Washer not filling.
Water supply, inlet filters, IE codes, water valves, and fill troubleshooting for washers. This page groups reviewed ManualAnswers guides, codes, answers, manual sections, and parts.
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Appliance categories
- Laundry · 3 models · 47 matching records
Laundry washer not filling
0 guides · 21 answers · 0 codes · 26 manual sections · 0 parts.
Guides
- No reviewed guides match this symptom yet.
Answers
- LG · Laundry · WM4000HBA
Can I run the washer without the inlet filters installed?
No. The manual says not to use the washer without the inlet filters. Doing so can cause leaks, malfunction, continuous valve opening, flooding, and property damage.
- LG · Laundry · WM4000HBA
Can I use regular detergent in this washer?
No. The washer is designed for HE (High-Efficiency) detergents only. Using non-HE detergent may cause oversudsing, poor performance, error codes, cycle failure, and washer damage.
- LG · Laundry · WM4000HBA
Do I need to remove all 4 shipping bolt assemblies?
Yes. All 4 bolt assemblies must be completely removed to avoid product damage.
- LG · Laundry · WM4000HBA
How do I secure the drain hose in a laundry tub setup?
Clip the end of the hose into the elbow bracket, hang the hose over the side of the laundry tub, and secure it with the provided tie strap.
- LG · Laundry · WM4000HBA
How do I start arbitration under the U.S. limited warranty?
First send LG written notice at least 30 days before starting arbitration, with your name, address, phone number, product identification, claim description, and the relief you want. If the dispute is not resolved in 30 days, either party may file for arbitration.
- LG · Laundry · WM4000HBA
What accessories are included with the washer?
The included accessories are Non-skid Pads, Hole Caps, Wrench, Tie Strap, and an Elbow Bracket for securing the drain hose.
- LG · Laundry · WM4000HBA
What accessories do I need to buy separately?
The required accessory sold separately is a set of Hot and Cold Water Hoses. Optional accessories sold separately include a Pedestal, Pedestal Washer, Stacking Kit, and Extension Drain Hose.
- LG · Laundry · WM4000HBA
What does an IE error message mean in this section?
An IE error message may blink when the water pressure is low or an inlet filter is clogged with dirt. Clean the inlet filter.
- LG · Laundry · WM4000HBA
What happens if I press the Power button during a cycle?
The cycle is canceled, any load settings are lost, and the door unlocks after a brief pause.
- LG · Laundry · WM4000HBA
What should I do if my drain is built into the wall?
Fasten the drain hose to one of the water hoses with the provided tie strap, with the ribbed side on the inside.
- LG · Laundry · WM4000HBA
What should I do if the washer does not fill properly and shows an error message?
Check and clean the water inlet filters. The display message can mean the inlet valve filter screens are clogged by hard water scale, sediment, or other debris.
- LG · Laundry · WM4000HBA
What should I do if the water inlet hoses are frozen?
Immerse the water inlet hoses in hot water to thaw them, reconnect them to the washer and faucets, turn on the faucets, then press Power, choose Spin for a spin-only cycle, and press Start/Pause.
- LG · Laundry · WM4000HBA
What should I look for during the test cycle?
Check that water is supplied, the washer does not rock or vibrate excessively, and it drains well during the spin cycle.
- LG · Laundry · WM4000HBA
What tools do I need before installing the washer?
The manual lists pliers, a flat-blade screwdriver, and a level.
- LG · Laundry · WM4000HBA
What tools or supplies do I need to clean the inlet filters?
You need access to the washer power and water shutoffs, pliers to remove the filters, and either white vinegar or a lime scale remover for soaking the filters.
- LG · Laundry · WM4000HBA
Who is covered by this limited warranty?
The warranty is valid only for the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S. territories.
- LG · Laundry · WM4000HBA
Why are my clothes wrinkled after washing?
The drum may be overloaded, or the hot and cold water inlet hoses may be reversed.
- LG · Laundry · WM4000HBA
Why does my washer make loud banging noises while it is filling with water?
It is usually caused by plumbing in your home, not by a washer defect. When the water valve shuts off, your pipes can move and make a banging noise called water hammer. A water hammer arrestor can reduce it.
- LG · Laundry · WM4000HBA
Why does the washer make a banging noise when filling with water?
This is described as water hammer. It is caused by household plumbing moving or flexing when the washer valves shut off, and it is not a washer defect. The manual suggests water hammer arrestors, or lowering very high household water pressure.
- LG · Laundry · WM4000HBA
Why is detergent not dispensing completely?
Common causes are putting detergent in the wrong compartment, not closing the dispenser drawer fully, using too much detergent, low water supply, or normal residue buildup in the dispenser.
- LG · Laundry · WM4000HBA
Why is there so little water in my washer? How can it clean the clothes?
That is normal for an HE (High-Efficiency) washer. It uses a minimum amount of water and energy, and the low water level makes the detergent more concentrated for effective cleaning.
Error codes
- No reviewed error codes match this symptom yet.
Manual sections
- LG · Laundry · WM4000HBA
Scan to see the online manual. continued, pages 1-2
Continued Manual Pages: What These Pages Cover These pages do not add operating instructions yet. They show the manual’s opening information and table of contents, which tells you where to find each major topic in the full owner’s manual. Manual identification
- LG · Laundry · WM4000HBA
Read This First: Safety Messages and Symbols
Read This First: Safety Messages and Symbols Before using the washer, read all instructions and keep them for later reference. Safety alert symbol and message words This manual and the appliance use a safety alert symbol to warn you about hazards. - The safety
- LG · Laundry · WM4000HBA
Product Overview and Parts Identification
Product Overview and Parts Identification This section helps you identify the washer’s main parts, the accessories that come with it, the items you must buy separately, and the basic product specifications. Product features and important note The illustrations
- LG · Laundry · WM4000HBA
Before Installation: Requirements and Planning
Before Installation: Requirements and Planning Read these installation instructions before you install the washer or move it to a new location. The manual gives this installation sequence: 1. Choosing the proper location 2. Unpacking and removing shipping mate
- LG · Laundry · WM4000HBA
Unpack and Remove Shipping Materials
Unpack and Remove Shipping Materials Before you operate the washer, remove all shipping materials so the unit can work properly and to help prevent damage. What to do first - Remove the carton and all shipping material. - Lift the washer off the foam base. - I
- LG · Laundry · WM4000HBA
Connect the Water Inlet Hoses
Connect the Water Inlet Hoses Follow these steps to connect the hot and cold water supply hoses correctly and check that they are clean and leak-free. 1) Connect the hoses to the faucets - Connect the water inlet hoses to the hot and cold water faucets by hand
- LG · Laundry · WM4000HBA
Connect and Secure the Drain Hose
Connect and Secure the Drain Hose Choose the drain setup that matches your home, then secure the hose exactly as shown. The washer uses a drain hose with an elbow bracket and a provided tie strap. Before you start - Make sure the drain hose is positioned corre
- LG · Laundry · WM4000HBA
Final Installation Check and Power Test
Final Installation Check and Power Test After the washer has been installed, use the final check below to confirm that the power connection, water supply, spinning, draining, and leveling are all working properly. Connect to power - Plug the washer into a 120
- LG · Laundry · WM4000HBA
Before Use: Basic Operation Overview
Before Use: Basic Operation Overview Important safety note Before operating the washer, read the Safety Instructions to reduce the risk of fire, electric shock, or injury. Before the first wash Before washing clothes for the first time: - Select the Normal cyc
- LG · Laundry · WM4000HBA
Sorting and Loading Laundry
Sorting and Loading Laundry Follow these steps before starting a wash cycle so clothes clean well and the washer stays balanced. 1) Check the care label on each item Many garments have a fabric care label. Use the label instructions to help choose the right cy
- LG · Laundry · WM4000HBA
Using Detergent, Bleach, and Other Laundry Products
Using Detergent, Bleach, and Other Laundry Products This washer uses an automatic dispenser drawer for many laundry products, but some products must go directly into the drum. For best results, use the correct compartment and do not overfill. Before you add an
- LG · Laundry · WM4000HBA
Control Panel and Display Overview
Control Panel and Display Overview This section explains the main controls on the washer and what the display lights mean. Control panel buttons and knob Power On/Off button - Press this button to turn the washer on or off. - If you press it during a cycle, th
- LG · Laundry · WM4000HBA
Wash Cycles Guide
Wash Cycles Guide The washer has different cycles designed for specific types of laundry. For best washing performance and fabric care, choose the cycle that matches the load contents. LG also recommends following the care labels on your garments. For help rea
- LG · Laundry · WM4000HBA
Cycle Modifiers and Basic Options
Cycle Modifiers and Basic Options Your washer lets you customize many cycles after you choose the cycle. Each cycle starts with default settings, but you can change some settings using the modifier buttons. Before you change settings - Repeatedly press the but
- LG · Laundry · WM4000HBA
LG ThinQ App and Smart Features
LG ThinQ App and Smart Features The LG ThinQ app lets you communicate with the washer from a smartphone. It is used for remote control, cycle downloads, monitoring, alerts, settings, and Smart Diagnosis. What the LG ThinQ app can do If your washer has the wire
- LG · Laundry · WM4000HBA
Cleaning the Washer Exterior and Door
Cleaning the Washer Exterior and Door Keeping the outside of the washer and the door clean helps protect the finish and reduce moisture and odor. Safety first - Unplug the appliance before cleaning to avoid the risk of electric shock. - Do not spray water insi
- LG · Laundry · WM4000HBA
Clean the Detergent Drawer and Water Inlet Filters
Clean the Detergent Drawer and Water Inlet Filters This section covers two maintenance tasks that can help prevent filling problems, leaks, and buildup: - Cleaning residue from the detergent drawer opening - Cleaning the water inlet filters if the washer does
- LG · Laundry · WM4000HBA
Clean the Drain Pump Filter and Prepare for Storage or Freezing
Clean the drain pump filter The washer can fail to drain if the drain pump filter becomes clogged. LG recommends cleaning the drain filter periodically to help prevent clogging from foreign objects. Before you start - Turn off the washer and unplug the power c
- LG · Laundry · WM4000HBA
If the Washer or Hose Freezes
If the Washer or Hose Freezes If the washer will not drain or spin because the water inlet hoses or drain hose are frozen, thaw the frozen parts first and then try draining and spinning again. If the water inlet hoses are frozen 1. Immerse the water inlet hose
- LG · Laundry · WM4000HBA
Troubleshooting Overview and FAQs
Troubleshooting Overview Your washer has an automatic error-monitoring system that detects and helps diagnose problems early. If the washer does not work properly or does not work at all, check the items below before calling for service. For more detailed info
- LG · Laundry · WM4000HBA
Noise, Vibration, and Water Hammer Troubleshooting
Noise, Vibration, and Water Hammer Troubleshooting This section helps you tell the difference between normal washer sounds and sounds that may need attention. Normal sounds during operation The following sounds are listed as normal operation: - Clicking: The d
- LG · Laundry · WM4000HBA
Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior
Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior This section helps you troubleshoot common washer problems such as leaks, detergent not dispensing correctly, filling issues, pauses during a cycle, and the washer stopping or not sta
- LG · Laundry · WM4000HBA
Laundry Results Problems: Wrinkling, Staining, Odor, and Wi‑Fi Issues
Troubleshooting Laundry Results, Odors, and Wi‑Fi Use the suggestions below when clothes are wrinkled, stained, smell musty, or when the washer will not connect to Wi‑Fi. Wrinkling The washer may be overloaded. - The washer can be fully loaded, but the drum sh
- LG · Laundry · WM4000HBA
Limited Warranty: Coverage and Terms
Limited Warranty: Coverage and Terms What LG covers If your LG washer fails because of a defect in materials or workmanship under normal and proper use, LG will, at its option, repair or replace the product during the warranty period. This limited warranty app
- LG · Laundry · WM4000HBA
LIMITED WARRANTY continued, pages 53-59 (1 of 2)
Limited Warranty: dispute resolution and Canada warranty terms This section explains how disputes are handled and, for Canada, what the limited warranty covers and does not cover. If you want to start arbitration in the U.S. Before beginning an arbitration pro
- LG · Laundry · WM4000HBA
LIMITED WARRANTY continued, pages 53-59 (2 of 2)
Limited Warranty: what happens if there is a dispute This section explains how warranty disputes are handled for LG Canada. In-home repairs and service area - For products that are still in warranty, in-home repairs are provided only if the product is within a
Parts
- No part references match this symptom yet.