LG · Laundry · DLEX4000B · Owner's Manual
Troubleshooting by symptom: steam, odor, and Wi-Fi from LG DLEX4000B Owner's Manual. Read the extracted page 54-55, related manual answers, and source citation.
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Use this section when you notice steam behavior that seems unusual, odors in clothing or inside the appliance, or problems connecting to Wi‑Fi.
Problem: Drum does not turn during Steam Cycle
This is normal. - The drum is turned off so the steam vapor stays in the drum. - The drum normally turns for about 2 seconds once a minute.
Problem: Cannot see steam vapor at the beginning of cycle
This is normal. - Steam is released at different stages of the cycle for each option.
Problem: Odors remain in clothing after Steam Fresh™
Steam Fresh™ may not remove strong odors completely. - Fabrics with strong odors should be washed in a normal cycle.
Problem: The appliance has an unpleasant odor
If the appliance is new, the odor may be caused by the rubber material inside the appliance. - This odor is normal when the appliance is new. - It should disappear after you run several cycles.
If you smell an odor during use: - Do not exceed the detergent amount recommended by the manufacturer when washing clothes. Too much detergent can build up on clothing and cause odors. - Do not leave clothes in the washer or dryer after the cycle ends. Unload clothing promptly when the cycle ends. - Keep lint filters clean. Dirty or clogged lint filters can cause odors. - After cleaning the lint filter, let it dry completely before using it again.
Problem: Trouble connecting the appliance and smartphone to the Wi‑Fi network
Check these possible causes and fixes: - The Wi‑Fi password may have been entered incorrectly. Delete your home Wi‑Fi network and start the connection process again. - Mobile data on your smartphone may be turned on. Turn off mobile data before connecting the appliance. - The wireless network name (SSID) may be set incorrectly. The SSID should use only English letters and numbers. Do not use special characters. - The router frequency may not be 2.4 GHz. Only a 2.4 GHz router frequency is supported. Set the router to 2.4 GHz and connect again. If needed, check the router frequency with your Internet service provider or the router manufacturer. - The appliance and router may be too far apart. A weak signal can prevent a correct connection. Move the router closer to the appliance or install a Wi‑Fi repeater.
On some phones, the app may ask for a password to connect to the product. - Find the network name that starts with “LG” under Settings > Networks. - Note the last part of the network name.
Use the correct password format based on the network name: - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345. - If the network name looks like LGE_Appliance_XXXX, enter the last 4 characters twice as the password. - Example: if the network name is LGE_Appliance_8b92, enter 8b928b92. - This password is case sensitive. - The last 4 characters are unique to your appliance.
LG DLEX4000B Owner's Manual, extracted pages 54-55
Yes. The drum is turned off so the steam vapor stays in the drum, and it normally turns for about 2 seconds once a minute.
Use the last 4 characters of the network name, repeated twice, with no spaces. The password is case sensitive and refers to the LG network name, not your home network.
Fabrics with strong odors should be washed in a normal cycle.
That is normal. Steam is released at different stages of the cycle depending on the option selected.
This section is extracted from the official manual record and keeps its source citation attached.