Manual overview · LG · Laundry · WM4000HBA
LG WM4000HBA Owner's Manual questions and answers.
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Answer topics
- 24 answers
Operation
Are clicking, humming, or water sloshing sounds normal during a cycle? · Can I put detergent packs in the dispenser drawer? · Can I start a cycle from the app after turning on Remote Start?
- 19 answers
Safety
Can I add laundry during Tub Clean? · Can I reach into the washer while the drum is moving? · Can I run the washer without the inlet filters installed?
- 11 answers
Installation
Can I install the washer on a slippery floor? · Can I lay the washer on its front or back to remove the carton base? · How do I know the hoses are connected correctly?
- 11 answers
Warranty
Can I opt out of the arbitration provision? · Do these pages explain how to install or use the washer? · Does opting out of arbitration affect warranty coverage?
- 8 answers
Maintenance
How do I try draining and spinning after thawing a frozen hose? · How often should I run Tub Clean? · What does an IE error message mean in this section?
- 6 answers
Other
What accessories are included with the washer? · What accessories do I need to buy separately? · What if the washer rocks after I level it?
- 5 answers
Troubleshooting
What does OE mean? · What does UE mean on the washer display? · What should I do if the washer leaks?
Reviewed answers
Operation
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Are clicking, humming, or water sloshing sounds normal during a cycle?
Yes. The manual lists clicking, spraying or hissing, humming or gurgling, water sloshing, and water being added after the washer has already begun to operate as normal operation sounds.
Source citation: LG WM4000HBA Owner's Manual, extracted page 45
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Can I put detergent packs in the dispenser drawer?
No. Place liquid or powdered detergent packs, gel detergents, and tablet detergents directly in the drum before loading laundry.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 21-22
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Can I start a cycle from the app after turning on Remote Start?
Yes, but once Remote Start is enabled, the cycle must be started from the LG ThinQ app.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 33-36
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Can I use No Spin with TurboWashTM?
No. If TurboWashTM is on, No Spin cannot be selected as the spin setting.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 25-28
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Can I use powdered detergent in the main wash compartment?
Yes. The main wash compartment accepts either powdered or liquid detergent.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 21-22
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Can I use regular detergent in this washer?
No. The washer is designed for HE (High-Efficiency) detergents only. Using non-HE detergent may cause oversudsing, poor performance, error codes, cycle failure, and washer damage.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 19-20
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Can I use Steam and Cold Wash together?
No. Steam and Cold Wash cannot be selected at the same time.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 25-28
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Can I use Steam on delicate clothing?
No. Do not use Steam with delicate fabrics such as wool and silk, or with fabrics that discolor easily.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 29-32
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How do I know the washer is connected to Wi‑Fi?
Check that the Wi‑Fi indicator on the control panel is lit.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 33-36
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How does Fresh Care work?
Fresh Care lets the drum tumble periodically for up to 19 hours to help prevent wrinkles. Each press adds 1 hour of delay time, up to 19 hours, and you must press Start/Pause to begin the delay.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 29-32
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How much detergent should I use for Pre-wash?
Use half the amount recommended for the main wash cycle.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 21-22
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Should I wash a single small item by itself?
No. The manual says not to wash a single small item. Add enough similar items to help prevent an out-of-balance load.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 19-20
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What does it mean if the display shows --- for the time?
It means the time will be shown after load sensing has detected the load size.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 23-24
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What happens if I press Start/Pause without selecting a cycle first?
The washer starts the Normal cycle immediately using the default settings.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 25-28
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What happens if I press Start/Pause without selecting a cycle?
The washer immediately starts the Normal cycle with the default settings.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 17-18
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What happens if I press the Power button during a cycle?
The cycle is canceled, any load settings are lost, and the door unlocks after a brief pause.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 23-24
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What should I do before washing clothes for the first time?
Select the Normal cycle, add half the usual amount of detergent, and run the washer without clothes to remove possible manufacturing residue and water from the drum.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 17-18
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What should I do if stains are not coming out?
Select the Heavy Soil feature, and consider hand washing or pre-treating if the stains were already set.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 49-50
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Where should I put detergent packs, gel detergents, or tablet detergents?
Place them in the drum before loading the laundry. Do not put them in the dispenser.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 17-18
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Why did bleach or softener stain my clothes?
They may have dispensed too soon, been added directly to the drum, or been used in too much quantity.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 49-50
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Why does the estimated time sometimes change after I start a cycle?
After you press Start/Pause, the washer measures the load size, so the estimated time may change once load sensing is complete.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 23-24
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Why is detergent not dispensing completely?
Common causes are putting detergent in the wrong compartment, not closing the dispenser drawer fully, using too much detergent, low water supply, or normal residue buildup in the dispenser.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 46-48
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Why is there so little water in my washer? How can it clean the clothes?
That is normal for an HE (High-Efficiency) washer. It uses a minimum amount of water and energy, and the low water level makes the detergent more concentrated for effective cleaning.
Source citation: LG WM4000HBA Owner's Manual, extracted page 43
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Why won’t the washer let me choose a temperature, spin speed, or option I want?
Not every temperature, spin speed, soil level, or option is available on every cycle. If the setting is not allowed, the washer sounds twice and the LED does not light.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 29-32
Safety
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Can I add laundry during Tub Clean?
No. Run Tub Clean only when the drum is empty. Never load laundry during this cycle.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 37-38
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Can I reach into the washer while the drum is moving?
No. Press Start/Pause and wait until the tub or drum stops completely before loading, unloading, or adding items.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 3-6
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Can I run the washer without the inlet filters installed?
No. The manual says not to use the washer without the inlet filters. Doing so can cause leaks, malfunction, continuous valve opening, flooding, and property damage.
Source citation: LG WM4000HBA Owner's Manual, extracted page 39
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Can I use automotive antifreeze when storing the washer?
No. The manual says to never use automotive antifreeze. Use 1 gallon of nontoxic recreational vehicle (RV) antifreeze instead.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 40-41
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Can I wash waterproof or water-resistant clothing in any cycle?
No. The manual says waterproof or water-resistant items must be washed only in the Waterproof, Bedding, Bulky/Large, or Jumbo Wash cycle.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 19-20
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Do I need to remove all 4 shipping bolt assemblies?
Yes. All 4 bolt assemblies must be completely removed to avoid product damage.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 11-12
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How do I know the washer is level?
Gently push or rock the top edges of the washer. If it does not rock, the washer is level enough for this procedure.
Source citation: LG WM4000HBA Owner's Manual, extracted page 15
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How do I secure the drain hose in a laundry tub setup?
Clip the end of the hose into the elbow bracket, hang the hose over the side of the laundry tub, and secure it with the provided tie strap.
Source citation: LG WM4000HBA Owner's Manual, extracted page 14
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How much clearance should I leave around the washer?
Allow at least 1 inch (2.5 cm) at the sides and 4 inches (10 cm) behind the washer, and leave extra space if wall, door, or floor moldings require it.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 9-10
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If my product is outside the 150 km service radius, what do I have to do?
You are responsible for bringing the product, at your own expense, to the authorized service center for in-warranty repair.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 57-59
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What does the safety alert symbol mean?
It warns you about a potential hazard that can kill or injure you or others.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 3-6
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What is the difference between WARNING and CAUTION?
WARNING means you may be killed or seriously injured if instructions are not followed. CAUTION means you may be injured or cause damage to the product if instructions are not followed.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 3-6
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What kind of floor is best for this washer?
A level, solidly constructed floor is required. Concrete is best, and a wood floor is acceptable if it is built to FHA standards.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 9-10
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What should I do if I hear rattling or clanking?
Stop the washer and check the drum and the drain filter for foreign objects such as keys, coins, or safety pins. If the noise continues after restarting, call for service.
Source citation: LG WM4000HBA Owner's Manual, extracted page 45
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What should I do if the door error dE keeps appearing?
Close and secure the door. If the message keeps appearing, unplug the power cord and call for service.
Source citation: LG WM4000HBA Owner's Manual, extracted page 44
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What tools do I need before installing the washer?
The manual lists pliers, a flat-blade screwdriver, and a level.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 9-10
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Why are my clothes wrinkled after washing?
The drum may be overloaded, or the hot and cold water inlet hoses may be reversed.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 49-50
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Why does my washer thump during a cycle?
Heavy wash loads can produce a thumping sound, and an out-of-balance load can also cause it. If the sound continues, stop the washer and redistribute the load; you can pause the cycle and do this after the door unlocks.
Source citation: LG WM4000HBA Owner's Manual, extracted page 45
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Why should I flush the water hoses before using the washer?
Flushing removes foreign substances like dirt, sand, or sawdust. The manual says these can damage the washer inlets and cause leakage.
Source citation: LG WM4000HBA Owner's Manual, extracted page 13
Installation
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Can I install the washer on a slippery floor?
Yes, but the manual says it may move because of excessive vibration. If that happens, install non-skid pads under the leveling feet.
Source citation: LG WM4000HBA Owner's Manual, extracted page 15
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Can I lay the washer on its front or back to remove the carton base?
No. If you must lay it down, protect the side of the washer and lay it carefully on its side only.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 11-12
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How do I know the hoses are connected correctly?
After connecting the hoses, let water drain into a bucket and check the water temperature. This helps confirm that the hot and cold hoses are attached to the correct faucets.
Source citation: LG WM4000HBA Owner's Manual, extracted page 13
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How far should the drain hose extend beyond the elbow bracket?
It should not extend more than 4 inches (10 cm) beyond the end of the elbow bracket.
Source citation: LG WM4000HBA Owner's Manual, extracted page 14
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What happens if I leave the shipping materials in place?
Failure to remove the shipping materials can cause excessive noise and vibration, and leaving the shipping bolts and retainers in place may lead to permanent damage to the washer.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 11-12
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What should I do if my drain is built into the wall?
Fasten the drain hose to one of the water hoses with the provided tie strap, with the ribbed side on the inside.
Source citation: LG WM4000HBA Owner's Manual, extracted page 14
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What should I load into the washer for the installation test?
Load the washer with 6 thick bath towels, which is about 6 pounds.
Source citation: LG WM4000HBA Owner's Manual, extracted page 16
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What should I look for during the test cycle?
Check that water is supplied, the washer does not rock or vibrate excessively, and it drains well during the spin cycle.
Source citation: LG WM4000HBA Owner's Manual, extracted page 16
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What tools or supplies do I need to clean the inlet filters?
You need access to the washer power and water shutoffs, pliers to remove the filters, and either white vinegar or a lime scale remover for soaking the filters.
Source citation: LG WM4000HBA Owner's Manual, extracted page 39
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Which cycle should I use for the test?
Press Power, then Rinse+Spin, then Start/Pause to run the test cycle.
Source citation: LG WM4000HBA Owner's Manual, extracted page 16
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Which hose goes to which faucet?
The blue hose connects to the cold water faucet, and the red hose connects to the hot water faucet.
Source citation: LG WM4000HBA Owner's Manual, extracted page 13
Warranty
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Can I opt out of the arbitration provision?
Yes. You must opt out within 30 calendar days of the first consumer purchaser’s purchase date by email to optout@lge.com or by calling 1-800-980-2973. Your notice must include your name, address, purchase date, model name or number, and serial number.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 53-56
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Do these pages explain how to install or use the washer?
No. They only list where the installation and operation instructions appear in the full manual.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 1-2
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Does opting out of arbitration affect warranty coverage?
No. The warranty says opting out does not affect Limited Warranty coverage, and you will continue to enjoy the full benefits of the Limited Warranty.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 53-56
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How do I get warranty service for this product in Canada?
Call 1-888-542-2623 between 8 am and 9 pm EST, 365 days a year, or visit http://www.lg.com.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 57-59
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How do I start arbitration under the U.S. limited warranty?
First send LG written notice at least 30 days before starting arbitration, with your name, address, phone number, product identification, claim description, and the relief you want. If the dispute is not resolved in 30 days, either party may file for arbitration.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 53-56
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How long is the warranty on the washer, motor, and drum?
The washer parts and labor are covered for 1 year. The Direct Drive Motor (stator or rotor) is covered for parts only for 10 years. The Stainless Steel Drum is covered for parts only for 3 years. Labor for the motor and drum is not covered.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 51-52
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What do I need to get warranty service?
You need proof of original retail purchase showing the product model and date of purchase.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 51-52
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What do these pages tell me about the washer manual?
They identify the washer manual as the LG WM4000HA owner’s manual and show the table of contents for the full guide.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 1-2
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What should I read first according to these pages?
The manual says to read the owner’s manual thoroughly before operating the appliance, and the table of contents shows that the Important Safety Instructions section comes first.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 1-2
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Who is covered by this limited warranty?
The warranty is valid only for the original retail purchaser and only when the product was purchased lawfully and used within the United States, including U.S. territories.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 51-52
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Will LG provide in-home repairs for an in-warranty product?
Yes, but only if the product is within a 150 km radius of the nearest authorized service center, as determined by LG Canada.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 57-59
Maintenance
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How do I try draining and spinning after thawing a frozen hose?
After thawing, press Power, press Spin to run a spin-only cycle, and then press Start/Pause.
Source citation: LG WM4000HBA Owner's Manual, extracted page 42
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How often should I run Tub Clean?
Run Tub Clean monthly. Run it more often if the washer is used heavily or if odor is already present. If mildew or a musty smell already exists, run it once a week for three consecutive weeks.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 37-38
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What does an IE error message mean in this section?
An IE error message may blink when the water pressure is low or an inlet filter is clogged with dirt. Clean the inlet filter.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 40-41
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What does an OE message mean in this section?
An OE message blinking on the display means the drain pump filter is clogged with dirt. Clean the drain pump filter.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 40-41
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What does the tcL message mean?
When the power is on and the tcL message blinks on the display, it means the washer drum needs cleaning. Use the Tub Clean cycle.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 37-38
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What should I do if the drain hose is frozen?
Pour hot water into the washer drum and close the door, wait 1 to 2 hours, then press Power, choose Spin for a spin-only cycle, and press Start/Pause to make sure the water drains.
Source citation: LG WM4000HBA Owner's Manual, extracted page 42
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What should I do if the washer does not fill properly and shows an error message?
Check and clean the water inlet filters. The display message can mean the inlet valve filter screens are clogged by hard water scale, sediment, or other debris.
Source citation: LG WM4000HBA Owner's Manual, extracted page 39
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What should I do if the water inlet hoses are frozen?
Immerse the water inlet hoses in hot water to thaw them, reconnect them to the washer and faucets, turn on the faucets, then press Power, choose Spin for a spin-only cycle, and press Start/Pause.
Source citation: LG WM4000HBA Owner's Manual, extracted page 42
Other
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What accessories are included with the washer?
The included accessories are Non-skid Pads, Hole Caps, Wrench, Tie Strap, and an Elbow Bracket for securing the drain hose.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 7-8
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What accessories do I need to buy separately?
The required accessory sold separately is a set of Hot and Cold Water Hoses. Optional accessories sold separately include a Pedestal, Pedestal Washer, Stacking Kit, and Extension Drain Hose.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 7-8
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What if the washer rocks after I level it?
Readjust the leveling feet and check it again. If needed, recheck the washer’s levelness after placing non-skid pads.
Source citation: LG WM4000HBA Owner's Manual, extracted page 15
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What is the washer’s size?
The washer measures 27 in. wide x 39 in. high x 30 1/4 in. deep (70 cm x 99 cm x 77 cm).
Source citation: LG WM4000HBA Owner's Manual, extracted pages 7-8
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What Wi‑Fi does the washer support?
The washer supports 2.4 GHz Wi‑Fi networks only.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 33-36
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When I press a button, why does my washer beep and then nothing happens?
The Control Lock feature is turned on. Turn on the washer, then press and hold the Control Lock button, or the button labeled Control Lock on or under it, for 3 seconds to turn it off.
Source citation: LG WM4000HBA Owner's Manual, extracted page 43
Troubleshooting
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What does OE mean?
OE is a water outlet error. Check that the drain hose is not kinked, pinched, or clogged, and make sure the end of the drain hose is lower than 96 inches (2.4 m) above the bottom of the washer.
Source citation: LG WM4000HBA Owner's Manual, extracted page 44
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What does UE mean on the washer display?
UE means an unbalance error. The load may be too small, uneven, or made of items with very different weights.
Source citation: LG WM4000HBA Owner's Manual, extracted page 44
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What should I do if the washer leaks?
Check the hoses and connectors for leaks, cracks, and splits, and tighten the connections. Also check for a clogged house drain, a drain hose that came out or was not inserted far enough, and oversudsing from using too much detergent.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 46-48
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Why does my washer make loud banging noises while it is filling with water?
It is usually caused by plumbing in your home, not by a washer defect. When the water valve shuts off, your pipes can move and make a banging noise called water hammer. A water hammer arrestor can reduce it.
Source citation: LG WM4000HBA Owner's Manual, extracted page 43
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Why does the washer make a banging noise when filling with water?
This is described as water hammer. It is caused by household plumbing moving or flexing when the washer valves shut off, and it is not a washer defect. The manual suggests water hammer arrestors, or lowering very high household water pressure.
Source citation: LG WM4000HBA Owner's Manual, extracted pages 46-48
Cited evidence sections
28 manual sections support this answer library.
- warranty · LG WM4000HBA Owner's Manual, extracted pages 1-2
Scan to see the online manual. continued, pages 1-2
Continued Manual Pages: What These Pages Cover These pages do not add operating instructions yet. They show the manual’s opening information and table of contents, which tells you where to find each major topic in the fu
- safety · LG WM4000HBA Owner's Manual, extracted pages 3-6
Read This First: Safety Messages and Symbols
Read This First: Safety Messages and Symbols Before using the washer, read all instructions and keep them for later reference. Safety alert symbol and message words This manual and the appliance use a safety alert symbol
- other · LG WM4000HBA Owner's Manual, extracted pages 7-8
Product Overview and Parts Identification
Product Overview and Parts Identification This section helps you identify the washer’s main parts, the accessories that come with it, the items you must buy separately, and the basic product specifications. Product featu
- installation · LG WM4000HBA Owner's Manual, extracted pages 9-10
Before Installation: Requirements and Planning
Before Installation: Requirements and Planning Read these installation instructions before you install the washer or move it to a new location. The manual gives this installation sequence: 1. Choosing the proper location
- installation · LG WM4000HBA Owner's Manual, extracted pages 11-12
Unpack and Remove Shipping Materials
Unpack and Remove Shipping Materials Before you operate the washer, remove all shipping materials so the unit can work properly and to help prevent damage. What to do first - Remove the carton and all shipping material.
- installation · LG WM4000HBA Owner's Manual, extracted page 13
Connect the Water Inlet Hoses
Connect the Water Inlet Hoses Follow these steps to connect the hot and cold water supply hoses correctly and check that they are clean and leak-free. 1) Connect the hoses to the faucets - Connect the water inlet hoses t
- installation · LG WM4000HBA Owner's Manual, extracted page 14
Connect and Secure the Drain Hose
Connect and Secure the Drain Hose Choose the drain setup that matches your home, then secure the hose exactly as shown. The washer uses a drain hose with an elbow bracket and a provided tie strap. Before you start - Make
- installation · LG WM4000HBA Owner's Manual, extracted page 15
Level the Washer
Level the Washer Before you begin, make sure the floor where the washer will sit is clean, dry, and free of dust, dirt, water, and oil. This helps keep the washer feet from sliding. If the feet can move or slide, the was
- installation · LG WM4000HBA Owner's Manual, extracted page 16
Final Installation Check and Power Test
Final Installation Check and Power Test After the washer has been installed, use the final check below to confirm that the power connection, water supply, spinning, draining, and leveling are all working properly. Connec
- operation · LG WM4000HBA Owner's Manual, extracted pages 17-18
Before Use: Basic Operation Overview
Before Use: Basic Operation Overview Important safety note Before operating the washer, read the Safety Instructions to reduce the risk of fire, electric shock, or injury. Before the first wash Before washing clothes for
- operation · LG WM4000HBA Owner's Manual, extracted pages 19-20
Sorting and Loading Laundry
Sorting and Loading Laundry Follow these steps before starting a wash cycle so clothes clean well and the washer stays balanced. 1) Check the care label on each item Many garments have a fabric care label. Use the label
- operation · LG WM4000HBA Owner's Manual, extracted pages 21-22
Using Detergent, Bleach, and Other Laundry Products
Using Detergent, Bleach, and Other Laundry Products This washer uses an automatic dispenser drawer for many laundry products, but some products must go directly into the drum. For best results, use the correct compartmen
- operation · LG WM4000HBA Owner's Manual, extracted pages 23-24
Control Panel and Display Overview
Control Panel and Display Overview This section explains the main controls on the washer and what the display lights mean. Control panel buttons and knob Power On/Off button - Press this button to turn the washer on or o
- operation · LG WM4000HBA Owner's Manual, extracted pages 25-28
Wash Cycles Guide
Wash Cycles Guide The washer has different cycles designed for specific types of laundry. For best washing performance and fabric care, choose the cycle that matches the load contents. LG also recommends following the ca
- operation · LG WM4000HBA Owner's Manual, extracted pages 29-32
Cycle Modifiers and Basic Options
Cycle Modifiers and Basic Options Your washer lets you customize many cycles after you choose the cycle. Each cycle starts with default settings, but you can change some settings using the modifier buttons. Before you ch
- other · LG WM4000HBA Owner's Manual, extracted pages 33-36
LG ThinQ App and Smart Features
LG ThinQ App and Smart Features The LG ThinQ app lets you communicate with the washer from a smartphone. It is used for remote control, cycle downloads, monitoring, alerts, settings, and Smart Diagnosis. What the LG Thin