filter 1. Open the drain pump filter cover. 2. Drain any remaining wa", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "title": "Troubleshooting Overview and FAQs", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "excerpt": "Troubleshooting Overview Your washer has an automatic error-monitoring system that detects and helps diagnose problems early. If the washer does not work properly or does not work at all, check the items below before calling for service. For more detailed information or videos, LG directs you to the troubleshooting page at www.lg.com. Common Questions and Checks Loud banging noises while the washer is filling with water This is usually not a problem with the washer itself. It is often caused by plumbing in the home. When the washer’s water valve shuts off, it can make your home’s pipes move, creating a loud banging sound. This is called water hammer. It can be reduced by installing a water h", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "title": "Noise, Vibration, and Water Hammer Troubleshooting", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "excerpt": "Noise, Vibration, and Water Hammer Troubleshooting This section helps you tell the difference between normal washer sounds and sounds that may need attention. Normal sounds during operation The following sounds are listed as normal operation: - Clicking: The door lock may click when the door locks or unlocks. - Spraying or hissing: Water may spray or circulate during the cycle. - Humming or gurgling: The drain pump may pump water from the washer at times during a cycle. - Water sloshing: A liquid in the balance ring around the pulsator helps the basket spin smoothly. - Water being added after the washer has already begun to operate: The washer may add more water as it adapts to the load size", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-noise-vibration-and-water-hammer-troubleshooting", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "title": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "excerpt": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior This section helps you troubleshoot common washer problems such as leaks, detergent not dispensing correctly, filling issues, pauses during a cycle, and the washer stopping or not starting. Banging noise when the washer is filling with water If you hear a banging noise while the washer is filling, this is described as water hammer. - This happens when plumbing in the home moves or flexes as the washer water valves shut off. - Water hammer is not caused by a defect in the washer. - For best results, install water hammer arrestors between the fill hose and the washer. These are sold separately at hardware or home impr", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "title": "Laundry Results Problems: Wrinkling, Staining, Odor, and Wi‑Fi Issues", "sectionType": "troubleshooting", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 49-50", "excerpt": "Troubleshooting Laundry Results, Odors, and Wi‑Fi Use the suggestions below when clothes are wrinkled, stained, smell musty, or when the washer will not connect to Wi‑Fi. Wrinkling The washer may be overloaded. - The washer can be fully loaded, but the drum should not be tightly packed. - The door should close easily. Hot and cold water inlet hoses may be reversed. - A hot water rinse can set wrinkles in garments. - Check the inlet hose connectors. Staining Bleach or softener may have dispensed too soon. - The dispenser compartment may have been overfilled or closed too quickly, which can cause bleach or softener to dispense immediately. - Measure bleach carefully, and never use more than 1 ", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "title": "Limited Warranty: Coverage and Terms", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 51-52", "excerpt": "Limited Warranty: Coverage and Terms What LG covers If your LG washer fails because of a defect in materials or workmanship under normal and proper use, LG will, at its option, repair or replace the product during the warranty period. This limited warranty applies only to the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S. territories. Warranty periods - Washer: parts and labor — 1 year from the date of original retail purchase, or from the date of delivery if applicable law uses delivery date. - Direct Drive Motor (stator or rotor): parts only — 10 years from the date of original retail purchase, or from the date o", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-coverage-and-terms", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "title": "LIMITED WARRANTY continued, pages 53-59 (1 of 2)", "sectionType": "warranty", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "excerpt": "Limited Warranty: dispute resolution and Canada warranty terms This section explains how disputes are handled and, for Canada, what the limited warranty covers and does not cover. If you want to start arbitration in the U.S. Before beginning an arbitration proceeding, you must first send LG written notice at least 30 days in advance. Mail the notice to: LG Electronics, USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue Englewood Cliffs, NJ 07632 Your notice must include: - your name - your address - your telephone number - the product involved - a description of the claim - the relief you are seeking LG and you are expected to try in good faith to resolve the claim during this 3", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read#lg-wm4000hba-owners-manual-limited-warranty-continued-pages-53-59-1-of-2", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } } ], "parts": [ { "id": "lg-wm4000hba-drain-pump-filter", "title": "Drain pump filter", "partType": "Filter", "partNumber": "model-specific", "partStatus": "placeholder", "sourceUrl": "https://www.lg.com/us/support/parts-accessories", "url": "https://manualanswers.com/parts/lg-wm4000hba-drain-pump-filter", "catalogUrl": "https://manualanswers.com/parts/lg-wm4000hba-drain-pump-filter/catalog.json", "fitChecklistUrl": "https://manualanswers.com/parts/lg-wm4000hba-drain-pump-filter#fit-checklist" } ] } ] }