{ "@context": "https://schema.org", "@type": "Dataset", "name": "Excessive suds ManualAnswers symptom catalog", "description": "Source-backed symptom graph with reviewed guides, answers, codes, manual sections, parts, models, source URLs, and export links.", "url": "https://manualanswers.com/symptoms/excessive-suds/catalog.json", "numberOfItems": 1, "license": "Source manual rights remain with the original publisher; ManualAnswers metadata and citations are provided for discovery and support context.", "distribution": { "@type": "DataDownload", "encodingFormat": "application/json", "contentUrl": "https://manualanswers.com/symptoms/excessive-suds/catalog.json" }, "items": [ { "id": "excessive-suds", "title": "Excessive suds", "description": "Suds, svd messages, HE detergent, detergent amount, extra rinse, and oversudsing recovery.", "queryTerms": [ "suds", "oversudsing", "svd", "detergent", "HE detergent", "extra rinse" ], "url": "https://manualanswers.com/symptoms/excessive-suds", "catalogUrl": "https://manualanswers.com/symptoms/excessive-suds/catalog.json", "sourceProof": { "guides": 0, "reviewedAnswers": 9, "errorCodes": 0, "sourceSections": 16, "parts": 0, "reviewedManuals": 1, "originalSourceUrls": 1, "directPdfRoutes": 1, "htmlCaptures": 0, "plainTextExports": 1 }, "categories": [ { "id": "laundry", "name": "Laundry", "url": "https://manualanswers.com/categories/laundry", "symptomUrl": null } ], "brands": [ { "id": "lg", "name": "LG", "url": "https://manualanswers.com/brands/lg", "supportUrl": "https://www.lg.com/us/support", "kitchenSymptomUrl": null } ], "products": [ { "id": "lg-wm4000hba", "name": "LG WM4000HBA Front Load Washer", "modelNumber": "WM4000HBA", "url": "https://manualanswers.com/models/lg-wm4000hba", "catalogUrl": "https://manualanswers.com/models/lg-wm4000hba/catalog.json", "symptomUrl": "https://manualanswers.com/models/lg-wm4000hba/symptoms/excessive-suds" } ], "guides": [], "questions": [ { "id": "lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer", "title": "Can I put detergent packs in the dispenser drawer?", "answer": "No. Place liquid or powdered detergent packs, gel detergents, and tablet detergents directly in the drum before loading laundry.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-put-detergent-packs-in-the-dispenser-drawer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-use-powdered-detergent-in-the-main-wash-compartment", "title": "Can I use powdered detergent in the main wash compartment?", "answer": "Yes. The main wash compartment accepts either powdered or liquid detergent.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-powdered-detergent-in-the-main-wash-compartment", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-powdered-detergent-in-the-main-wash-compartment/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-can-i-use-regular-detergent-in-this-washer", "title": "Can I use regular detergent in this washer?", "answer": "No. The washer is designed for HE (High-Efficiency) detergents only. Using non-HE detergent may cause oversudsing, poor performance, error codes, cycle failure, and washer damage.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-regular-detergent-in-this-washer", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-can-i-use-regular-detergent-in-this-washer/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-how-much-detergent-should-i-use-for-pre-wash", "title": "How much detergent should I use for Pre-wash?", "answer": "Use half the amount recommended for the main wash cycle.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-much-detergent-should-i-use-for-pre-wash", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-how-much-detergent-should-i-use-for-pre-wash/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-before-washing-clothes-for-the-first-time", "title": "What should I do before washing clothes for the first time?", "answer": "Select the Normal cycle, add half the usual amount of detergent, and run the washer without clothes to remove possible manufacturing residue and water from the drum.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-before-washing-clothes-for-the-first-time", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-before-washing-clothes-for-the-first-time/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-leaks", "title": "What should I do if the washer leaks?", "answer": "Check the hoses and connectors for leaks, cracks, and splits, and tighten the connections. Also check for a clogged house drain, a drain hose that came out or was not inserted far enough, and oversudsing from using too much detergent.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-leaks", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-what-should-i-do-if-the-washer-leaks/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-where-should-i-put-detergent-packs-gel-detergents-or-tablet-detergents", "title": "Where should I put detergent packs, gel detergents, or tablet detergents?", "answer": "Place them in the drum before loading the laundry. Do not put them in the dispenser.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-where-should-i-put-detergent-packs-gel-detergents-or-tablet-detergents", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-where-should-i-put-detergent-packs-gel-detergents-or-tablet-detergents/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-why-is-detergent-not-dispensing-completely", "title": "Why is detergent not dispensing completely?", "answer": "Common causes are putting detergent in the wrong compartment, not closing the dispenser drawer fully, using too much detergent, low water supply, or normal residue buildup in the dispenser.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-is-detergent-not-dispensing-completely", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-is-detergent-not-dispensing-completely/catalog.json" }, { "id": "lg-wm4000hba-owners-manual-why-is-there-so-little-water-in-my-washer-how-can-it-clean-the-clothes", "title": "Why is there so little water in my washer? How can it clean the clothes?", "answer": "That is normal for an HE (High-Efficiency) washer. It uses a minimum amount of water and energy, and the low water level makes the detergent more concentrated for effective cleaning.", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "url": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-is-there-so-little-water-in-my-washer-how-can-it-clean-the-clothes", "catalogUrl": "https://manualanswers.com/questions/lg-wm4000hba-owners-manual-why-is-there-so-little-water-in-my-washer-how-can-it-clean-the-clothes/catalog.json" } ], "errorCodes": [], "manualSections": [ { "id": "lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "title": "Scan to see the online manual. continued, pages 1-2", "sectionType": "warranty", "pageStart": 1, "pageEnd": 2, "excerpt": "Continued Manual Pages: What These Pages Cover These pages do not add operating instructions yet. They show the manual’s opening information and table of contents, which tells you where to find each major topic in the full owner’s manual. Manual identification - Product: Washing machine - Model family: WM4000HA - Manual number: MFL71964303 - Revision shown on these pages: Rev.06012326 - The manual says to read it thoroughly before operating the appliance and to keep it handy for reference. What is listed in the table of contents The manual is organized into these main sections: Important Safety Instructions - Read all instructions before use. - Includes warning statements and caution stateme", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 1-2", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-scan-to-see-the-online-manual-continued-pages-1-2", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "title": "Read This First: Safety Messages and Symbols", "sectionType": "safety", "pageStart": 3, "pageEnd": 6, "excerpt": "Read This First: Safety Messages and Symbols Before using the washer, read all instructions and keep them for later reference. Safety alert symbol and message words This manual and the appliance use a safety alert symbol to warn you about hazards. - The safety alert symbol means there is a potential hazard that can kill or injure you or others. - Safety messages with WARNING mean you may be killed or seriously injured if instructions are not followed. - Safety messages with CAUTION mean you may be injured or the product may be damaged if instructions are not followed. Each safety message explains: - what the hazard is, - how to reduce the chance of injury, and - what may happen if the instru", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 3-6", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-read-this-first-safety-messages-and-symbols", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "title": "Product Overview and Parts Identification", "sectionType": "other", "pageStart": 7, "pageEnd": 8, "excerpt": "Product Overview and Parts Identification This section helps you identify the washer’s main parts, the accessories that come with it, the items you must buy separately, and the basic product specifications. Product features and important note The illustrations in the manual may not exactly match your washer, and the components and accessories may change without prior notice for product improvement. Important warning: For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product malfunction, property damage, or bodily injury caused by separately purchased unauthorized components, parts, or non-LG products. Main parts of the wash", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 7-8", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-product-overview-and-parts-identification", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "title": "Before Use: Basic Operation Overview", "sectionType": "operation", "pageStart": 17, "pageEnd": 18, "excerpt": "Before Use: Basic Operation Overview Important safety note Before operating the washer, read the Safety Instructions to reduce the risk of fire, electric shock, or injury. Before the first wash Before washing clothes for the first time: - Select the Normal cycle. - Add half the usual amount of detergent. - Start the washer without clothes. This first run helps remove possible residue and water that may have been left in the drum during manufacturing. Basic wash sequence 1) Sort laundry and load the washer For better washing results and less chance of damage: - Sort laundry by fabric type, soil level, color, and load size as needed. - Open the door and load the items into the washer. If you a", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 17-18", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-before-use-basic-operation-overview", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "title": "Sorting and Loading Laundry", "sectionType": "operation", "pageStart": 19, "pageEnd": 20, "excerpt": "Sorting and Loading Laundry Follow these steps before starting a wash cycle so clothes clean well and the washer stays balanced. 1) Check the care label on each item Many garments have a fabric care label. Use the label instructions to help choose the right cycle and options. The manual lists these label directions: - Hand wash - Machine wash, Normal cycle - Gentle/Delicate setting — slow agitation and/or reduced wash time - Perm Press/Wrinkle Resistant setting — includes a cool down or cold spray before a slower spin - Water temperature: Hot, Warm, or Cold/Cool - Do not wash - Do not wring - Bleach symbols: Do not bleach, Any bleach when needed, or Only non-chlorine bleach when needed 2) Pr", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 19-20", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-sorting-and-loading-laundry", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "title": "Using Detergent, Bleach, and Other Laundry Products", "sectionType": "operation", "pageStart": 21, "pageEnd": 22, "excerpt": "Using Detergent, Bleach, and Other Laundry Products This washer uses an automatic dispenser drawer for many laundry products, but some products must go directly into the drum. For best results, use the correct compartment and do not overfill. Before you add anything - Always use HE (High-Efficiency) detergent with this washer. - Follow the detergent, bleach, and softener manufacturer’s recommendations. - Use less detergent for soft water, light soil, or smaller loads. - Be extra careful with 2X and 3X concentrated detergents. Even a small extra amount can cause problems. - Never use more than the maximum amount recommended by the manufacturer. - Do not place or store detergent, bleach, or li", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 21-22", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-using-detergent-bleach-and-other-laundry-products", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-wash-cycles-guide", "title": "Wash Cycles Guide", "sectionType": "operation", "pageStart": 25, "pageEnd": 28, "excerpt": "Wash Cycles Guide The washer has different cycles designed for specific types of laundry. For best washing performance and fabric care, choose the cycle that matches the load contents. LG also recommends following the care labels on your garments. For help reading fabric care symbols, see the Sorting Laundry section. To choose a cycle: - Turn the knob or press the button to select the desired cycle. - When a cycle is selected, the light for that cycle turns on. A few general notes: - If a load weight is mentioned, the manual says to treat 1 lb (0.45 kg) as about 1 thick dry bath towel. - The temperature indicator lights up when Tap Cold, Cold, Warm, Hot, or Extra Hot is selected. - The spin ", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 25-28", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-wash-cycles-guide", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "title": "Cycle Modifiers and Basic Options", "sectionType": "operation", "pageStart": 29, "pageEnd": 32, "excerpt": "Cycle Modifiers and Basic Options Your washer lets you customize many cycles after you choose the cycle. Each cycle starts with default settings, but you can change some settings using the modifier buttons. Before you change settings - Repeatedly press the button for the setting you want until the correct indicator light turns on. - The LED next to the selected setting lights up. - The washer automatically adjusts the water level for the load size and fabric type for better results and efficiency. - This is a high-efficiency washer, so the water level may look lower than expected. That is normal, and washing and rinsing performance is not reduced. - Not every temperature, spin speed, soil le", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 29-32", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-cycle-modifiers-and-basic-options", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "title": "LG ThinQ App and Smart Features", "sectionType": "other", "pageStart": 33, "pageEnd": 36, "excerpt": "LG ThinQ App and Smart Features The LG ThinQ app lets you communicate with the washer from a smartphone. It is used for remote control, cycle downloads, monitoring, alerts, settings, and Smart Diagnosis. What the LG ThinQ app can do If your washer has the wireless LAN module, the app can provide these features: - Remote Start: control the washer remotely from the LG ThinQ app. - Downloaded cycles: download new and specialized cycles that are not included on the washer. - Tub Clean Coach: see how many cycles remain before it is time to run Tub Clean. - Energy Monitoring: track the washer’s power use and see how it changes with selected wash cycles and options. - Smart Diagnosis: get informati", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 33-36", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-lg-thinq-app-and-smart-features", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "title": "Cleaning the Washer Exterior and Door", "sectionType": "maintenance", "pageStart": 37, "pageEnd": 38, "excerpt": "Cleaning the Washer Exterior and Door Keeping the outside of the washer and the door clean helps protect the finish and reduce moisture and odor. Safety first - Unplug the appliance before cleaning to avoid the risk of electric shock. - Do not spray water inside the washer. This may cause fire or electric shock. - Do not use volatile substances such as benzene, paint thinner, alcohol, or acetone, and do not use abrasive cleaners or detergents with strong chemical components. These can discolor or damage the appliance, or may cause a fire. - Do not touch the surface or the display with sharp objects. After each wash When a cycle is finished: - Wipe the door and the inside of the door seal to ", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 37-38", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-cleaning-the-washer-exterior-and-door", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "title": "Clean the Detergent Drawer and Water Inlet Filters", "sectionType": "maintenance", "pageStart": 39, "pageEnd": 39, "excerpt": "Clean the Detergent Drawer and Water Inlet Filters This section covers two maintenance tasks that can help prevent filling problems, leaks, and buildup: - Cleaning residue from the detergent drawer opening - Cleaning the water inlet filters if the washer does not fill properly Cleaning the detergent drawer opening After cleaning the drawer itself, clean the drawer opening where the detergent drawer slides in. 1. Use a small, non-metal brush. 2. Clean the recess around the drawer opening. 3. Remove all residue from the upper and lower parts of the recess. 4. Replace the drawer. Use care to remove buildup from both the top and bottom areas of the opening so the drawer can sit properly. Cleanin", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 39", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-detergent-drawer-and-water-inlet-filters", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "title": "Clean the Drain Pump Filter and Prepare for Storage or Freezing", "sectionType": "maintenance", "pageStart": 40, "pageEnd": 41, "excerpt": "Clean the drain pump filter The washer can fail to drain if the drain pump filter becomes clogged. LG recommends cleaning the drain filter periodically to help prevent clogging from foreign objects. Before you start - Turn off the washer and unplug the power cord. - Be careful: if there is water in the drum, opening the drain filter can cause water to overflow. - Use a bucket if the drum is not completely drained before you open the drain filter. - Do not use the washer without the drain filter, and do not use it with the drain filter assembled incorrectly. This can cause leaks or malfunction. Steps to clean the drain pump filter 1. Open the drain pump filter cover. 2. Drain any remaining wa", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 40-41", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-clean-the-drain-pump-filter-and-prepare-for-storage-or-freezing", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "title": "Troubleshooting Overview and FAQs", "sectionType": "troubleshooting", "pageStart": 43, "pageEnd": 43, "excerpt": "Troubleshooting Overview Your washer has an automatic error-monitoring system that detects and helps diagnose problems early. If the washer does not work properly or does not work at all, check the items below before calling for service. For more detailed information or videos, LG directs you to the troubleshooting page at www.lg.com. Common Questions and Checks Loud banging noises while the washer is filling with water This is usually not a problem with the washer itself. It is often caused by plumbing in the home. When the washer’s water valve shuts off, it can make your home’s pipes move, creating a loud banging sound. This is called water hammer. It can be reduced by installing a water h", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 43", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-troubleshooting-overview-and-faqs", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "title": "Error Codes and Washer Fault Messages", "sectionType": "troubleshooting", "pageStart": 44, "pageEnd": 44, "excerpt": "Error Codes and Washer Fault Messages When an error code appears on the washer display, it tells you what type of problem the washer has detected. Use the code to identify the issue, then follow the matching solution below. UE — Unbalance Error The load is too small, the load is uneven, or the items are too different in weight. What to do: - Add additional items so the washer can better balance the load. - Try to wash items of similar weight together so the washer can distribute the load more evenly during spinning. - If items are tangled and the washer cannot rebalance them automatically, manually redistribute the load. dE, dE1, dEz, dE4 — Door Open Error The door is not secured. What to do", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted page 44", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-error-codes-and-washer-fault-messages", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "title": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior", "sectionType": "troubleshooting", "pageStart": 46, "pageEnd": 48, "excerpt": "Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior This section helps you troubleshoot common washer problems such as leaks, detergent not dispensing correctly, filling issues, pauses during a cycle, and the washer stopping or not starting. Banging noise when the washer is filling with water If you hear a banging noise while the washer is filling, this is described as water hammer. - This happens when plumbing in the home moves or flexes as the washer water valves shut off. - Water hammer is not caused by a defect in the washer. - For best results, install water hammer arrestors between the fill hose and the washer. These are sold separately at hardware or home impr", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 46-48", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-operation-problems-leaks-detergent-dispensing-filling-and-cycle-behavior", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } }, { "id": "lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "title": "Laundry Results Problems: Wrinkling, Staining, Odor, and Wi‑Fi Issues", "sectionType": "troubleshooting", "pageStart": 49, "pageEnd": 50, "excerpt": "Troubleshooting Laundry Results, Odors, and Wi‑Fi Use the suggestions below when clothes are wrinkled, stained, smell musty, or when the washer will not connect to Wi‑Fi. Wrinkling The washer may be overloaded. - The washer can be fully loaded, but the drum should not be tightly packed. - The door should close easily. Hot and cold water inlet hoses may be reversed. - A hot water rinse can set wrinkles in garments. - Check the inlet hose connectors. Staining Bleach or softener may have dispensed too soon. - The dispenser compartment may have been overfilled or closed too quickly, which can cause bleach or softener to dispense immediately. - Measure bleach carefully, and never use more than 1 ", "sourceCitation": "LG WM4000HBA Owner's Manual, extracted pages 49-50", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/sections/lg-wm4000hba-owners-manual-laundry-results-problems-wrinkling-staining-odor-and-wi-fi-issues", "manual": { "id": "lg-wm4000hba-owners-manual", "title": "LG WM4000HBA Owner's Manual", "manualType": "Owner's Manual", "sourceUrl": "https://www.lg.com/us/support/product/lg-WM4000HBA.ABLEUUS", "url": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual", "readUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/read", "downloadUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/download", "textUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/text.txt", "catalogUrl": "https://manualanswers.com/manuals/lg-wm4000hba-owners-manual/catalog.json" } } ], "parts": [] } ] }