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"https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } ], "distinctTools": [ "Shallow pan", "Small brush", "Towel" ], "items": [ { "id": "lg-wm4000hba-drain-pump-filter-cleaning", "title": "LG WM4000HBA drain pump filter cleaning", "summary": "A maintenance guide for safely draining residual water and cleaning the LG front-load washer drain pump filter.", "difficulty": "Basic", "tools": [ "Towel", "Shallow pan" ], "steps": [ { "id": "step-1", "title": "Step 1", "text": "Turn off the washer before opening the lower access panel.", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-drain-pump-filter-cleaning#step-1" }, { "id": "step-2", "title": "Step 2", "text": "Place a towel and shallow pan under the drain hose.", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-drain-pump-filter-cleaning#step-2" }, { "id": "step-3", "title": "Step 3", "text": "Drain remaining water through the small hose.", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-drain-pump-filter-cleaning#step-3" }, { "id": "step-4", "title": "Step 4", "text": "Unscrew the drain pump filter, clear debris, and rinse the filter.", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-drain-pump-filter-cleaning#step-4" }, { "id": "step-5", "title": "Step 5", "text": "Reinstall the filter and drain hose cap securely before running another cycle.", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-drain-pump-filter-cleaning#step-5" } ], "sourceCitation": "LG drain pump filter support page; LG WM4000HBA Owner's Manual, pages 48-49", "sourceUrl": "https://www.lg.com/us/support/help-library/lg-washer-how-to-clean-the-drain-pump-filter--20150604773855", "url": 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draining normally or detects that water remains when it should be gone.", "url": "https://manualanswers.com/error-codes/lg-wm4000hba-oe-error-code", "catalogUrl": "https://manualanswers.com/error-codes/lg-wm4000hba-oe-error-code/catalog.json" } ], "relatedAnswers": [ { "id": "lg-wm4000hba-owners-manual-are-clicking-humming-or-water-sloshing-sounds-normal-during-a-cycle", "title": "Are clicking, humming, or water sloshing sounds normal during a cycle?", "answer": "Yes. The manual lists clicking, spraying or hissing, humming or gurgling, water sloshing, and water being added after the washer has already begun to operate as normal operation sounds.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-are-clicking-humming-or-water-sloshing-sounds-normal-during-a-cycle", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-are-clicking-humming-or-water-sloshing-sounds-normal-during-a-cycle/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-add-laundry-during-tub-clean", "title": "Can I add laundry during Tub Clean?", "answer": "No. Run Tub Clean only when the drum is empty. Never load laundry during this cycle.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 37-38", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-add-laundry-during-tub-clean", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-add-laundry-during-tub-clean/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-install-the-washer-on-a-slippery-floor", "title": "Can I install the washer on a slippery floor?", "answer": "Yes, but the manual says it may move because of excessive vibration. If that happens, install non-skid pads under the leveling feet.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 15", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-install-the-washer-on-a-slippery-floor", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-install-the-washer-on-a-slippery-floor/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-lay-the-washer-on-its-front-or-back-to-remove-the-carton-base", "title": "Can I lay the washer on its front or back to remove the carton base?", "answer": "No. If you must lay it down, protect the side of the washer and lay it carefully on its side only.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-lay-the-washer-on-its-front-or-back-to-remove-the-carton-base", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-lay-the-washer-on-its-front-or-back-to-remove-the-carton-base/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-opt-out-of-the-arbitration-provision", "title": "Can I opt out of the arbitration provision?", "answer": "Yes. You must opt out within 30 calendar days of the first consumer purchaser’s purchase date by email to optout@lge.com or by calling 1-800-980-2973. Your notice must include your name, address, purchase date, model name or number, and serial number.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-opt-out-of-the-arbitration-provision", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-opt-out-of-the-arbitration-provision/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer", "title": "Can I put detergent packs in the dispenser drawer?", "answer": "No. Place liquid or powdered detergent packs, gel detergents, and tablet detergents directly in the drum before loading laundry.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-reach-into-the-washer-while-the-drum-is-moving", "title": "Can I reach into the washer while the drum is moving?", "answer": "No. Press Start/Pause and wait until the tub or drum stops completely before loading, unloading, or adding items.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-reach-into-the-washer-while-the-drum-is-moving", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-reach-into-the-washer-while-the-drum-is-moving/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-run-the-washer-without-the-inlet-filters-installed", "title": "Can I run the washer without the inlet filters installed?", "answer": "No. The manual says not to use the washer without the inlet filters. Doing so can cause leaks, malfunction, continuous valve opening, flooding, and property damage.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-run-the-washer-without-the-inlet-filters-installed", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-run-the-washer-without-the-inlet-filters-installed/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-start-a-cycle-from-the-app-after-turning-on-remote-start", "title": "Can I start a cycle from the app after turning on Remote Start?", "answer": "Yes, but once Remote Start is enabled, the cycle must be started from the LG ThinQ app.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-start-a-cycle-from-the-app-after-turning-on-remote-start", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-start-a-cycle-from-the-app-after-turning-on-remote-start/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-use-automotive-antifreeze-when-storing-the-washer", "title": "Can I use automotive antifreeze when storing the washer?", "answer": "No. The manual says to never use automotive antifreeze. Use 1 gallon of nontoxic recreational vehicle (RV) antifreeze instead.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-automotive-antifreeze-when-storing-the-washer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-automotive-antifreeze-when-storing-the-washer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-use-no-spin-with-turbowashtm", "title": "Can I use No Spin with TurboWashTM?", "answer": "No. If TurboWashTM is on, No Spin cannot be selected as the spin setting.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 25-28", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-no-spin-with-turbowashtm", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-no-spin-with-turbowashtm/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-use-powdered-detergent-in-the-main-wash-compartment", "title": "Can I use powdered detergent in the main wash compartment?", "answer": "Yes. The main wash compartment accepts either powdered or liquid detergent.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-powdered-detergent-in-the-main-wash-compartment", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-powdered-detergent-in-the-main-wash-compartment/catalog.json" } ], "relatedParts": [ { "id": "lg-wm4000hba-drain-pump-filter", "title": "Drain pump filter", "partType": "Filter", "partNumber": "model-specific", "partStatus": "placeholder", "sourceUrl": "https://www.lg.com/us/support/parts-accessories", "url": "https://manualanswers.com/parts/lg-wm4000hba-drain-pump-filter", "catalogUrl": "https://manualanswers.com/parts/lg-wm4000hba-drain-pump-filter/catalog.json", "fitChecklistUrl": "https://manualanswers.com/parts/lg-wm4000hba-drain-pump-filter#fit-checklist" } ] }, { "id": "lg-wm4000hba-washer-not-draining", "title": "LG WM4000HBA washer not draining", "summary": "A source-backed drain checklist for the LG WM4000HBA washer, centered on the drain hose, drain pump filter, and OE error path.", "difficulty": "Basic", "tools": [ "Towel", "Shallow pan", "Small brush" ], "steps": [ { "id": "step-1", "title": "Step 1", "text": "Pause the cycle and turn the washer off before opening the drain pump access area.", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining#step-1" }, { "id": "step-2", "title": "Step 2", "text": "Drain remaining water through the small drain hose into a shallow pan.", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining#step-2" }, { "id": "step-3", "title": "Step 3", "text": "Remove the drain pump filter, clear debris, and reinstall it fully.", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining#step-3" }, { "id": "step-4", "title": "Step 4", "text": "Check the drain hose for kinks, clogs, height problems, or being pushed too far into the standpipe.", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining#step-4" }, { "id": "step-5", "title": "Step 5", "text": "Run a rinse/spin or short test cycle and watch for an OE error.", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining#step-5" }, { "id": "step-6", "title": "Step 6", "text": "If OE returns after these checks, use LG support or schedule service.", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining#step-6" } ], "sourceCitation": "LG Washer OE Error Code support page; LG WM4000HBA Owner's Manual, pages 48-49 and 55-56", "sourceUrl": "https://www.lg.com/us/support/help-library/lg-washer-oe-error-code-front-load-washer--20150140270078", "url": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining", "catalogUrl": "https://manualanswers.com/troubleshooting/lg-wm4000hba-washer-not-draining/catalog.json", "sourceManuals": [ { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } ], "relatedErrorCodes": [ { "id": "lg-wm4000hba-oe-error-code", "code": "OE", "title": "LG WM4000HBA OE error code", "meaning": "OE points to a washer drain problem: the washer is not draining normally or detects that water remains when it should be gone.", "url": "https://manualanswers.com/error-codes/lg-wm4000hba-oe-error-code", "catalogUrl": "https://manualanswers.com/error-codes/lg-wm4000hba-oe-error-code/catalog.json" } ], "relatedAnswers": [ { "id": "lg-wm4000hba-owners-manual-are-clicking-humming-or-water-sloshing-sounds-normal-during-a-cycle", "title": "Are clicking, humming, or water sloshing sounds normal during a cycle?", "answer": "Yes. The manual lists clicking, spraying or hissing, humming or gurgling, water sloshing, and water being added after the washer has already begun to operate as normal operation sounds.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 45", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-are-clicking-humming-or-water-sloshing-sounds-normal-during-a-cycle", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-are-clicking-humming-or-water-sloshing-sounds-normal-during-a-cycle/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-add-laundry-during-tub-clean", "title": "Can I add laundry during Tub Clean?", "answer": "No. Run Tub Clean only when the drum is empty. Never load laundry during this cycle.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 37-38", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-add-laundry-during-tub-clean", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-add-laundry-during-tub-clean/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-install-the-washer-on-a-slippery-floor", "title": "Can I install the washer on a slippery floor?", "answer": "Yes, but the manual says it may move because of excessive vibration. If that happens, install non-skid pads under the leveling feet.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 15", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-install-the-washer-on-a-slippery-floor", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-install-the-washer-on-a-slippery-floor/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-lay-the-washer-on-its-front-or-back-to-remove-the-carton-base", "title": "Can I lay the washer on its front or back to remove the carton base?", "answer": "No. If you must lay it down, protect the side of the washer and lay it carefully on its side only.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 11-12", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-lay-the-washer-on-its-front-or-back-to-remove-the-carton-base", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-lay-the-washer-on-its-front-or-back-to-remove-the-carton-base/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-opt-out-of-the-arbitration-provision", "title": "Can I opt out of the arbitration provision?", "answer": "Yes. You must opt out within 30 calendar days of the first consumer purchaser’s purchase date by email to optout@lge.com or by calling 1-800-980-2973. Your notice must include your name, address, purchase date, model name or number, and serial number.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 53-56", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-opt-out-of-the-arbitration-provision", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-opt-out-of-the-arbitration-provision/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer", "title": "Can I put detergent packs in the dispenser drawer?", "answer": "No. Place liquid or powdered detergent packs, gel detergents, and tablet detergents directly in the drum before loading laundry.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-reach-into-the-washer-while-the-drum-is-moving", "title": "Can I reach into the washer while the drum is moving?", "answer": "No. Press Start/Pause and wait until the tub or drum stops completely before loading, unloading, or adding items.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-reach-into-the-washer-while-the-drum-is-moving", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-reach-into-the-washer-while-the-drum-is-moving/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-run-the-washer-without-the-inlet-filters-installed", "title": "Can I run the washer without the inlet filters installed?", "answer": "No. The manual says not to use the washer without the inlet filters. Doing so can cause leaks, malfunction, continuous valve opening, flooding, and property damage.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-run-the-washer-without-the-inlet-filters-installed", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-run-the-washer-without-the-inlet-filters-installed/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-start-a-cycle-from-the-app-after-turning-on-remote-start", "title": "Can I start a cycle from the app after turning on Remote Start?", "answer": "Yes, but once Remote Start is enabled, the cycle must be started from the LG ThinQ app.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-start-a-cycle-from-the-app-after-turning-on-remote-start", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-start-a-cycle-from-the-app-after-turning-on-remote-start/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-use-automotive-antifreeze-when-storing-the-washer", "title": "Can I use automotive antifreeze when storing the washer?", "answer": "No. The manual says to never use automotive antifreeze. Use 1 gallon of nontoxic recreational vehicle (RV) antifreeze instead.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-automotive-antifreeze-when-storing-the-washer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-automotive-antifreeze-when-storing-the-washer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-use-no-spin-with-turbowashtm", "title": "Can I use No Spin with TurboWashTM?", "answer": "No. If TurboWashTM is on, No Spin cannot be selected as the spin setting.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 25-28", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-no-spin-with-turbowashtm", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-no-spin-with-turbowashtm/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-use-powdered-detergent-in-the-main-wash-compartment", "title": "Can I use powdered detergent in the main wash compartment?", "answer": "Yes. The main wash compartment accepts either powdered or liquid detergent.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-powdered-detergent-in-the-main-wash-compartment", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-powdered-detergent-in-the-main-wash-compartment/catalog.json" } ], "relatedParts": [ { "id": "lg-wm4000hba-drain-pump-filter", "title": "Drain pump filter", "partType": "Filter", "partNumber": "model-specific", "partStatus": "placeholder", "sourceUrl": "https://www.lg.com/us/support/parts-accessories", "url": "https://manualanswers.com/parts/lg-wm4000hba-drain-pump-filter", "catalogUrl": "https://manualanswers.com/parts/lg-wm4000hba-drain-pump-filter/catalog.json", "fitChecklistUrl": "https://manualanswers.com/parts/lg-wm4000hba-drain-pump-filter#fit-checklist" } ] } ] }