Manual · LG · Laundry · WM4000HBA
Unbalanced load or UE code in LG WM4000HBA Owner's Manual.
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- warranty · page 1
Scan to see the online manual. continued, pages 1-2
Continued Manual Pages: What These Pages Cover These pages do not add operating instructions yet. They show the manual’s opening information and table of contents, which tells you where to find each major topic in the full owner’s manual. Manual identification - Product: Washing machine - Model family: WM4000HA - Manual number: MFL71964303 - Revision shown o
Read in manualLG WM4000HBA Owner's Manual, extracted pages 1-2 - safety · page 3
Read This First: Safety Messages and Symbols
Read This First: Safety Messages and Symbols Before using the washer, read all instructions and keep them for later reference. Safety alert symbol and message words This manual and the appliance use a safety alert symbol to warn you about hazards. - The safety alert symbol means there is a potential hazard that can kill or injure you or others. - Safety mess
Read in manualLG WM4000HBA Owner's Manual, extracted pages 3-6 - other · page 7
Product Overview and Parts Identification
Product Overview and Parts Identification This section helps you identify the washer’s main parts, the accessories that come with it, the items you must buy separately, and the basic product specifications. Product features and important note The illustrations in the manual may not exactly match your washer, and the components and accessories may change with
Read in manualLG WM4000HBA Owner's Manual, extracted pages 7-8 - installation · page 9
Before Installation: Requirements and Planning
Before Installation: Requirements and Planning Read these installation instructions before you install the washer or move it to a new location. The manual gives this installation sequence: 1. Choosing the proper location 2. Unpacking and removing shipping material 3. Connecting the inlet hoses 4. Connecting the drain hose 5. Leveling the washer 6. Final inst
Read in manualLG WM4000HBA Owner's Manual, extracted pages 9-10 - installation · page 11
Unpack and Remove Shipping Materials
Unpack and Remove Shipping Materials Before you operate the washer, remove all shipping materials so the unit can work properly and to help prevent damage. What to do first - Remove the carton and all shipping material. - Lift the washer off the foam base. - Inspect the washer for shipping damage as you unpack it. Important caution about the foam base - Make
Read in manualLG WM4000HBA Owner's Manual, extracted pages 11-12 - installation · page 13
Connect the Water Inlet Hoses
Connect the Water Inlet Hoses Follow these steps to connect the hot and cold water supply hoses correctly and check that they are clean and leak-free. 1) Connect the hoses to the faucets - Connect the water inlet hoses to the hot and cold water faucets by hand first. - After hand-tightening, tighten each connection another 2/3 turn with pliers. - Connect the
Read in manualLG WM4000HBA Owner's Manual, extracted page 13 - installation · page 14
Connect and Secure the Drain Hose
Connect and Secure the Drain Hose Choose the drain setup that matches your home, then secure the hose exactly as shown. The washer uses a drain hose with an elbow bracket and a provided tie strap. Before you start - Make sure the drain hose is positioned correctly for your setup. - Keep the end of the drain hose within the allowed distance shown in the manua
Read in manualLG WM4000HBA Owner's Manual, extracted page 14 - installation · page 15
Level the Washer
Level the Washer Before you begin, make sure the floor where the washer will sit is clean, dry, and free of dust, dirt, water, and oil. This helps keep the washer feet from sliding. If the feet can move or slide, the washer may vibrate more and make more noise. What to do 1) Put the washer in its final location Move the washer to the exact place where it wil
Read in manualLG WM4000HBA Owner's Manual, extracted page 15 - installation · page 16
Final Installation Check and Power Test
Final Installation Check and Power Test After the washer has been installed, use the final check below to confirm that the power connection, water supply, spinning, draining, and leveling are all working properly. Connect to power - Plug the washer into a 120 V, 60 Hz grounded 3-prong outlet. - Make sure the appliance and outlet are positioned so the plug is
Read in manualLG WM4000HBA Owner's Manual, extracted page 16 - operation · page 17
Before Use: Basic Operation Overview
Before Use: Basic Operation Overview Important safety note Before operating the washer, read the Safety Instructions to reduce the risk of fire, electric shock, or injury. Before the first wash Before washing clothes for the first time: - Select the Normal cycle. - Add half the usual amount of detergent. - Start the washer without clothes. This first run hel
Read in manualLG WM4000HBA Owner's Manual, extracted pages 17-18 - operation · page 19
Sorting and Loading Laundry
Sorting and Loading Laundry Follow these steps before starting a wash cycle so clothes clean well and the washer stays balanced. 1) Check the care label on each item Many garments have a fabric care label. Use the label instructions to help choose the right cycle and options. The manual lists these label directions: - Hand wash - Machine wash, Normal cycle -
Read in manualLG WM4000HBA Owner's Manual, extracted pages 19-20 - operation · page 21
Using Detergent, Bleach, and Other Laundry Products
Using Detergent, Bleach, and Other Laundry Products This washer uses an automatic dispenser drawer for many laundry products, but some products must go directly into the drum. For best results, use the correct compartment and do not overfill. Before you add anything - Always use HE (High-Efficiency) detergent with this washer. - Follow the detergent, bleach,
Read in manualLG WM4000HBA Owner's Manual, extracted pages 21-22 - operation · page 23
Control Panel and Display Overview
Control Panel and Display Overview This section explains the main controls on the washer and what the display lights mean. Control panel buttons and knob Power On/Off button - Press this button to turn the washer on or off. - If you press it during a cycle, the cycle is canceled and any load settings are lost. - The door will unlock after a brief pause. - No
Read in manualLG WM4000HBA Owner's Manual, extracted pages 23-24 - operation · page 25
Wash Cycles Guide
Wash Cycles Guide The washer has different cycles designed for specific types of laundry. For best washing performance and fabric care, choose the cycle that matches the load contents. LG also recommends following the care labels on your garments. For help reading fabric care symbols, see the Sorting Laundry section. To choose a cycle: - Turn the knob or pre
Read in manualLG WM4000HBA Owner's Manual, extracted pages 25-28 - operation · page 29
Cycle Modifiers and Basic Options
Cycle Modifiers and Basic Options Your washer lets you customize many cycles after you choose the cycle. Each cycle starts with default settings, but you can change some settings using the modifier buttons. Before you change settings - Repeatedly press the button for the setting you want until the correct indicator light turns on. - The LED next to the selec
Read in manualLG WM4000HBA Owner's Manual, extracted pages 29-32 - other · page 33
LG ThinQ App and Smart Features
LG ThinQ App and Smart Features The LG ThinQ app lets you communicate with the washer from a smartphone. It is used for remote control, cycle downloads, monitoring, alerts, settings, and Smart Diagnosis. What the LG ThinQ app can do If your washer has the wireless LAN module, the app can provide these features: - Remote Start: control the washer remotely fro
Read in manualLG WM4000HBA Owner's Manual, extracted pages 33-36 - maintenance · page 37
Cleaning the Washer Exterior and Door
Cleaning the Washer Exterior and Door Keeping the outside of the washer and the door clean helps protect the finish and reduce moisture and odor. Safety first - Unplug the appliance before cleaning to avoid the risk of electric shock. - Do not spray water inside the washer. This may cause fire or electric shock. - Do not use volatile substances such as benze
Read in manualLG WM4000HBA Owner's Manual, extracted pages 37-38 - maintenance · page 39
Clean the Detergent Drawer and Water Inlet Filters
Clean the Detergent Drawer and Water Inlet Filters This section covers two maintenance tasks that can help prevent filling problems, leaks, and buildup: - Cleaning residue from the detergent drawer opening - Cleaning the water inlet filters if the washer does not fill properly Cleaning the detergent drawer opening After cleaning the drawer itself, clean the
Read in manualLG WM4000HBA Owner's Manual, extracted page 39 - maintenance · page 40
Clean the Drain Pump Filter and Prepare for Storage or Freezing
Clean the drain pump filter The washer can fail to drain if the drain pump filter becomes clogged. LG recommends cleaning the drain filter periodically to help prevent clogging from foreign objects. Before you start - Turn off the washer and unplug the power cord. - Be careful: if there is water in the drum, opening the drain filter can cause water to overfl
Read in manualLG WM4000HBA Owner's Manual, extracted pages 40-41 - maintenance · page 42
If the Washer or Hose Freezes
If the Washer or Hose Freezes If the washer will not drain or spin because the water inlet hoses or drain hose are frozen, thaw the frozen parts first and then try draining and spinning again. If the water inlet hoses are frozen 1. Immerse the water inlet hoses in hot water to thaw them. 2. Reconnect the water inlet hoses to the water inlets of the washer an
Read in manualLG WM4000HBA Owner's Manual, extracted page 42 - troubleshooting · page 43
Troubleshooting Overview and FAQs
Troubleshooting Overview Your washer has an automatic error-monitoring system that detects and helps diagnose problems early. If the washer does not work properly or does not work at all, check the items below before calling for service. For more detailed information or videos, LG directs you to the troubleshooting page at www.lg.com. Common Questions and Ch
Read in manualLG WM4000HBA Owner's Manual, extracted page 43 - troubleshooting · page 44
Error Codes and Washer Fault Messages
Error Codes and Washer Fault Messages When an error code appears on the washer display, it tells you what type of problem the washer has detected. Use the code to identify the issue, then follow the matching solution below. UE — Unbalance Error The load is too small, the load is uneven, or the items are too different in weight. What to do: - Add additional i
Read in manualLG WM4000HBA Owner's Manual, extracted page 44 - troubleshooting · page 45
Noise, Vibration, and Water Hammer Troubleshooting
Noise, Vibration, and Water Hammer Troubleshooting This section helps you tell the difference between normal washer sounds and sounds that may need attention. Normal sounds during operation The following sounds are listed as normal operation: - Clicking: The door lock may click when the door locks or unlocks. - Spraying or hissing: Water may spray or circula
Read in manualLG WM4000HBA Owner's Manual, extracted page 45 - troubleshooting · page 46
Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior
Operation Problems: Leaks, Detergent Dispensing, Filling, and Cycle Behavior This section helps you troubleshoot common washer problems such as leaks, detergent not dispensing correctly, filling issues, pauses during a cycle, and the washer stopping or not starting. Banging noise when the washer is filling with water If you hear a banging noise while the was
Read in manualLG WM4000HBA Owner's Manual, extracted pages 46-48 - troubleshooting · page 49
Laundry Results Problems: Wrinkling, Staining, Odor, and Wi‑Fi Issues
Troubleshooting Laundry Results, Odors, and Wi‑Fi Use the suggestions below when clothes are wrinkled, stained, smell musty, or when the washer will not connect to Wi‑Fi. Wrinkling The washer may be overloaded. - The washer can be fully loaded, but the drum should not be tightly packed. - The door should close easily. Hot and cold water inlet hoses may be re
Read in manualLG WM4000HBA Owner's Manual, extracted pages 49-50 - warranty · page 51
Limited Warranty: Coverage and Terms
Limited Warranty: Coverage and Terms What LG covers If your LG washer fails because of a defect in materials or workmanship under normal and proper use, LG will, at its option, repair or replace the product during the warranty period. This limited warranty applies only to the original retail purchaser and only when the product was purchased lawfully and used
Read in manualLG WM4000HBA Owner's Manual, extracted pages 51-52 - warranty · page 53
LIMITED WARRANTY continued, pages 53-59 (1 of 2)
Limited Warranty: dispute resolution and Canada warranty terms This section explains how disputes are handled and, for Canada, what the limited warranty covers and does not cover. If you want to start arbitration in the U.S. Before beginning an arbitration proceeding, you must first send LG written notice at least 30 days in advance. Mail the notice to: LG E
Read in manualLG WM4000HBA Owner's Manual, extracted pages 53-56 - warranty · page 57
LIMITED WARRANTY continued, pages 53-59 (2 of 2)
Limited Warranty: what happens if there is a dispute This section explains how warranty disputes are handled for LG Canada. In-home repairs and service area - For products that are still in warranty, in-home repairs are provided only if the product is within a 150 km radius of the nearest authorized service center, as determined by LG Canada. - If the produc
Read in manualLG WM4000HBA Owner's Manual, extracted pages 57-59